Pulte Homes Reviews in Cleveland, OH

We came in buying a completed spec build. The sales rep Craig was great, gave us a great deal and very helpful along the way. The site manager Brian has been a wealth of knowledge and very responsive to small little things we noticed even after close. Overall great experience and we are enjoying the house!

Drywall work in house was terrible walls are crooked and can see seems especially in the garage painting is terrible had to repaint the entire inside of house would work was terribly painted dirt everywhere in paint very difficult to sand out also woodwork was pieced together with six to eight inch pieces in a row just very very poor craftsmanship not worth the money flooring is making crackling noises when walked upon refrigerator door opening was made the wrong side and had to be completely reconstructed would not recommend to anyone

All around we’ve had a great experience with Pulte. There’s been a few hiccups along the way, but there has been a lot of transparency and communication to get things back on track. Our timeline was excellent and we’re very impressed with the quality of our home.

As a publicly traded company, I would expect better quality.

Everyone was great during the process of purchasing and building our townhouse! The only downfall for us was the house didn’t look like it was professional cleaned prior to closing!

The master bedroom bathroom shower was not stable and did not want to fix it

The home building process was extremely easy for me. The sales rep and construction manager did a great job. pulte’s title company were not easy to deal with.

Chuck and jack are great! The process for getting things done is cumbersome and always an excuse. Too busy, vacation, trades, etc. The workmanship and HVAC balancing have been a challenge.

Our building manager Nick was truly amazing to work with. We literally came to the house every day and he put up with us in an extremely nice and kind manner. He answered every question we came up with and was also able to fix every issue that we noticed arise for the build. Highly recommend working with Nick if given the choice

Very happy with our new build.

The house is a mess. We were forced to close over two months ago and we still can't move in. There are two bedrooms still without carpeting, there is carpentry still to be done, along with drywall repair and extensive painting still needed. I wouldn't wish this experience on my worst enemy. Stay away from Pulte.

Good experience as first-time home buyers. Felt very safe about asking lots of questions with it being our first experience and they were very communicative and helpful as we learned. We got what we expected so people were upfront and honest. It was relatively seamless process. We felt confident and comfortable from start to finish even given how big of a financial decision it was. Would recommend.

My home was completed in about 7 months and looking at the details it shows. My floors are covered with white trim paint, paint on walls missed, glass window put in with scratches all over it, outlets put in 1 CM from the corner (why would you do that?), missing towel rack in our shower we "upgraded", door frame not painted. The attention to detail is just not what I would expect.

Builder is not responsive, home poor quality for the price

Great Experience and Good Quality Home

I had the honor of building a house through Pulte and the experience was not nice from start to finish . I have complained numerous times all to no avail . You can tell that they rush the building process and it’s so sad that their standards are starting to be like that of Ryan homes. I would advise you not to build with them all they care about is the money

Big daddy Ed was our rep for the building process in Columbia a station and his communication and responsiveness and professionalism was second to none.. he addressed everything we asked about and never made us feel unintelligent in any way.

Make sure everything is done before you close.

The above employees of Emerald Woods development were and still are AMAZING. THEY GO ABOVE and BEYOND!!!!! Hats off to Pulte for hiring Diane and Justin !

Overall great experience working with Dylan and Ashlea. Would’ve been all five stars except for one issue the day of closing that took too long to correct. House prices are too high, but that’s not Pulte’s fault.

This is the second home we built with Pulte. The quality isn't the same and there were minor changes that impacted overall quality and value. Cabinets were made cheaply, front steps are no longer concrete but small TREX steps, porch is barely wide enough to walk, garage is ridiculously small and you need to pay extra to get a larger garage. My third row SUV BARELY fits! Cars are larger nowadays and families have bikes and cars, golf clubs, snow blowers, lawn mowers that need to fit in a typical garage and they don't! This is where the value for what we paid has gone down. Buyers need to be aware that standard options aren't suitable for most families, and you need to upgrade a lot to be comfortable. ... More

House is thin can hear people talking throughout house and everyone and car passing by, If you are outside you can hear them talking inside. Floors creak all over worse than an old house. Trim looks like wood but it’s cardboard inside. Ed was great but other than that it’s a cheap house at expensive price. Cement in basement, driveway and sidewalk already cracked. I will say foundation is awesome,

The people I worked with were professional, knowledgeable and very accommodating.

Pulte homes have a robust plan to build the houses. Their sequencing of activities are excellent. They have quality checks in place. The customizations sometimes fall through the planning process. The issues and corrections move slowly, but they track and get it done. Overall a great experience buying a Pulte Holme.

Plumbing was run differently in my house compared to the model, which resulted in additional soffits and bulkheads which were not ideal. When this was first noticed corrections were not taken. I feel that the local sub contractors were told to do a job, but no one checked their finished product to make sure it met Pulte’s quality standards.