Pulte Homes Reviews in Columbus, OH

Overall I am very pleased with my experience and home purchase.

Ensure to receive the complete information regarding the quality of all the materials because we didn’t receive all of the details about our floor’s material.

Problems with the mortgage proses!!

We feel it is a good buy though we might have played more. Customer service is great.

Recommend for people for new build

Larry was great to work with during the construction phase!

Nice house, that should fit our future lifestyle.

Drew/Logan/Karl were super helpful throughout this home buying experience. We are loving our home so far and are looking forward to the memories made in the Limestone Ridge Community.

The floor plan is excellent. Nice lot selection. Good selection of finishes at design center. Good value compared to other builders and developments. In many cases the finishing work was sloppy, trim poorly done. We had put in an order change request for master bath tile and the tile installer put in the standard tile. It took weeks to get it fixed. We got the base paint color on the first floor and an upgrade on the second. On a walkthrough, the first floor had the wrong color paint. Told manager. They painted a second coat in the same wrong color and wanted us to approve it. We did not. It did get fixed but you can still see it where the walls meet the ceiling. Despite Pulte setting the closing date-the house was not ready for closing. Some of the lights did not work. One overhead light package had not been installed (but was corrected immediately after settlement). Exterior work had not been completed, yard had not been graded, house hadn't been cleaned and it was a mess. Even after their post settlement cleaning, we were still scraping paint off the floor. We had set up contractors to come and do additional work, so it was not practical to move closing back so we had them escrow funds until work was completed. ... More

Very responsive customer service from all pulte representatives! Build quality is solid, but there are some things that could have been cleaner. No issues impacting anything other than looks.

We enjoyed every process of our house building. The quality of the house and overall experience has been marvelous for us. Molly is excellent, polite, and cooperative. She is responsive with quick replies and also helped us understand every step since we were first buyers, especially since we are from an international country. Nathan- Our experience with Nathan as a construction manager is very impressive. He helped us to explain every detail of the house and all the other tiny details were taken care of before we moved. We like Nathan more than the previous manager and are happy that the process was taken care of by Nathan while we walked our house. Molly and Nathan definitely made us feel valued and with positive communication and helped us achieve our dream house to be perfect. Thank you Pulte Homes for everything. Deepti and Ishan ... More

One thing I’m totally disappointed with Pulte workmanship is the way the doors are fixed - All doors (except for 1) in first floor and second floor in our house are rattling. I have not seen that happen in any house. Apparently we were told that, that issue cannot be fixed. Wish someone could help. Other than that, we are overall happy with the construction and the response to our concerns. Will definitely recommend Pulte to others but will be happy if the doors issue is taken care of.

Was a good experience. My realtor Pam was great. Very knowledgeable regarding the overall house purchase & process. All of the Pulte members that I engaged with were available when I had questions. Seth was also very helpful. Spoke with him frequently. Thank you for this opportunity to share my experience.

Tyler was excellent during our construction process. He has been very responsive and fixed issues that came up on the day of closing. This is our second Pulte build, Tyler was by far a better representation of Pulte value and trust than our last experience in 2017.

Overall smooth process from initial contact through closing. I would recommend Pulte Homes . Only concern is with some of the sub contractors paying a little more attention to the detail in each portion of the building process.

Our home is beautiful and we feel we had good value and quality. Our issues have been primarily with communication towards the end of the build process. It seems this depends very much on who you have as we had excellent communication from our earlier contact point, sales manager, title company and mortgage provider.

They get the work completed very fast!

It was a good overall experience but they can improve in showcasing the interior selections on a computer. Sometimes looking at the small piece say a kitchen backsplash you don't get an idea how it will look. They could utilize virtual reality to show the selections made.

All questions and problems was answered and taken care of quickly.

We love our house, but we feel like some of the work was sub-par. For instance, the paint isn't precise in some areas, the trim boards have some gaps, and some outlets keep tripping the breaker from just using the vacuum. Also, for the price we paid, I feel like the finishes should be a little bit higher grade than what we got.

Any repairs needed are taken care of.

Overall, we are very pleased with the quality of our new home, although at the price we paid I puke have expected even higher end finishes. The building process went very smoothly. My only real criticism is post sale. The building supervisor had told us in our walkthroughs that the sod line (seed in the back and sides) would extend to the front of the house but it stops at the front of the garage. Now that they have our money, he says it was laid correctly. Not much we can do about it since we don’t have witnesses to what we were told verbally. I’m not sure they are in any hurry to replace our range hood or get our shutters installed. ... More

Love our new home, and Devin was awesome!

This is our second new home build (1997 and 2019). We built an "Ascend" model home with Pulte and moved into our new home in early October. The construction and layout are awesome. Pulte has taken convenience into consideration in their home designs. The upgrades are a bit pricy from our taste but have been well worth it.

The overall experience was positive and we are very happy with the home. There were a few minor problems along the way but they were responsive and corrected those timely. I think the house was a bit overpriced in the neighborhood but it was a seller's market and we got top dollar for our old house as well so you cannot have it both ways (sell high, buy low). The cleaning prior to move in left a little to be desired. There were (and still are) pencil marks on the floor from the carpenters and we are still cleaning those as we find them. The house was clean overall but it is always the attention to detail that is the difference between 4 and 5 stars. Overall: we love the house, love the neighborhood, the builder was great. ... More