Pulte Homes Reviews in Columbus, OH

We enjoyed every process of our house building. The quality of the house and overall experience has been marvelous for us. Molly is excellent, polite, and cooperative. She is responsive with quick replies and also helped us understand every step since we were first buyers, especially since we are from an international country. Nathan- Our experience with Nathan as a construction manager is very impressive. He helped us to explain every detail of the house and all the other tiny details were taken care of before we moved. We like Nathan more than the previous manager and are happy that the process was taken care of by Nathan while we walked our house. Molly and Nathan definitely made us feel valued and with positive communication and helped us achieve our dream house to be perfect. Thank you Pulte Homes for everything. Deepti and Ishan ... More

We had a few issues, only one big issue with the Power Company sub who does the hookup from the box to the house, which ended up delaying our closing a week. Pulte was good to work with especially the site construction manager, who was very excellent at keeping us informed as we were moving from out of state. At move-in we had a very short punch list of items and most were completed within the first few weeks.

One thing I’m totally disappointed with Pulte workmanship is the way the doors are fixed - All doors (except for 1) in first floor and second floor in our house are rattling. I have not seen that happen in any house. Apparently we were told that, that issue cannot be fixed. Wish someone could help. Other than that, we are overall happy with the construction and the response to our concerns. Will definitely recommend Pulte to others but will be happy if the doors issue is taken care of.

Was a good experience. My realtor Pam was great. Very knowledgeable regarding the overall house purchase & process. All of the Pulte members that I engaged with were available when I had questions. Seth was also very helpful. Spoke with him frequently. Thank you for this opportunity to share my experience.

Tyler was excellent during our construction process. He has been very responsive and fixed issues that came up on the day of closing. This is our second Pulte build, Tyler was by far a better representation of Pulte value and trust than our last experience in 2017.

Overall experience is good, but could have been better if they would have fixed few things they marked during pre-walking and promised to fix them before closing..

Overall I am happy with my home. There are some small issues that are being resolved.

Pulte associates were all great to work with at each step of the buying & building process.

A good experience overall. Our sales rep was forthright and honest. Our construction manager stayed on top of construction issues, although he coulbetter communicator. communicator. Ultimately, we're very satisfied with the home.

Overall smooth process from initial contact through closing. I would recommend Pulte Homes . Only concern is with some of the sub contractors paying a little more attention to the detail in each portion of the building process.

Our home is beautiful and we feel we had good value and quality. Our issues have been primarily with communication towards the end of the build process. It seems this depends very much on who you have as we had excellent communication from our earlier contact point, sales manager, title company and mortgage provider.

Overall, I would recommend this development

Our build went pretty smoothly, although there were shortages of crews at times. Fortunately everything went smoothly in the first months, because there were delays near the end. Pulte crews are very fast and mostly did good work. It's important to keep an eye on quality near the end when everyone is in a hurry to finish... You need to be your own advocate. I would have given 5 stars, but the work done after close was frustrating, it took 2 months for the landscape work to wrap up. Our original field manager was not very responsive in this period, a new one took over and resolved our issues. Overall it was a good experience in a challenging year. We like the house and floorplan a lot, and the neighborhood is great! ... More

Our move in date was about 6 weeks longer than initially communicated but with supply chain issues caused by Covid I know this is not unique to Pulte. During the build process, any concern that I raised was addressed by the field manager and communication was good. We moved in with a few incomplete items which we agreed to as we needed to be out of the house we sold. I would not recommend this to others if you can avoid it as it has been slow going getting to full completion and we are not there yet. The concrete sub contractor has been very slow to respond to any rework, once during the build, and now after move in for omission of tile under poured sidewalk which I ended up resolving on my own. It does not appear to me that Pulte has much leverage with the concrete sub but then as a customer, I certainly have no view of the big picture relative to work load. In general, all the subs did good work and a couple of them were amazingly efficient; roofing, drywall, electrical to call out the best. Our warranty manager has been good as we work through what I would consider a modest list but I can’t give final approval as we are currently about half way through the list. We signed a build contract in late November, ground breaking March 9, move in Aug 27, 9 months total. Although we have had frustrating moments, we are happy with our end product. ... More

Very nice house. Very nice folks at Pulte. The warranty manager is extremely helpful with any little issues that arise after closing. They definitely want you to be happy and take care of things to make it right.

Great service from staff and timely construction

Very good communication about the status of the building process.

There have been a few inconveniences with have a rent-a-John in front of our house, landscaping crew running over water meter and Delco having to come out to mend the issues.

Very good and pleasant experience. The material used could be better but given the circumstances it was not a surprise. Overall, Pulte is a great organization to work with for a new home.

Overall had good experience with sales and construction process

They get the work completed very fast!

It was a good overall experience but they can improve in showcasing the interior selections on a computer. Sometimes looking at the small piece say a kitchen backsplash you don't get an idea how it will look. They could utilize virtual reality to show the selections made.

All questions and problems was answered and taken care of quickly.

Our Project Manager, Scott R., provided expert knowledge and support that really eased the entire process for us and helped us understand every step thoroughly, as well as help us make informed decisions!

Was overall a smooth process