Pulte Homes Reviews in Columbus, OH

There are several quality issues with parts of our home which we are told stems from the shortage of quality contractors that are available for Pulte to hire to build their homes. The concrete slab is very wavy and bumpy and impacted the look of the vinyl flooring we chose, so much that we had to pay to upgrade to the LVT flooring; walls are wavy and curvy and could only be corrected somewhat; already have cracks in concrete garage floor and back patio (we only took ownership in April 2022); there are other less major issues as well. Overall, Pulte has attempted to correct to our satisfaction all issues we’ve reported- and they’ve been responsive- but we feel like they should have ensured that we received the same high quality and high standards that they advertise given that we paid the price for the advertised higher standards. ... More

Once I closed on my home many issues have been ignored. Front porch has large cracks, never heard about my driveway and grass installation. I had to pay to have my garage insulated and drywalled. After 2 months I have not received my trash receptacles. A little disappointed after purchasing a home for over $400,000

would not recommend Pulte at all.

The primary sales agent was very responsive to questions as well as the construction supervisor. One major issue was that the lot had water drainage problems which they knew and did everything in their power to brush off our concerns. Now our sump pump runs constantly and the company claims it's not their problem and won't do anything to remedy the issue.

Very poor fit/finish and responsiveness

I appreciate Chris and Dale working through the process of building with us. The gave us confidence that everything would be taken care of and made themselves consistently available for questions or concerns. Of course during a building process issues come up but between the two of them they never felt like big issues and the lines of communication begin so open helped us remain comfortable and confident.

Not impressed . Pricy . No big space

Not actually very good exoerience.

Forth pulte house and the worst when it comes to service

Pulte company it’s great and quality home building Special Jeffrey and Molley thanks all pulte members

Overall experience is good, but could have been better if they would have fixed few things they marked during pre-walking and promised to fix them before closing..

After this experience, it is clear that Pulte takes pride in their build. Their team clearly communicated, set the right expectations and delivered on their targets. I'd recommend Pulte to anyone seeking a professional builder, and highly recommend the sales and builder team that I had the pleasure of working with!

I had a great experience through the home buying process, however after closing the experience left much to be desired. None of the walk through items were completed prior to closing. I had to drive through a snowstorm to get to closing as they did not move, only to get to a dirty house with none of the punch list items completed. It has also been a bumpy process getting things done on the punch list and for new pop up items. Most of the people I deal with are great, it's the processes in place that don't seem geared towards the home owner. It's like once you sign on the dotted line the great customer service ends. ... More

Don't go with them, Very Bad experience

We are so happy to live here, there is a God’s care of us through this !

The salesman was very helpful and informative. The home had cement siding standard vs. vinyl. This spoke quality to us. The field manager is knowledgeable, has been accessible and cares.

PLEASE STAY CLEAR. Extremely horrible buying experience. They made mistakes in the basement for wet bar plumbing and bathroom rough-in plumbing but refused to accept it. They changed contractors 3 times over the course of the build. Build quality is extremely poor - hear squeaky sounds like the house is from the 80s. Zero professionalism and accountability. Horrible management and really bad workmanship make this an experience I would not wish on my worst enemy. Do not build with Pulte.

Overall it was ok. I didn't get enough time to shop for mortgage. Pulte rushed to close the house even though they were not ready to close. At the time of closing things were pending.

Slow building process at first. The initial construction manager was not giving updates on progress regularly as he was supposed to. Then as the building process pick up, there were some areas that were overlooked (like the kitchen range did not vent outside like it was supposed to until we said something, the outside windows were not completed). Then we felt a sense of being rushed to closing. Our kitchen appliances were not available prior to closing and we had to have temporary appliances that were supposed to be similar in quality and grade to our chosen appliances. This was not the case for our stove which is not functioning to our satisfaction to this date. It has been 6 weeks since our closing. We requested alternate stove but did not get a response. The more recent construction manager was very responsive initially to our requests to fix certain items prior to closing but since closing, he has not been as responsive in keeping us updated on the status of when our kitchen appliances will arrive. We still have areas outside the house that need to be fixed but still waiting on weather warming up. I hope Pulte will keep their word and do a better job with finishing the job. ... More

Overall I am happy with my home. There are some small issues that are being resolved.

Make sure you look at everything the contractors do because the workmanship is poor. Our house is beautiful but so much needs fixed. Make sure you are getting the things you paid for.

Great work. Quality home. Little delay due to supply chain issue,

Pulte was, mostly, straight forward with communication in the long process from contract to closing. We were kept well informed during the construction process. And the finish house was, mostly, how it was envisioned on the plans.

Not crazy about having to do so much on-line. I prefer face to face interaction.

Overall the house is great but if there is an issue Pulte is incredibly difficult to deal with and get a timely response. Also, they knew about a leak in our house before we closed and did not correct it, so my trust in them is diminished.