Pulte Homes Reviews in Columbus, OH

The overall experience was okay. Be extremely prepared to pay attention to all of the various details since you will have a short window to make updates and changes throughout the build process. The quality of the home is okay, but the attention and quality of the finishing details left a lot to be desired. We were not pleased with the drywall, paint and trim work. Overall, it looked very rushed to meet deadlines and the lack of quality shows.

Throughout the home building process the communication have been very good. Good response time and thorough. The Project Manager kept me informed weekly during the build. Highly recommend!

There have been a few inconveniences with have a rent-a-John in front of our house, landscaping crew running over water meter and Delco having to come out to mend the issues.

Josh was exceptional and went far and beyond his job description. What n amazing person to have the entire time from beginning to end

The field manager worked so closely with me to ensure I knew what was happening, addressed concerns promptly, etc. Excellent communication. Also, I was so extremely expressed with all the crews that worked here. The were ambitious, conscientious, and had excellent attitudes, often working on weekends as well. Weather did not stop them - during brutal cold they continued to frame and roof my house, as well as landscape etc. during 90 degree weather.

I am satisfied with most Pulte has done. The after part needs some help. We have had some plumbing issues that are not emergency’s. Reached out to Pulte to see about getting repairs now so the issue does not get worse. It has been 2 weeks and have not heard back. Not sure if their customer service team is backed up. Either way they need to do better here.

Very good and pleasant experience. The material used could be better but given the circumstances it was not a surprise. Overall, Pulte is a great organization to work with for a new home.

Our experience was very positive from our investigation of the Nottingham Trace community through move in.

Builder does an overall great job. Just be sure to keep an eye on the process all the way through.

Our field manager was amazing. He along with the sales rep really made the experience for us seamless. Really enjoyed the process and they have been very supportive

With the massive shortages in building materials, Pulte was able to deliver our home on time. In today’s market this is no easy task.

I was amazed with the speed at which the builder completed the home, even with all the COVID and supply chain delays. Furthermore, there was no sacrifice to the quality of the work.

Both Dale and Dylan Pulte’s Superintendents were great. Quality of work for the price was average or below. Had a house built previously for $100,000 more, and quality was 1,000% better.

Building with Pulte was a very easy process. While building during a pandemic, of course there were some unforeseen issues in getting materials, but the entire team did a fantastic job in communicating to me weekly where we stood on the new home. We have only been in the new home a few weeks, but it’s great that the team still responds and helps with any questions or problems we have.

Overall the experience was good. After you move in, the service was ok. It is the home owner's responsibility to contact the individual contractors if there are an issue instead of calling Pulte.

Good to work with and very responsive.

Overall the home buying experience was good. The structural, design sessions and the overall timeline for the new construction were good. The construction took less time compared to the timelines provided by other builders. We had few concerns related to structure and elevation related items during and after the construction. The structural one was addressed quickly and the other one is yet to be addressed. Though it is new construction, I would recommend buyers inspect the home thoroughly during the construction to get issues fixed before it is too late.

Finishing of the house was not good. Have issues with the door installation and floor. The floor plan is horrible we paid around 11K. I didn’t feel it’s worth half a million

The salesman, Drew, was fantastic to work with and Bill was and responsive.

I would never recommend this builder based on quality of work and I would never suggest using their finance group.

Overall had good experience with sales and construction process

Nick is the project manager. He is amazing. The experience has been great despite come construction challenges. Those challenges are made up by open conversations and honesty.

We are 75 days into the ownership of our new home and while we love the house, it has been a horrible experience in getting the remaining items finished on our property. We have no schedule, work done incorrectly identified by us and not Pulte because the Field Manager did not monitor or QC, no communication from the Field Manager, and workers showing up unannounced. When we have brought this up to the Field Manager, we have been told that they can't "control the trades" and that they were unaware of them coming out to do work. It's been a very unprofessional, haphazard, and disappointing experience to close out what should have otherwise been a great experience. I hope that the remaining fill dirt & grade, downspouts, and landscaping can be completed at level we would expect at this price point, but we have no faith in that occurring. ... More

We were very pleased with our overall experience with everyone we worked with.

I had good experience with the builder