Pulte Homes Reviews in Columbus, OH

I had very pleasant experience from the booking till handed over the key!

The best part of the build is that they have done this at a pretty good pace and kept up with the timeline as promised (in fact a week before the tentative completion date). However the overall build quality is not to the expectations. It is quite evident in the finishing or touch up works done in the last minute and the very shabby job of cleaning the house or power washing the basement and garage. It was delivered in a "not so clean" state. Not satisfied !!!

The sod was delayed, for install, full of weeds & planted on rocky, poor soil. The microwave is a nuisance to use and loses time everyday. The heat/air system is totally off balance. You roast upstairs in the loft, while freezing on the main floor. The house being built next door is but an arm's length away!

The entire process was smooth--All of the Pulte staff from beginning to the end was excellent--Quality of the home was a good value. Responsiveness and follow-ups met my expectations.

I would highly recommend Pulte homes

Design center person is very helpful

Everything about pulte was fabulous and we are loving our new home!!

While workmanship is decent, numerous issue around the subdivision including ingress/egress issues and drainage issues. Columbus staff has not been responsive except with generic vague responses nor seem trustworthy at this point.

Low quality contractors, work completed is subpar for the money spent.

There were a few items that should be included in a house. A garage door opener, pulls on cabinets, and vents in the toilets. You all really seem to step over dollars to save pennies. If I would of known the above along with the fact that you were not willing at all to help with changes on a house that was not sheet rocked is very disappointing. Would not recommend you all or buy another home from you.

Love my new home! The interior and exterior are great. Best place I have lived so far.

If you chose Pulte you just need to make sure you check in almost daily. Take pictures of defective or incorrect work for documentation, also take pictures of where your plumbing is in the whole house so it is less likely to hit a pipe down the road. Make sure you check that the options you paid for are actually getting installed.

I wouldn't call Pulte the worst builder or the best builder. I wish there attention to detail was better. Small things got overlooked mostly finish work and now I'm stuck asking them to be fixed or fixing them myself. 1. Cabinets were installed but some how they were not level and counter top took a 1/2 inch shim.... 2. Cabinets were installed but never properly adjusted. Over 1/4 inch gap between all doors and crooked doors. 3. Trim through out the house has nails that were not punched and covered, the nail holes that were covered were smeared on and painted over and I can see the filler roughness everywhere. 4. Door strips that prevent air from coming in are covered in paint. 5. Shower creaks when standing in it, use some spray foam under it when installing and it would never be an issue. 6. Stove wasn't level when moving in. 7. The paint the house is all flat paint that constantly gets a mark if you rub up against it. Use a Semi gloss and it would be 100 times better to clean. 8. When doing finish work around light sockets and switches , the were not removed and now have paint/mud on many light switches. They also have a line where you can see the painted against them and didn't remove. I could go on and on about finish work. On the other hand the super was always willing to answer his phone and take care of issues. He was great during the building process. He listened and explained the process well. It's really hard to notice all the little issues prior to moving in, but when you have time to really look at all the finish work it leaves a lot to be desired. Hoping they will take care of all this stuff as we continue to work with the warranty department. ... More

Affordable, creative, open floor plans.

I titled this because they have been responsive and do great work when an issue has been identified. When the job is left to those who you can tell are clearly capable like Tim, Larry, and Jim there have been minimal issues. Tim has done several repairs in our house and has been very positive. We like his workmanship. Jim and Larry have been helpful with questions and concerns through correspondence and setting up appointments for repairs. We have seen a difference in quality since we have started working with them directly. The one star off is for some direct vendors who have come for repairs and Pulte's property management Associa. We aren't done yet but we look forward to a positive finish as things pickup and wind down. Big Thanks to Tim, Jim, and Larry. ... More

We just moved into our new home The Retreat at Glenross. Great overall value and located in Olentangy schools. Pulte was amazing through the purchase, financing and assisting with any house issues after closing. Amazing neighborhood with 2pools, golf course, basketball, sand volleyball and Frisbee golf - all in the neighborhood!

Shop around before deciding to buy with Pulte. This will give you a better understanding of Value for your money. Take advantage of periodic meetings with the Field Manager such as the pre-drywall walk through so you have an idea of what goes into your home

One of the best quality/price on the market

Build Quality is not great. Especially dry wall. Sales person could have been supportive during option selection.

1. The overall design and "flow" of the home are very nice. The master bathroom and kitchen are two areas that rate five stars! 2. The Construction Superintendent was (and continues to be) very responsive and easy to work with. He definitely rates five stars. 3. The customer service/warranty dept. has been very responsive as well. 4. In hindsight, we should have been provided with a complete list of available standard (and custom) options. For example, the electrical service panel is rated for 150 Amps; it is very common today to build a new home with a 200 Amp panel. Because we needed more power for a home workshop, we had to hire the electrical contractor to add a sub-panel-totally at our expense. The plan for the workshop were discussed quite often with the builder, but not once was the panel rating brought up. That certainly should have been handled better. 5. There are quite a few issues (mostly minor) that need to be addressed that it seems could have been avoided with more attention to detail. ... More

Each step was thoroughly explained

We moved in at the end of March...several items need fixed and we can hear in our kitchen everytime someone flushes the toilet upstairs..No insulation.. in walls...Kitchen cabinets doors are uneven...and I have big hole in my back yard and they keep putting dirt down for people who house was built after mine..Feel like since closing I don't matter.

Overall good experience so far. Have not yet moved in but no major issues to date.

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in

Love our new home, and Devin was awesome!