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Pulte Homes Reviews in Columbus, OH

What Columbus Homeowners Have to Say About Pulte Homes.

Read all 503 verified reviews from homeowners that built a new home with Pulte Homes in the Columbus area. Columbus homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Columbus Area

503 Reviews in Columbus Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.8

Pulte Homes in Columbus Area

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Customer Reviews

The unwillingness to resolve any issues regarding the home.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • Dublin, OH

The company refuses to solve any of the problems you point out about the homer unless you get someone who is very knowledgeable to argue with them. Things such as bumps all over the floors and a gaping gap between the floor and the parking garage door, half an inch crevice between the stove counter, walls that are protruding by about 1-2 inches, which are all normal according to Pulte. The small problems involves a crooked oven and microwave, which is useable but it could look better. Another is random nails missing from door hinges, which again is useable, but really could just not forget ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte -Home buying experience

  • Srinivas V.
  • Verified HomeBuyer
  • June 28, 2019
  • Powell, OH

1. Sales person have NO sales experience and ZERO Knowledge home sales or options. 2. Sales person is very arrogant, NOT trustworthy, fabulist, her ultimate goal is MAKE MONEY in sales NOT providing accurate information. Lot of options were missed during the final selection process. This is very evident including- Pulte staff agrees with these comments. 3. Even though I had a realtor, in the final sales documents sales person did not include the realtor. 4. The Options were selected based on Model, but blu prints were developed completely different. ALL SURPRISES. 5. Does not provide option ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

No overview, poor quality and not responsive

  • Roy S.
  • Verified HomeBuyer
  • June 18, 2019
  • Powell, OH

We need some repairs NOW and very poor quality compared to Pulte in Arizona

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1