Pulte Homes Reviews in Columbus, OH

If you chose Pulte you just need to make sure you check in almost daily. Take pictures of defective or incorrect work for documentation, also take pictures of where your plumbing is in the whole house so it is less likely to hit a pipe down the road. Make sure you check that the options you paid for are actually getting installed.

I wouldn't call Pulte the worst builder or the best builder. I wish there attention to detail was better. Small things got overlooked mostly finish work and now I'm stuck asking them to be fixed or fixing them myself. 1. Cabinets were installed but some how they were not level and counter top took a 1/2 inch shim.... 2. Cabinets were installed but never properly adjusted. Over 1/4 inch gap between all doors and crooked doors. 3. Trim through out the house has nails that were not punched and covered, the nail holes that were covered were smeared on and painted over and I can see the filler roughness everywhere. 4. Door strips that prevent air from coming in are covered in paint. 5. Shower creaks when standing in it, use some spray foam under it when installing and it would never be an issue. 6. Stove wasn't level when moving in. 7. The paint the house is all flat paint that constantly gets a mark if you rub up against it. Use a Semi gloss and it would be 100 times better to clean. 8. When doing finish work around light sockets and switches , the were not removed and now have paint/mud on many light switches. They also have a line where you can see the painted against them and didn't remove. I could go on and on about finish work. On the other hand the super was always willing to answer his phone and take care of issues. He was great during the building process. He listened and explained the process well. It's really hard to notice all the little issues prior to moving in, but when you have time to really look at all the finish work it leaves a lot to be desired. Hoping they will take care of all this stuff as we continue to work with the warranty department. ... More

Affordable, creative, open floor plans.

I titled this because they have been responsive and do great work when an issue has been identified. When the job is left to those who you can tell are clearly capable like Tim, Larry, and Jim there have been minimal issues. Tim has done several repairs in our house and has been very positive. We like his workmanship. Jim and Larry have been helpful with questions and concerns through correspondence and setting up appointments for repairs. We have seen a difference in quality since we have started working with them directly. The one star off is for some direct vendors who have come for repairs and Pulte's property management Associa. We aren't done yet but we look forward to a positive finish as things pickup and wind down. Big Thanks to Tim, Jim, and Larry. ... More

We just moved into our new home The Retreat at Glenross. Great overall value and located in Olentangy schools. Pulte was amazing through the purchase, financing and assisting with any house issues after closing. Amazing neighborhood with 2pools, golf course, basketball, sand volleyball and Frisbee golf - all in the neighborhood!

Shop around before deciding to buy with Pulte. This will give you a better understanding of Value for your money. Take advantage of periodic meetings with the Field Manager such as the pre-drywall walk through so you have an idea of what goes into your home

One of the best quality/price on the market

Build Quality is not great. Especially dry wall. Sales person could have been supportive during option selection.

1. The overall design and "flow" of the home are very nice. The master bathroom and kitchen are two areas that rate five stars! 2. The Construction Superintendent was (and continues to be) very responsive and easy to work with. He definitely rates five stars. 3. The customer service/warranty dept. has been very responsive as well. 4. In hindsight, we should have been provided with a complete list of available standard (and custom) options. For example, the electrical service panel is rated for 150 Amps; it is very common today to build a new home with a 200 Amp panel. Because we needed more power for a home workshop, we had to hire the electrical contractor to add a sub-panel-totally at our expense. The plan for the workshop were discussed quite often with the builder, but not once was the panel rating brought up. That certainly should have been handled better. 5. There are quite a few issues (mostly minor) that need to be addressed that it seems could have been avoided with more attention to detail. ... More

Each step was thoroughly explained

We moved in at the end of March...several items need fixed and we can hear in our kitchen everytime someone flushes the toilet upstairs..No insulation.. in walls...Kitchen cabinets doors are uneven...and I have big hole in my back yard and they keep putting dirt down for people who house was built after mine..Feel like since closing I don't matter.

Overall good experience so far. Have not yet moved in but no major issues to date.

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in

Love our new home, and Devin was awesome!

Overall I am very pleased with my experience and home purchase.

For my particular development, the experience overall was great. From initial contact with the Sales Consultant to working with the Field Manager, every issue was addressed in a timely manner and very few "mistakes" were made by the third-party contractors during the build. I have noticed some issues inside after the build, but Pulte addressed them quickly and as others develop they will be covered under the warranties. For my first ever build, I don't think I could be happier.

Buying a new home can seem like a daunting life event but with the help of the team at Pulte buying my new home was an absolute breeze. The process was extremely well communicated, I chose all the finishes I wanted, we were done on time, and I couldn't be happier in my new home. Working with Pulte was the best decision I feel I could have made and if I had it to do over I would COMPLETELY choose to work with them again!

Ensure to receive the complete information regarding the quality of all the materials because we didn’t receive all of the details about our floor’s material.

The workmanship has been poor. While we were rushed into closing, many issues remained unresolved. There were many minor flaws. However, there were many major flaws requiring redoing/replacement of the following items. 1. Crooked windows - needed re-installment 2. Kitchen sink scratched - needed replacement 3. Front door peep hole drilled wrong - waiting for replacement 4. Master bath toilet door installed wrong - waiting for re-installment 5. Guest bath cabinet damaged - waiting for replacement 6. Master bath toilet did not function properly - after two service calls it is finally in working conditions with a warning that it may happen again 7. The heating system is not working well. The master bedroom area is very cold and we are barely managing by using extra heaters. With each of these being redone, we are going through lot of inconveniences. It is disrupting our regular activities. ... More

Looking for a new home started as a daunting process for me since it was first time going through it. However, Pulte really made it easy and helped every step of the way. I love the design of my home and the community around it, and feel like I have a comfortable grasp on what’s expected of me as a new homeowner.

Very good process and product

My sales rep Kim C was fantastic!!

We built a house in this community. We had great experience in interacting with the sale consultant, design consultant and construction manager. Everyone was patient and friendly, they listened to our need, were easy to communicate with. During the construction process, Construction Manager sent update at least biweekly or as often as needed, Responded to the questions or concerns that we had in a timely fashion. Builder did a nice work as they promised. Very trustworthy ! Our new house is beautiful and in good quality. Thank you, Pulte!

Molly, Ben and Scott are all wonderful and have been as true pleasure to work with. They helped make our house a home.

Ask all the questions you want, they respond in a timely manner and are very helpful.