Pulte Homes Reviews in Columbus, OH

Great people and amazing home

From the first look at the model home in Sycamore Creek, through the building process, the finance process, and waking up this morning in my new home, I would enthusiastically and 110% recommend Pulte!

The house is beautiful, but some of the workmanship is subpar. Uneven caulking and grouting, grout not wiped from tile, nicks in the cabinets, a crack in my porch from day one. Then I learned my furnace was installed incorrectly, causing parts to be replaced. I was told that every house on the street has the same problem. I’m still waiting for it to be fixed. Not to mention that my downspout drains are not yet in, and I have no grass or landscaping. This is what happens when you hire random crews to work over each other; attention to detail is lost.

Pulte is generally a good builder. The rating for quality of the materials and workmanship should be separated in my opinion. The quality of the materials is generally great. The workmanship is average or on occasion, less. The warranties they offer are excellent and are the reason I gave 4 stars for the "value for the price paid." We experienced a variety of problems both during the building process and after moving in. I think it is hard to rate the entire company lumped together, because some of the people we worked with went above and beyond, while others struggled to communicate well.

Our field manager Matthew was great to work with.

We love our new home and we have had quick responses for things that needed addressed.

This is our second new home build (1997 and 2019). We built an "Ascend" model home with Pulte and moved into our new home in early October. The construction and layout are awesome. Pulte has taken convenience into consideration in their home designs. The upgrades are a bit pricy from our taste but have been well worth it.

We feel it is a good buy though we might have played more. Customer service is great.

I wish they were more responsive to fix minor issues.

The overall experience was positive and we are very happy with the home. There were a few minor problems along the way but they were responsive and corrected those timely. I think the house was a bit overpriced in the neighborhood but it was a seller's market and we got top dollar for our old house as well so you cannot have it both ways (sell high, buy low). The cleaning prior to move in left a little to be desired. There were (and still are) pencil marks on the floor from the carpenters and we are still cleaning those as we find them. The house was clean overall but it is always the attention to detail that is the difference between 4 and 5 stars. Overall: we love the house, love the neighborhood, the builder was great. ... More

Alex Barbee , the field super really did an excellent job. Pulte should give him a raise

Sales and construction staff were a pleasure to work with.

My new Pulte home is beautiful. The buying experience was friendly and easy. Pulte has been very responsive to any issues I have raised.

Cheap materials and poor craftsmanship for money paid

My friends commented that it is a well built home. My questions were answered promptly and Builder kept me involved in the building process. It is a good value for the money But I felt that many things that should be standard in a Home were all optional resulting in increase in the price of the home, ended up spending more than I originally planned to spend.

This has been my wife and i’s first time building a home. Pulte made the building process relatively painless. The building process in my opinion went very smoothly. Any questions or concerns were answered in a timely manner and Ben our building supervisor made of feel as thought he cared about our home as much as we did. Molly was also a very thorough sales consultant and was always available to answer any and all questions we had. She even would take the time on her days off to answer emails and texts. I thought she went above and beyond. When we finally moved into our new home. We had a few hiccups with our furnace and a few other items but they were handled as quick as possible. There was always great follow up calls/emails from Ben, molly and pulte customer service to make sure we were satisfied. While I can only attest to pulte’s building and selling process since we have only lived in our home for almost 2 months. I hope this home will bring my family lots of good memories and joy throughout the next years! ... More

The whole buying experience was handled so well by our sales person, Faith. She explained everything so well. Selecting our options was a fun time and the design staff were so helpful. Our project manager gave us updates and followed through with correcting any issues. Leugh is still here and didn't disappear after we moved in. So we feel like part of the community already.

The starting home price is deceptively low and then you pay extra for everything. Some of the workmanship was excellent and some was pretty average. Most of my concerns have been addressed about problems I discovered but, over five weeks later, a few have not. I have appreciated Pulte's willingness to work with us to get things taken care of.

Recommend for people for new build

Timely delivered but not happy with the quality of the material and lot of hidden things that weren’t explained during booking of home. On top of that, if we need to avail any service from the vendor, their charge is too high. Somehow I feel I paid much more and received the low quality home.

This is the second time we've built and we had no idea what we were missing until we came to Pulte. The service that Dana and Larry provided was incredible. Between the two of them, we were constantly involved and informed about the process and what to expect. Our questions were always answered in a timely manner and we felt like we were a part of the process. There were no curve balls or unexpected issues. Now that we're in the house (earlier than expected) we have had zero issues. We plan to be in this house forever, but if not, we will look to Pulte again.

Too many decisions made for the customer, not by the customer. Mirrored floor plans create windows facing neighbors windows. Electric switches & conjoining lightening fixtures aren’t conducive to clients lifestyle. No rear porch option available. Would appreciate concrete driveway option and finished interior of garage. Should avoid nails in drywall as nail pops are visible. Hold subcontractors accountable for quality workmanship and to follow blueprints.

Very pleased with Pulte and their quality and meeting expectations. Third home we have built and best of the three.

love the home - very happy with it! Had to reach out to reschedule our initial 1st repair appointment (which took 3 weeks to get an appointment), but the person who came out was absolutely wonderful! - still waiting on sod - hopefully soon..

We purchased a home this summer and our experience has been excellent. A super sales team, design group and a building team made it easy to buy Pulte.