Pulte Homes Reviews in Columbus, OH

Incorrect wiring, voltage fluctuations, unclean flooring (with paint stains everywhere), bad paint job (revealing drywall), and uneven walls. This is our second home with Pulte, and the quality has significantly deteriorated.

Our neighborhood has experienced so many issues. The only thing I can say good is location - close to everything. Everything else has truly been a nightmare. I don’t know if I’ve met a neighbor who had a good building experience. It seems they hire workers who don’t care about the work they do and then they have no quality controls in place to make sure work is being done correctly. And these are expensive houses! I would never build with Pulte again after my experience.

The staff helped make the buying experience go well. Timely communication was helpful. Thanks

We had a great experience with our sales rep Mandi. She is phenomenal! We also really liked and trusted our construction manager. However, there were a bunch of items right before we closed that still are not completed after 6 weeks of being in the home. It's quite frustrating that everything has to be handled via email when the construction manager or customer service rep could easily stop by our home and help address the concerns.

The entire team was great to work with and Claire was especially helpful throughout the sales/design process. The overall quality of the finished house definitely exceeded our expectations thanks to Steve's desire the build a top quality home. Everyone at Pulte was great to work with including Finance, Design Center, and Mortgage Dept and thanks Jevon and Elizabeth for answering all my questions.

From Jordan’s attentive service to the walk thru to closing, it was a professional seamless process.

The construction manager, particularly the assistant construction manager was awesome. He updated us weekly and was very responsive to any questions we had.

I had a very positive impression going with pulte homes but as it came near to the completetion of house, the type and amount of quality issues we came across is just frustrating and aggravating. I don't know where to start in terms of quality but every single inch of the house has some faults and defects which as a home owner i need to look and identify and get it fixed which was supposed to be a builders responsibility. I don't even want to talk about the workmanship since it looked very immature on very basic parts of the construction. Painting, nailing, finishing the gaps, flooring, dry wall finishing, stairs, basement.. If i have to pull each and every bit of issues found in the house then it would clearly shows how Pulte lacks quality and is something a new or year old builder would construct than someone in the industry for a long period of time. My only good experience was with the Sales manager Mrs. Samantha and Closing reporesentative Mr. Steve but anything beyond it i can't even imagine what to say. Do i recommed Pulte to someone?? - I'm totally hesistant about it and sorry to say that.. It's my first new home and i'm moving in with so much hesitation considering the issues it has, but no other positvie feeling. ... More

Bob and Nick has done a great job in always keeping us up to date about the house improvement, especially that we were out of state. We are very pleased with them.

Lack of communication and poor craftsmanship was the biggest issue.

Poorly built. There are numerous issues with circuit breakers, concrete work is not done properly. Needs multiple follow-ups for every single issue. No confidence in the builder's inspection. Builder is more interested in getting good ratings than the quality. I have built houses with other builders like MI and Rockford. I would recommend them than Pulte.

At this time I regret buying my Pulte Home. Way too many service issues, and poor response to those issues.

The building process was so easy and stress free! Chris our sales rep was attentive to our every need and want. Our construction manager Greg was absolutely amazing through the whole process. He kept us well informed and any issues that did come up he remedied immediately. We are very happy with our new home!!!

Pulte was fast and efficient throughout the whole process

At the design center, a small sample does not giving a same view as final product in the house, and result may be not as an expectation!

1, Spectrum drilled holes in my siding with out using them. I was told by Pulte to take care of it by myself. So I paid an outside contractor and was reimbursed by Spectrum. 2. My air conditioner and thermostat were not working properly, I called Arrow and they found out the circuit breaker for the Air conditioner was installed in backwards .3. The commode in master bath rocks back and forth. Have not been able to get anyone out to fix, 4. I reported to customer care that the outside siding has warped. It's been I week since I reported it at Pulte no one has committed to appointment to review siding yet. 5. Garage door gets to the top of the cycle and has a loud bang. Have an appointment next week. I have a major concern about the Water basin behind my house BASIN 4, I got a small non-descript answer from your Pulte manager, so I contacted Columbus Drain Water personnel. They mention that the EPA was out here in the week previous and review the ponds. Columbus Water sent a inspector out. I met with him at the pond and explaing what might be happening to the basin. He agreed and we got on a conference call with his boss Liz M. we reviewed the ponds map and focused on Basin 4. They were in agreement that they water level is too low and causing Algae build up. I did not want to get so involved with this but this water levels way too low and will cause water quality for the rest of the Ponds. So communications worked with Columbus service and some did not. ... More

Drew/Logan/Karl were super helpful throughout this home buying experience. We are loving our home so far and are looking forward to the memories made in the Limestone Ridge Community.

Where I have so much issue with sales person , design studio . They did not explain and go through me lots of the stuff . I feel I been loot spend over and extra money where i shouldn’t have to spend . After construction time my most of the dry walls are broken I have lots of pictures and I put in a Facebook tag pulte as well then Joe regional manage involved by the time he come and I showed him my dry wall done with mud and stuff so I can’t show him I am definitely sure those broken drywall’s never replaced. Also after closing my driveway just completely, garden just completed and they put the pipe from the roof to going to drain it’s keep flooding I report to the contractor and he said it’s normal . I hire another contractor and he told me it’s is not normal they has to come and fix otherwise those water goes to the basement . Also when I open a garage my my garage door to home enterance door open it is not fix properly. Also bed room lock after painter came and he took off never lock . In garage all 3 side have big gap start between the wall and garage sides . Also beside of my house there is a big gap start as well . I am putting this all the pictures in Facebook please review and let me know after spending tons of money not a good work and let me know my complaint is legit or not . Thanks ... More

Our new Pulte home is extraordinary! From start to finish, the process and the people were near perfect. (We have now built three homes, and this was our best experience by far. We couldn’t ask for more.) Dana is simply outstanding in every respect — professional, efficient, extremely knowledgeable and trustworthy, thoughtful, and delightful too. We thank all of you for building us this beautiful and pristine home, including Brian, Ben, Travis, and more. We are so grateful that every single person has such a tremendous work ethic. We love the brilliant floor plan and impressive use of space. Our home is outstanding and simply GORGEOUS. ... More

In meeting the builder Chris, I knew I was in for a treat. It was a quick and easy process I love my home

My new home is all some I end my wife are so happy to live in our dream home we are much grateful to pulte we believe about 4 of our friends are planning to buy a house from pulte very soon

House is nice, most of the workmanship is good, a couple of things I was told were not accurate

The overall process was great went without a hitch. Communication throughout very helpful.

The post sales experience has been disappointing. Workmanship is sloppy with poor quality control. Expected the home to have been in better condition upon closing, especially given it is a new construction. Issues pointed out at pre-closing were not addressed and 6 weeks later, still waiting for resolution. There have been new issues with the home just in the last 3 weeks. Customer Care is unresponsive. Would not recommend.

Lot of quality issues and issues with workmanship. Even after the closing day there were lot of paints issues that were not fixed. I have talked with few others in community and their experience is similar. I driveway I understand it can’t be done because of winter time but they didn’t even remove the nails from driveway which caused 3 tire punctures and tire replacements for guests visiting the house. Cabinets not done properly and I am still waiting for them to fix after more than 45 days after closing. Overall not so great experience. They charge you a lot of money for simple upgrades which other builders have included in their price. ... More