Pulte Homes Reviews in Columbus, OH

Our builder, Bob, was absolutely fantastic - always readily available via text or email and very responsive to any requests, concerns or questions we had!

Had a great home building experience with Pulte!

Many small small issues are there, but customer care is not great and supportive. They never pick the calls at all.

Chris and Jason were helpful in different stages of the purchase which made the decisions made easy. Thank you.

We had an extremely disappointing experience with Pulte. From the sales process to our closing date and even beyond that, there have been issues on all levels. On our closing date we were still missing our oven and there were over 30 incomplete items that still needed to be fixed. Here we are almost 2 months after our closing and only a fraction of the issues have been fixed. We would never build with Pulte again.

Pulte worked with me as I sold my previous house to purchase the Pulte home. They were flexible when I needed to push out closing due to the timeliness of my buyers. Thank you Pulte!

Overall, our experience was great. There were a few workmanship issues with a couple of trades but all were recognized and addressed by Pulte Homes. Still working on getting a few small issues resolved due to some staff changes but they are getting resolved. Love the neighborhood!

I would not recommend buying a house from Pulte. I had a horrible experience with Pulte. The field manager is not focusing on the build. I had many issues after closing my house. They are not fixing the problem yet. My field manager is lying a lot. They messed up the staircase, interior doors, curtains, rods, etc.; I will move to a higher level to fix all my issues.

Positive experience with pulte home, I will recommend

Many times false hopes and promises were given about construction issues and closing dates. Weeks went by with very little work on issues that were well known to all. Chosen siding was discontinued by the manufacturer but was never discovered leading us over a month behind on exterior finishes.

Our sales agent, Eric, was terrific to work with. His knowledge, experience, transparency, and personable approach made for a great experience. I would highly recommend Eric. Steve, our construction manager was great to work with. Steve provided weekly progress updates and was very responsive to all of our questions during the build process. Eric and Steve ensured that we closed on time.

We selected a 2-story design on a concrete pad in the $500K+ price range. Under present circumstances I cannot recomend the purchase of a Pulte home. Mortgaged it through Pulte w $15K closing cost incentive which was quite helpful in lowering interest rate. The mortgage app process was fairly simple and smooth. Loved it but: The quality of materials is average at best, a lot of the workmanship was simply awful. After closing, problems (even obvious ones) are only acknowledged by Pulte if buyer mentions them first. To name but a few of the problems: 1. The drywall finishing was crude, lumpy in places, not even and smooth in others, drwall tape edges showing through at corner beads etc. Workers who come to repair are obviously inexperienced and certainly not very capable. 2. Corner stud walls were installed out of square and plumb, so much so, that almost every corner spot and wall in the main entry/ hallway is visibly out of plumb (i.e. floor trim bows in and out and isn't parallel to floorboard joints). 3. Most of the baseboard trim in the house, especially the entry way, is rippled or bowed due to bulging wall studs and out-of-plumb corner studs. Nary a straight line in the place. 4. There are countless globs in the paint finish everywhere. In all probability, either their brushes were dirty or they just painted over drywall mud that hadn't been removed. And no matter what they might call it, Pulte applies only a primer wall paint throughout. 5. Immediately upon moving in water infiltrated two windows (at interior windowsill) during an average rain shower. We were told the infiltration was due to "improper caulking" by installer, but imo there is a design flaw by Simonton the like's of which I've never seen in homes at this price range. Also, 8 of the 18 windows are difficult if not nearly impossible to open beyond halfway (due to improper installation or inferior quality), and one is quite visibly not square. 6. Large, dark, unsightly stain spot (16" approx) on the back porch from unknown source remains. We had to ask for it to be fixed. 7. Plumbing was run primarily below concrete pad resulting in a minimum 2 - 3 minute wait (2.5 gal) for hot water at kitchen sink, master bath sinks, and the 2nd first floor bathroom. ... More

I have an excellent experience all through my home building process with Pulte Homes. The sales representative and the VP sales were very friendly and experienced. The staff member that attended to me during my visit to the Pulte Homes Studio where I selected my home materials and fittings was friendly , experienced and shared in-depth thought about each material and fitting. I also have excellent experience with the mortgage team and construction team. I received timely progress updates from the mortgage and construction teams. The work quality is excellent and completion time to handover was as planned during the pre-construction meeting with my house construction manager. In all , I enjoyed working with the different team members that were involved in the building of my house. ... More

My construction manager and sales manager were a gem and super responsive

If you buy a house from Pulte you must keep on them constantly to make sure the job and quality is as expected. Unfortunately the contract with the builder is so one-sided favoring them that you essentially don't have any recourse when things are done poorly. The design and layout are great, it is a shame that the build quality is not up to the standards they used to have. Also beware, Pulte is cutting corners on materials in the house. Even upgraded items like kitchen cabinets are poor quality. Unfortunately I will never buy another Pulte house.

All went well and Pulte employees were easy to work with. I recommend studying the options for your house before picking them at the meeting. Thanks

I think the prices are fine and keeping us up on our property buying. The walk through was really helpful and Steve did a great job. I was disappointed in the job that was done on cleaning our place before we moved in. It looked like a rush clean job and not to my approval. We are still cleaning things up, dirt and paint. I would have like the sod grass installed before we moved in and would had some warmer weather to water. There was times when it was to cold to water.

as above without your construction supervisor scott i would rate the experience as not a very good one. he was the most helpful person on your team. steve at the closing as also very helpful. if it was not for him our closing was the worset one i have ever had. you have 2 great people in them

Our building manager, Karl was amazing!!!!! He was very responsive to any issues we had during the building process. Our closing date changed three times, which was frustrating due to having to move out of our other home. Love the layout of our home. The option selections were pretty good. The quality we question due to unstraight walls and ledges. Definitely feel we overpaid for our home. We are overall happy just a few things here and there.

There were numerous things leading up to close that were not checked or inspected at high quality standard. I had to find those things and provide them to Pulte. The construction manager did work quickly to address these issues and concerns but they should have been caught sooner. Such as the water didn’t work and sinks were clogged. I caught that from running water in all sinks

We met with Jordan in March and put our home under contract. We appreciated how she went through the options with us and helped us select what was important for us to receive in a home. From there, Tyler took great care of us. He kept us informed throughout the process, made time to meet us at the property on separate occasions, and properly set our expectations of when the home would be completed. We believe we have received a quality home, delivered at a good value. The home came in within our budget, and seems to have been well constructed. While there are a few items we would have liked to better understand at the outset (such as window options, the look of the front exterior with or without an extended garage, colors, etc.), we are pleased with our home and rate our experience as top-tier. ... More

We have been disappointed with the workmanship - we have had a list of as many as 15 items that needed repaired after we first moved in. Two months later, we are still waiting on most of them.

With being a first time buyer had a lot of queries, they helped us throughout the process , it was a great experience working with Pulte. Ryan and Samantha are awesome.

Overall wonderful home buying experience. I can not complain about a think. I challenge you to find a better interest rate on your purchase. Special thanks to Jamie and Faith who nudged me towards their financing.

The whole buying experience was exceptional from start to finish . The gentleman that started us on the experience was completely professional at all times answered all our questions and made all necessary phone calls . Helped us every step of the way . The original project/ property manager was A1 . The only hiccup was when we went to close . The office In general was not totally prepared to do what was needed . As a matter of fact the manager came into the room to apologize, which was not necessary. That finally got everything straightened out and all were satisfied. That was our only problem with the whole build and paperwork portion of the process. ... More