Pulte Homes Reviews

From the very beginning Cole was able to help secure the selections I was wanting and worked at getting other requests taken care of. During the build process Mike was phenomenal at communicating what was being done and addressed any concerns I had the through the entire build process. After move-in Haley took the reins and guided me through the warranty process to make sure all the little things that weren't "just right" we fixed and that I was satisfied with the outcome.

Nathan was great; very attentive and helpful throughout the whole process

In searching for a townhome, it’s my experience that Pulte has a higher level of standard than comparable builders in the area. The interior layouts and the neighborhood layout, all have been thought out a bit more. A driveway was standard, garages were all painted, the home layout was more open and natural, and the portal after moving in for submitting tickets was quality. However, I also generally have found that all builders (even Pulte), build to code—meaning that they don’t go above and beyond the minimum requirements. Examples: insulation values, sound insulation (between town homes and between levels), porch railings (only required if your porch is 30” above the ground), are all code minimum. I certainly can hear my neighbors through my walls even if they’re just walking on the stairs or if their kids are crying (I have no issues with my neighbors being loud, as they’re just living their life; I just wish Pulte put more care into sound insulation). My porch was less than 30” from the ground, so they didn’t install railings which just looks so incomplete. But even with those issues, I’m still glad I went with Pulte. ... More

We are so happy with our new build in Maple Ridge. The layout, the insulation so we really hear almost nothing outdoors, the location, and the open feel are all wonderful. The construction manager and customer service team have made sure that issues are resolved quickly. We are truly happy all around!

Staff at site has been wonderful to work with.

We truly hope that Pulte will continue to receive funding and support in hopes of other projects occur, because so many of friends are hoping and praying that they too can become homeowners

Need some improvement in the process of loan approval.

On the closing day the customer service manager will promise you he will be on top of the maintenance requests and will take care of them soon. But they are not doing it at all, so hard to hear back from them and no issue fixed. Not recommended!

i am so happy i bought my home knowledge gud experience i truly trust them pulte team specially Nick Dylan. westlake community

Pulte has been very good at responding to any issues we have had particularly with the dryer and refrigerator.

The Pulte team, particularly construction manager Isiah, did an excellent job of keeping construction on schedule and keeping us informed of progress throughout the project. And Isiah responded to all of our questions and concerns in a very timely manner.

I moved in in March and since moving in have found so many things that were done improperly that I haven’t even reached out to have them fixed until I find all to limit how many times people are in and out, since I work mostly from home. I understand with today’s new builds quality of materials are not going to compare to an older build, but things are visibly low quality like cabinets and flooring. Additionally, I am in a town home and when my neighbors walk in their unit It sounds as if they are upstairs in my house.

Super unhappy with the price we have paid and the look of the neighborhood. Super cookie cutter now as most of the homes are white and tan and almost all the same model. Pulte dropped the ball in almost all aspects. For the cost I would not recommend them to anyone

The whole experience from the beginning to the end was great, no stress, the representative’s made things easier.

The experience with Pulte was amazing. We are happy with our home.

The seller realtor quit a week after I sign papers. I had no one to ask questions about the home. I felt alone throughout the underwriter process but I made it happen!

We loved the building experience. The only negative is trying to get in touch with the HOA. PGP title sent our deed but the HOA didn’t accept it. They couldn’t open the file they said. They ended up hitting us with a late fee for our monthly HOA payment that wasn’t our fault. We tried multiple times to get things setup with them beforehand as well. We were told the HOA would reach out to us, but everyone in the neighborhood will tell you they won’t. As far as the house goes, it’s beautiful and our general contractor was amazing.

I have found so many mostly fairly small problems. It is like pulling teeth to get the help I need and I still have unresolved issues after 2 months. I have doors that won't shut. Missing door stoppers so dings in walls, unanswered questions as simple as what paint colors can I get for touch up. How hard is that?

Had a great home buying and home building experience with Pulte in Cattail Run. Our sales consultant Debbie and our construction manager Christian helped and guided us through every step. Their knowledge, support, responsiveness and communication were all first rate! They made what can be a very complicated and stressful time much easier and enjoyable.

After 2 months from the purchase I have no access to the amenities because pulte has not share my information to the HOA. The sales team are not. Interested in the customer after the contract. Ticketing on Customer webpage pending.

The home buying experience was overall a great one! Pulte was willing to help us find a great price point and fix all issues that surfaced in the inspection. Anytime someone is buying a home it will be stressful, but now that we are in, we absolutely love the house and neighborhood! Thank you Pulte!!

Homes in Florida are being built at a rapid pace. It appears they bring in workers with minimal to no experience. Most cabinets and door jambs are not lined up. Corners do not match up, so some corners of the cabinets are filled. Some corners are so mismatched there is space...a hole. Wild! Countertops...you can see where the two pieces come together. The outlets are in odd places throughout the house. One outlet in master bathroom is under the hand towel bar and the other outlet is on the side of the hand towel bar. In the master bedroom, two outlets are next to each other, one behind the door and one next to that one. Not sure how this was approved. At the preinspection, our realtor and us walked through the property and marked all items to be cleaned and repainted. Pulte's effort was minimal to zero. One section of countertop was cleaned, yet the rest was dirty. None of the pieces were repainted. Pulte's loan officers/consultants were horrible. The added stress they caused less than 24 hours to sign was due to their incompetence. The two ladies we worked with didn't read things thoroughly and kept putting the issues on my husband and me. I had a few confrontations because they didn't make a lot of sense and they didn't care for the confrontation, however, I wasn't sure how they had their jobs due to their incompetence. Our realtor was not "allowed" to talk with them based on"how they do things." My realtor was stunned and kept us calm and moving forward. There are too many things to list about Pulte and the home buying experience. Do your research. ... More

No street lights, poor lawn installation, no light on front entrance, poor/no communication with homeowners

From our salesperson Marilyn, to our site manager Ryan, along with many others it was a very wonderful experience. Smoothest walkthrough and closing of all the houses we’ve bought.

Derek was extremely helpful with the buying process, particularly because we purchased our home while residing in a different state. Because of his willingness to take numerous photos and videos, we were able to choose a home that is perfect for our needs.