Pulte Homes Reviews

They are quick to solve problems

We had a positive experience throughout the process. Everyone was very attentive to our needs and the process was smooth. We are very happy with our home!

Overall responsiveness of their team members was great. We did find the several aspects of the on-line portal to be somewhat clunky, however their team was happy to assist.

Pulte was very easy to work with during the buying process.

It was a great , wonderful experience and amazed with the pulte homes.

It was well worth waiting for!! I could not be happier with my beautiful new home! Chris building manager was great also if he told you he was gonna do it, he did it! Love that!

Everyone one from sales to the construction manger, the design center to the finance team were in constant contact with me throughout all processes. They were very professional and kept me abreast of all phases/stages. John C went above and beyond to ensure all issues were resolved expeditiously.

We enjoyed working with Michael throughout the sales experience. We didn’t really have any issues with the buying experience - it went smoothly and timely. One thing we loved is that they were happy to work with us despite having to sell our house first.

Purchasing a home with Pulte and using their mortgage provider was overall a pretty smooth process. I do feel as if some areas could have improved craftsmanship (electric wiring to light switches that just doesn’t make sense, screws missing in several places, lumps in flooring, paint missing on ceiling in one room, gaps in wall under shower window, just a variety of small items that we’ve noticed here and there), but overall a pleasant experience. Our construction manager changed between 3 different people, but our final contact, Chris, was incredible. He was very knowledgeable and always responsive. He truly made the experience worth it and from that sense, we highly recommend. This was our first home purchase so we have nothing to compare it to, but we are pleased. ... More

It was a pleasant experience with no surprises. Excellent

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Most of the time no email or call back except for Travis

I always wanted a brand new home and loved the experience picking out everything that was my choice and not someone else’s

I had the buying experience with Tiffany she was great and helped me so much. And Arthur was another great person to work with he helped me if I saw something that needed attention right away. I couldn’t ask for two better employees for Pulte construction.

We had such a good experience with Pulte. Our foreman Chuck went above and beyond to make sure everything was perfect for us and didn’t settle for just “OK”. He continues to follow up and check in months after closing. We have really appreciated working with him!

The staff was amazing- our salesperson Peggy was terrific and made sure we were updated as process progressed. Mark the project manager was fantastic- he walked us thru building of house. Always available to answer questions and giving updates on progress. The PULTE TEAM made the purchase of our new home a truly enjoyable experience

The entire process was very smooth from initial purchase to final move-in. Our initial sales person Mike was very helpful every time we had a question at the beginning of the process. Our contractor Steve was honest and thorough and always responded quickly to any questions or concerns I had. He went above and beyond to make sure everything was perfect.

While designing our new home, everything has to be in the STANDARD choices, regardless of custom’s needs (health and safety issues)! After closing, all issues that I reach out to the customer service were pushed away to 3rd parties, none was resolved by the customer care department! We have spent more time and money to fix issues that they won’t help! I’m so disappointed!

The overall experience was good. There was a few things at closing that could have given us a better experience, but overall this was a successful purchase.

Quality of workmanship/materials needs improvement

The staff was great doing all they could to make us happy. However due to some products specified, they had limitations. General Cleanup by subcontractors could have been better. Painters left some paint splatters in every room. Many pencil markings not erased. Bath sink faucets have downspouts that can swing outside of sink as well as plastic (not rubber) gaskets that can leak slightly. Pocket door lock is not the best. Overall, am satisfied with the home.

Let me first start at the beginning. The sales rep Brian was very informative and knowledgeable about the building of the house and the other parts involved. He was extremly punctual in returning my messages and in helping make decisions on the house. His experience with Pulte homes showed when he answered all my questions which made the home buying experience a 5 star processes. The quality of workmanship and materials,3-4 star depending on what materials were chosen. Some of the finish detail work needed more of a, "finish look". I had to upgrade trim/switches/outlets to match the cost of the house. I felt this should have been part of an incentive add on once the upgrades hit a certain number. Another example is the back poarch light, a $10 light should not be on a house of this calaber. Because of these reasons I gave the 3-4 star rating. The overall trustworthiness of the build I feel deserves a 5 star because I was very impressed with how the house was built and sealed. I feel the builder did a fantastic job on this part and I trust the house will be very efficient. The value for the price, 4 star, Once the upgrades were all added on that was when the base modle options looked a little under valued. This made me add more upgrades to get the look I wanted for the price I was paying. The construction manager Matt was very helpgul and knowledgeable about the building of the house. He was there on the walk through before our final closing and helped point out items that needed attention before the closing was done. Some items were missed by the painters but there is the home warrenty that will take care of it within the year. My over all experince since moving into the house has been very good. I am happy with everything so far and only hope it continues. Thank you Pulte. ... More

I had a good experience along the whole time of construction Constant communication with Cheryl and Dustin helped a great deal!

It’s been almost a month since we moved in to our new built home by Pulte, tons of issues, electrical, missing finishes, poor quality and issues never resolved after multiple inquires during build. Pulte hires sub-contractors where Quality work is never checked by Pulte construction manager, tons of things were overseeing and not completed, found many problems after living almost a month. Breakers kept tripping, missing light fixtures, holes on under eaves the size that birds could a home inside attic, walls not straight, too many to list

The entire process, from the initial purchase to the final move-in, was smooth and well-coordinated. The team was professional and responsive, addressing any concerns promptly. The communication was clear throughout, and the level of service exceeded. Overall, it was a positive experience, and I would recommend this process to others