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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16066 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Just satisfied nothing great.
- Vinayak S.
- Verified HomeBuyer
- December 07, 2024
- Celina, TX
Door handles came off for several doors within few days itself , several doors don’t shut fully unless pushed manually.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Best value in St Augustine
- James M.
- Verified HomeBuyer
- December 07, 2024
- Saint Augustine, FL
We love our new home and our new neighborhood! We’ve got a great house and we’re happy to be here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Abel
- Abel R.
- Verified HomeBuyer
- December 07, 2024
- Orlando, FL
If I recommend other people to buy with pulte constructora
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
buying a Pulte home
- Richard C.
- Verified HomeBuyer
- December 07, 2024
- Ladera Ranch, CA
our entire experience buying this Pulte home has been a total pleasure from beginning to completion. Our sales representative (Tatyana) was professional, knowledgeable and always extremely helpful. The construction team (led by Javier and Anthony) always made us feel like we were their only customer and continually went the extra mile to make sure we were satisfied and happy with our purchase. This is our 5th time purchasing a brand new home in the last 30 years and this has been far and away our best experience. We are very happy in our new Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte home purchase experience
- Michael N.
- Verified HomeBuyer
- December 07, 2024
- Estero, FL
Gita from the sales office was incredible helping us find the right home and for a great price. We actually switched homes and Pulte with Gita"s help made the whole process very easy to do with no additional costs. Great company to do business with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Excellent
- Laura R.
- Verified HomeBuyer
- December 07, 2024
- Charlotte, NC
Pulte staff has a great Team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I Love My New Pulte Home
- Nathan F.
- Verified HomeBuyer
- December 07, 2024
- Victoria, MN
High quality craftsmanship and quickly reply to questions
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Feel Taken Advantage Of
- Stephen R.
- Verified HomeBuyer
- December 07, 2024
- Hendersonville, TN
We’ve been another number in giant housing market. Our design center experience was wonderful, and we felt like Pulte was invested in building us a quality home. From that point forward, it became obvious we were a number and the most important factor was how quickly the home could be put up at the lowest cost. Our house was framed during the heaviest rains our area has seen in the last decade. Extensive flooding was a result. This was forecast and waiting for these storms to pass was entirely possible. Nothing ever slowed down. This left our home completely water logged. Mold was a ...
Pulte Homes responded:
Hi Stephen, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Low quality with high price
- Anonymous
- Verified HomeBuyer
- December 07, 2024
- Ypsilanti, MI
Still long way to go for the quality improvement and responsiveness. Strong impression that your goal is just to get an approval signature without listening to the customers' issues afterwards. Pulte still lacks of providing reliable home quality to the customer satisfaction with making the reasonable profits instead of ripping off the customers.
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Poor quality construction
- Sandeep G.
- Verified HomeBuyer
- December 07, 2024
- South Lyon, MI
The upgrades are expensive and of poor quality. The overall construction is weak. On a simple windy day the whole house makes loud noises in the roof. The overall quality of house is poor. The purpose of going for a new construction is defeated. One month after moving the dishwasher leaks water , the Owen when turned on gives out strong burning.smell. They rush through the closing process even though the house ins’t fully done. The basement developed mold even before the closing. Professionally treated but worried about it coming back. I opted for a designer island which isn’t half good as ...
Pulte Homes responded:
Hi Sandeep, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Don’t do it
- Jennifer P.
- Verified HomeBuyer
- December 07, 2024
- Decatur, GA
They were way behind their timeline and kept making last minute changes to closing. Subcontractors were terrible and there was little oversight or quality control, so the workmanship is terrible. Lots of promises about things that would be repaired but little follow through. They have a warranty, but you submit things to their portal and never hear back. Beyond the inconvenience and expense of all of the delays and problems lies the fact that if there are so many things wrong with the things that I can see on the surface, what problems lie beneath…
Pulte Homes responded:
Hi Jennifer, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
NewHomeOwner
- Anonymous
- Verified HomeBuyer
- December 06, 2024
- Boyds, MD
Quality of workmanship is very poor, I expected a little better quality for almost a million dollar home. Just moved to new house a month ago and already noticed a lot of issues.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
steven
- Steven D.
- Verified HomeBuyer
- December 06, 2024
- Orlando, FL
Did not value the buyer concern and lacks of communication. Overall didn't have a great experience.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Very good experience overall
- Anonymous
- Verified HomeBuyer
- December 06, 2024
- Naperville, IL
We'd been searching for new homes for more than a year & visited almost all builders available in our area. We really liked the open plan of Pulte quite a bit. The whole process was reasonably good. As this is a process of creating a complex property, there are going to be some issues. But Pulte team has addressed them reasonably well so far, except for may be 2-3. As this was our first home buying experience, we felt that Pulte should try to allow the following: 1. At least 2 visits to design center for customization of home than 1. 2. At least 2 visits during pre dry wall process than 1.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Quality home
- Ramesh J.
- Verified HomeBuyer
- December 05, 2024
- Katy, TX
Customer-Centric Designs: Focus on functional spaces, energy efficiency, and modern amenities. Quality Construction: Strong emphasis on materials and craftsmanship. Innovative Features: Smart home technology and customizable options.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Unhappy with brick out front. Oven power source would . not work on thanksgiving.
- Mason M.
- Verified HomeBuyer
- December 04, 2024
- Boerne, TX
My gave my overall buying experience a 2 star it might have been lower based on the actual house but my loan processor Ray did a good job and others I spoke with in the office including management and title were very helpful . Our builder did communicate well up until we had issues that we still need to be fixed on the final walk through. We went through and made a list and very little got done and is still left unfinished. Our brick in front looks terrible it was cut poorly and should have never been used it is embarrassing .We have looked around the neighborhood and none of the other ...
Pulte Homes responded:
Hi Mason, we are thrilled that you are pleased with your home, but sorry to hear these items have left you feeling disappointed. We'd like to know more about the problem. Would you mind sending us an email at customersupport@pultegroup.com so we can look into this? ^TP
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Quick move in is excellent
- Julie Y.
- Verified HomeBuyer
- December 04, 2024
- Bradenton, FL
We purchased a quick move in home with Pulte in Lakewood Ranch FL and we love our new house. High quality craftsmanship and finishes throughout. There are a few imperfections but the managers have been wonderful about repairs and respond quickly with great attitudes. Would buy another house from them. Would recommend working with them if you’re thinking about buying a new construction.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Experience
- Muthu T.
- Verified HomeBuyer
- December 04, 2024
- McKinney, TX
Kevin did a great job on our home. He was very patient and explained everything to us. He also proactively updated us throughout the process. Will highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality, Trustworthy and Great Experience
- Brandon L.
- Verified HomeBuyer
- December 04, 2024
- NEW BRAUNFELS, TX
Me and My wife purchased a Pulte Home back In September. We still love the house the the easy process with Pulte Mortgage made the experience better for us. Would definitely recommend Pulte Homes to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great homebuying experience with Sean.
- Tyler Z.
- Verified HomeBuyer
- December 04, 2024
- Raleigh, NC
This was my first home purchase and my builder, Sean, was super responsive every step of the way. He kept us informed throughout the process and quickly resolved any minor needs prior and through closing. My overall experience with him and Pulte was great and would consider purchasing another home through them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good experience
- Srinivas C.
- Verified HomeBuyer
- December 04, 2024
- Manteca, CA
Had a good experience with the whole home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Experience with the quality of work
- Karthikeyan R.
- Verified HomeBuyer
- December 04, 2024
- Peoria, AZ
1) The quality of the work is really worst The garage floor is full of cracks while handing over The back yard is having only uneven stones which renders the backyard to unusable until we spend more money on it. The counter top was provided without polishing The quality of the carpet work was worst and there are of places where the carpet is not even covered over the concrete floor There are cracks on the floor in front of the garage and the construction manager is simply ignoring them when raised to fix it.
Pulte Homes responded:
Hi Karthikeyan, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Home Purchase
- Jefferey F.
- Verified HomeBuyer
- December 03, 2024
- Estero, FL
We have a great experience with Dillon at Pulte Homes. Last minute we decided to get a larger home after we left the area. Dillon hand selected one of the spec homes that was move-in ready. He picked a great location and send us videos. He didd a great job. I would recommend Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsiveness to issues
- Kimberly P.
- Verified HomeBuyer
- December 03, 2024
- Clarkston, MI
I am happy to say that every single issue or question I have had since my move has been handled quickly and courteously by ADAM. The construction crew have all been friendly and have kept the necessary construction mess away from the homeowners as much as is possible, for which I am grateful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terry
- William M.
- Verified HomeBuyer
- December 03, 2024
- Apopka, FL
This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
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