Pulte Homes Reviews

It was our first time buying a home and it was a pretty smooth and painless experience. Probably the most frustrating part was going back and forth with the lenders giving them the information they needed for the loan, but I hear that's a pretty common thing. Everything else was really great. People were very easy to get ahold of and quick to respond.

Overall great . Pulte mortgage could have been better in communication that’s the only down side

The experience started with the sales agent Caroline. She was friendly, patient, understanding and very knowledgeable. We particularly liked that we could sit with her and get immediate feedback on the cost of each option we chose. Choosing the finishes in their display center was also a great experience. We could see and touch samples of all the options and again got immediate feedback on cost. During the build we had almost weekly updates on progress. We had opportunities to meet both construction managers. The final finishes were exactly what we had hoped. Derek was very helpful in the final walk thru and was very responsive. Overall they exceeded our expectations. The only thing to note is that the choice of finishes is somewhat limited but you have options from economy to high end. ... More

Start to finish this has been a very good experience for us. Good communication. Our sales person was outstanding and our construction manager kept us in the loop the entire time we will recommend Pulte homes in this area to anybody I know.

The house is great. Some roofing and carpentry repairs need to be made and some appliances don’t work. Pulte is good at coming out to see what’s wrong. The appliances are harder to get ahold of some to fix.

Good support from all team members, was only disappointed with mortgage team

We have been here over a month in our new home and we can’t fully move in because of all the issues with this home drywall fixes, paint on our new $28,000 floors, electrical, plumbing, concrete, painting. This has been a nightmare. Pulte’s finish work is the worst I’ve ever seen. We would never buy another Pulte home or recommend them to anyone

From the beginning to move-in, we could not have had a better experience. Jimmy helped us plan it and Taylor made our dream come true! We had concerns because we were living in Savannah and could not monitor how the home was coming along. Taylor assured me that he would build me what was planned. He offered to call me each week and update me on the progress and he did! Every week he (or he & Jimmy) would call and send pictures to my phone. Who does that? Even after we have moved in, he has checked on us and offered assistance with any questions. I could not have had a better experience.

We’ve had a pretty good experience. All issues have been minor and resolved. I’m thankful we opted for a third party inspection as many issues were discovered at that time. All of them were addressed however.

Very good quality and responsive local support.

We were very happy overall with our home, but were a little annoyed that there was so much to ask for fixing in our first and second walkthroughs. This includes the kitchen sink being wrong. But after we moved in we were very disappointed with all the quality control issues. We found many problems, but by far the worst was they installed a window in our bathroom and then DRYWALLED OVER IT. We could t believe it and didn’t find the window until we took a towel rack off the wall and could literally see our neighbors house through the holes. In trying to get in touch with the service department, their phone didn’t work at all every single time we called over weeks and they didn’t respond to emails either. We were so upset we eventually contacted Pulte corporate and the wheels finally started to turn. Having gone through Lennar before, I was much happier with that experience and am a little jaded on Pulte now. But we will hopefully get it all fixed well and still enjoy our new home. ... More

1) Quality of material used is not good in some places 2) Front patio has damage and patched with different color cement 3) There is small hole near to front door did not fixed 4) Asked to fix Front door color, George messed up and painted different color all together and still see some sport of old color 5) Kitchen cabinets are not installed properly, still see some gap which looks like it is broken 6) On Stair case railing I showed damage, Initially I was told will fix it, now he is saying we can not fix it, this is very worst 7. Master bathroom Towel handler is not installed, called multiple times he is not picking my calls at all, even not responding to messages 8. There is a hole in on OSB in garage, I asked to remove that OSB and add new one during construction, but that is not fixed, while closing they simply added stud piece and said that's all we can do, I did not feel like buying new home, I felt like used home with patches 9) Garage stair case railing used scrap wood not even used good wood. 10. I asked for Paint samples, that also not given till now 11) Still there are holes in soil and keeps getting synced, not taken care properly If I write up list keeps adding, before closing issue identified Gerorge and Ed tired to fix issue, but they are not permanent issues and temp fixes, which felt me bad about my experience with Pulte, I heard lot about this company but it was very bad experience I had. Still see lots of issues, no one is responding at all ... More

Very bad experience.. lost so much money

Josh was incredible. Made the whole experience better and filled with more trust

My construction mgr., Julian B., was very attentive to my requests. I would recommend him and Pulte Homes to other buyers. The follow-up after the close was very much appreciated.

The construction manager Rob was very informative and helpful and professional . Trinh in the office was very knowledgeable and professional from the first time I visited bay 37 throughout the whole process.

The home buying process was clear and the salespeople are wonderful human beings!

Angelica did a great job of presenting our options and her communication was top notch throughout every step of the process. Brittany was in charge of our build and responded promptly to each of our concerns and questions. I really think the amazing quality of our build was due to her oversight and it gave us confidence during the entire build that things were being done correctly. Justin helped during the final walk address each of the few "touch-up" issues we had. After one month, we have had no issues and love our new build. Would highly recommend Pulte over similar marketed builders. Would work with Pulte again! ... More

I don’t even know where to begin, I probably wouldn’t go with another pulte home if I had to. Scraps left behind in my new house when I moved in, work wasn’t completed correctly. Basically no effort in making sure it was fixed correctly. Dustin yelling at my partner for having concerns over the quality of the work done on the house. Honestly it was the quality of the craftsmanship of the house that soured the whole process for me.

Our home was built with quality materials and top-notch workmanship. We are so grateful for the finished product, and the entire team that helped get us to this point. Our Easley model, with structural changes to add a Flex room and additional bathroom, was the perfect choice for our growing family!

So far so good with our house

We had an amazing experience working with Sandra (sell manager) and Ryan the builder, and later on with Alex. All three were very professional and trustworthy. Fixing small and large problems immediately. And we had some large issues but they were fixed stress free. Awesome job, people! Love my new home!

Slow response times to follow up request for fixing or repairing things.

The quality of the work is not as expected. There are numerous issues, including uneven drywalls with visible hiccups. Additionally, the painting has not been done properly; touching the walls reveals marks.

We really want to thank Shaun, Derek, Marissa and the team for making the building of our first home a breeze. We had no idea about what the process would entail and the building process with Pulte was so straightforward that we knew exactly what each next step was. More importantly, we felt like we were in good hands every step of the way and the team was responsive to any concerns or questions we had even after closing.