Pulte Homes Reviews

This is our second Pulte home purchase, and we could not be more pleased with the experience.

Overall experience was great. The reason why we went with Pulte, we fell in love with the floor plan. The entire process was pretty easy even though this was my wife’s and I first time purchasing a home. Don did an exceptional job explaining and holding our hand through the entire build process.

Over all not very satisfied

5 star experience in all aspects of purchase, build and move in. Very professional and highly motivated people.

There were issues that needed to be fixed before closing, but some weren't completed. I was assured they would be fixed, and I trusted them. After closing, the issues remained. I reported the problems and submitted requests, but I'm still waiting for someone to address them. I don't trust this builder. They took shortcuts to complete my house, and now I need to fix the problems. I'm frustrated that I can't get anyone to respond to me.

Bought a townhome recently and Pulte's team helped with overall process. The process was easy to follow and I am completely satisfied. The Pulte mortgage team is great.

My Pulte home buying experience was good!

Used car salesmen is what you will get

Quality seems ok but issues take weeks to resolve. During the build hard to get a response as well. Home was overpriced based on the quality but we knew that would be the case for the area but still would prefer standard items just be included in the price vs charging triple for options

The quality is not good as I thought

Everybody I met that works for Pulte has been enjoyable to work with, Jolynn, Michael, Tashae

Issues upon issues upon issues is what I've had with you guys.

Horrible experience so far. These folk are the worse. Nothing is getting done in a timely fashion and nobody responds until you act a fool

Everyone I worked with was nice and helpful for the most part. The craftsmanship is sub par. The cabinets and counters are well done. Painting job was sloppy and I removed paint splatter from many places on my new flooring. I have found several cracks and chips in things that I’ve submitted requests for but still am waiting to hear back about a plan of action. I can appreciate the speed at which the home was built but it was definitely at the cost of quality attention to detail

Good home. Construction team supportive and helpful. Limited options to personalize the build. PGP title company is pathetic. Shame on Pulte for trying to grab margin through their “affiliate”.

We moved recently to a new home built by Pulte. The house is fully functional, but Pulte could have done a much better job on details...there are too many scratches on the walls and doors, some unfinished parts etc. We tried to be very careful at the final inspection and we still missed many small details. Not enough towel supports in bathrooms, cheap faucets and shower...for the money we paid, we would have expected a better quality of work but when you build 20 houses in the same community and the same time, of course we are not paying attention to the details that are very important for customers. ... More

The buying experience was easy and Molly and Nathan were great to work with.

We moved from the Shenandoah mountains to Richmond Hill, Ga. We miss the mountainous skyline, but we’re really enjoying our animal life congregating in the lagoon view right out the back door. Any issue we’ve had has been immediately addressed by the team that supported us through the whole building process.

Donato was excellent. He made sure everything was right and the way it should be. He actually took care of some details himself. He checked in with us on multiple occasions to see if everything was done. We felt like he went above and beyond.

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

Walk through with John, his follow up and communication, ty!

Trying to resolve with various parties and am having trouble finding resolution. From beginning to end it’s been a challenge to get answers on what it was I would be buying, pricing, mortgage and build quality issues.

We've had many issues throughout our buying and build journey, happy to discuss more in detail in the phone. Our sales associate and design center consultants did chose some options for us (like our elevation) without telling us and did not explain options available to us, other times they gave just wrong information. They were not forthcoming about pricing. Key steps in the build process were missed, like walking us through an electrical plan. We learned a great deal about what to police for our next build and for now are spending a great deal of time and money correcting things that we could have chosen to have done during the build had we been properly informed- ie we thought we chose a brick house but instead it siding. I wanted to spend money to get my home perfect, I told them money wasn't an issue, show me options - that was not done and now I'm paying significantly more after the fact ... More

Dave with warranty department is unresponsive and lacks organization and communications skills. Not sure how or why he allowed to work in this field.

We had very good communication with Maria, Todd and Kay that really helped address all issues during this process. They listened and took care of our concerns. I was very pleased with the way it all turned out