Pulte Homes Reviews

For me who loves to cook, the horsepower of the range hood is not enough.，Although the workers worked very hard, some corners could still be done better.

We've had 2 custom homes built in the past and Pulte provides a much closer "custom" experience than any other corporate builder we considered. We love the development (Anthem at Merrill Ranch) and the amenities are better than we had hoped for.

There are lots of things that are great with Pulte. But few bad things will certainly eclipse all good things, especially when you're paying the money and expect good quality. I could write an essay of my experience but in short, it was not bad, not good.. by my home is beautiful.

We had a good experience buying the home. However this could have been better. Pulte did not give much choice for upgrades,almost everything is standard. For example carpet is standard for bedrooms. We would have liked vinyl/ wooden flooring in bedrooms. Communication of the closing date was not very efficient. Selection of external bricks/ stone is very limited. External design/ architecture of the homes are outdated ,could be more aesthetic & appealing.Landscapping is mediocre.

Sales person is mostly hands off and response is sporadic. He did show any accountability and importance of customers. Often his responses mostly short and not friendly. Mortgage: Both the rate lock person and the underwriter are completely worse. Their responses are very bad and often miss-aligned. They don't follow up on the documents' status and updates. Maintenance is a person has just started contacting, and his response is not good. He is

We love our home, but the experience we went through was not pleasant at all. We came to a house to a non working dishwasher, a hole in the outside roof, the grass had foot prints that made the surface uneven.

It was awesome and great service..

As a first time buyer we are happy with the service and experience so far.

While I will admit there were some that were very helpful including Taylor, Donna, and Gary, the remainder of the experience was very much a struggle and continues to be a struggle after moving in two months later. There was a struggle with the finance and surprises sprung on us the last few days before closing that increased our mortgage by a little over 200 dollars a month to which we had expressed what our budget was. Prior to closing some things were fixed as soon as we pointed them out, after closing, even with the warranty, some things still are not fixed after calls and emails. A person came by; however, I was working. We scheduled a time to return; however, they came at a different time. They called and left a message later and i sent an email and text message back to no avail. I know have another issue that has emerged and am going to contact them; however, not in the greatest of hopes of a timeline of when it will be addressed. ... More

Didn't seem like Pulte took any of our concerns to heart and until 2 days before closing definitely never showed an ounce of urgency to rectify problems we brought to their attention MULTIPLE TIMES. Maybe that's normal for new build homes, we've not done it before and based on this experience we won't again.

Our construction manager was great to work with as well as our sales person

Susan was amazing to work with in the model home she was my favorite!

After living the the same house for 56 years, this was my first experience buying a new house. Amy and Dylan made the experience easy and they were responsive to all questions no matter how inane as was everyone working for Pulte. Definitely a 10/10 experience.

Great experience from start to finish

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Have great experience with Angela and Jeff . Their willingness to help and quality of person is outstanding.

Positive experience! Would recommend PULTE !

The upgrade options are very expensive compared to other builders. The default items installed are very cheap in quality. Overall not satisfied.

I truly had a great time working with Pulte. From the initial walk in conversation with the sales team and with the follow-up conversations I was highly impressed and Pulte defined the term " Excellent ". I would highly recommend Pulte and if I could I would buy another home from Pulte!!!! I truly had a great experience with Pulte and all of their staff members!!!!!

Building process went very smooth. Would have been a better process if the sales associate was a little more knowledged on their homes.

Quality is OK, some of their contractors had quality issues, as in porch patio cracks. when I went to cook in the oven on the new Whirlpool appliance, it would not shut off. Called Whirlpool, and it just got fixed a week ago, I would have thought it would have been operated, and time set, etc. It had a bad touchpad and control module. I did not contact Pulte.

The process and treatment from personal is awesome. Great example of Pulte pride and practice. A few finishing problems have notched my rating down a bit but otherwise Pulte’s reputation is still great with me.

Overall, we are happy we bought our home from Pulte. They generally make the home buying process easy. We had some challenges with delays. Our home was delayed about 4 months due to issues Pulte had with contractors. Unfortunately, this is common in the trades and it is something to expect. There are some minor things about the house that we had to have fixed such as a leaky shower, broken doorbell. But overall, the build-quality is great. Buying a home is a stressful process. While it will never be perfect, Pulte made it much easier.

Very nice buildings and surroundings.

Pulte's communication throughout the buying and building process was exceptional. We always knew the latest status and provided with opportunities to visit a representative in person to view the progress. While the home was of reasonable quality, the details in the workmanship was not great. It seemed the finishing touches were done in haste and we had to make several service requests to fix or refinish. The responses to the service requests were super quick.