Pulte Homes Reviews

The quality is not good as I thought

Everybody I met that works for Pulte has been enjoyable to work with, Jolynn, Michael, Tashae

Issues upon issues upon issues is what I've had with you guys.

Horrible experience so far. These folk are the worse. Nothing is getting done in a timely fashion and nobody responds until you act a fool

Everyone I worked with was nice and helpful for the most part. The craftsmanship is sub par. The cabinets and counters are well done. Painting job was sloppy and I removed paint splatter from many places on my new flooring. I have found several cracks and chips in things that I’ve submitted requests for but still am waiting to hear back about a plan of action. I can appreciate the speed at which the home was built but it was definitely at the cost of quality attention to detail

Good home. Construction team supportive and helpful. Limited options to personalize the build. PGP title company is pathetic. Shame on Pulte for trying to grab margin through their “affiliate”.

We moved recently to a new home built by Pulte. The house is fully functional, but Pulte could have done a much better job on details...there are too many scratches on the walls and doors, some unfinished parts etc. We tried to be very careful at the final inspection and we still missed many small details. Not enough towel supports in bathrooms, cheap faucets and shower...for the money we paid, we would have expected a better quality of work but when you build 20 houses in the same community and the same time, of course we are not paying attention to the details that are very important for customers. ... More

The buying experience was easy and Molly and Nathan were great to work with.

We moved from the Shenandoah mountains to Richmond Hill, Ga. We miss the mountainous skyline, but we’re really enjoying our animal life congregating in the lagoon view right out the back door. Any issue we’ve had has been immediately addressed by the team that supported us through the whole building process.

Donato was excellent. He made sure everything was right and the way it should be. He actually took care of some details himself. He checked in with us on multiple occasions to see if everything was done. We felt like he went above and beyond.

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

Walk through with John, his follow up and communication, ty!

Trying to resolve with various parties and am having trouble finding resolution. From beginning to end it’s been a challenge to get answers on what it was I would be buying, pricing, mortgage and build quality issues.

We've had many issues throughout our buying and build journey, happy to discuss more in detail in the phone. Our sales associate and design center consultants did chose some options for us (like our elevation) without telling us and did not explain options available to us, other times they gave just wrong information. They were not forthcoming about pricing. Key steps in the build process were missed, like walking us through an electrical plan. We learned a great deal about what to police for our next build and for now are spending a great deal of time and money correcting things that we could have chosen to have done during the build had we been properly informed- ie we thought we chose a brick house but instead it siding. I wanted to spend money to get my home perfect, I told them money wasn't an issue, show me options - that was not done and now I'm paying significantly more after the fact ... More

Dave with warranty department is unresponsive and lacks organization and communications skills. Not sure how or why he allowed to work in this field.

We had very good communication with Maria, Todd and Kay that really helped address all issues during this process. They listened and took care of our concerns. I was very pleased with the way it all turned out

The home buying and the financing experience were good and relatively easy considering that we were buying from out of state . However it failed to deliver in terms of quality of workmanship including hardwood floors , cabinets and general finishing . The biggest issue for us is that even though home was advertised as 2 car garage- it doesnot fit our standard size suvs which is an ongoing concern for us . Also the resolution of the issues with workmanship is not to our satisfaction even though it is advertised as having one year home warranty.

Was easy process, however we are having trouble getting the contractor come back out to fix issues that we saw on our walk down. House was not clean and found sun flower seeds in the carpet. Workmanship is not the best. Easy communication when we were buying the house.

Disappointed with the mortgage process and the customer service after move in. Home was delivered fully built on time and sales personnel are excellent.

We opted to build a home with Pulte given the limited inventory of available homes on the market. Our friends who built with Pulte 8 years ago warned us not to and we should have listened. The sales and design center process were great. Once construction started is when we had issues. They just slap these homes together with no care. Countless quality issues that we called out during and at close. We were told that the punch list items would be addressed and 2 months later they are not even though we've sent several requests and messages. The issues we continue to find after close are numerous. So fun to find out your heat doesn't work on the first cold day since you moved in. Building a new home sounded like a great idea, but honestly I would not recommend building with Pulte. ... More

Cameron and his team have been on top of things during and after our closing. He would catch and repair any overlooked flaws after construction. His professionalism really gave us a peace of mind during the process.

Camille and I had a fantastic experience with Tim our construction manager. As with any project there will be some issues that could be overlooked. From beginning to the end and then some. Tim made sure that everything was completed to satisfaction. He made our build like it was his own. Updates was always communicated on a weekly bases. Thank you Tim in all you do. I believe if it wasn’t for the construction managers, Pulte would not be where they are at in the industry of building homes. The experience I had with sales to the warranty administration have been great and look forward to complete further surveys in the future ... More

Our experience with Pulte Homes, from the initial purchase to the final move-in, was mostly positive. The home itself has met and even exceeded our expectations in terms of quality and value. Pulte’s attention to detail in construction and design really shines through, and we’re thrilled with how everything turned out once we settled in. The floor plans are thoughtfully laid out, and the materials used in the build are of good quality.

My overall buying experience was great. Brigitte from the Sales Office was very helpful and responsive. Bobby the Construction Manager was also great and helpful. However, the Mortgage team was not as pleasant in dealing with, particularly the loan processor. I was reminded about the need to show a lease agreement for my other property two days before closing, which created a lot of stress to find a renter on short notice. It was not clear how the 20k incentive was applied. Plus, the loan estimate from Pulte Mortgage looked very different from the loan estimate from PGP Title, which created a bit of confusion as what was covered by the 20k or if indeed I got a 20k credit at all from Pulte. ... More

scratched windows holes in walls missed paint Really Really bad drywall.