Pulte Homes Reviews

The sales team has been great and the engineers and technicians have done a great work describing everything and helping me settle in. It is still too new to know how well things are but, overall, things seem solid. Certainly, the great service also comes with a relatively high price.

I made decision to buy this house even no time to visite till finished . But I think I made the a good decision.

Jelena is very nice. She is very helpful and has helped me a lot.

My home buying experience was both exciting and smooth. From the initial search to moving in, the process was well-managed. The quality of my new home is okay but my expectation was higher, hearing from many people about Pulte Homes. The Construction manager Josh was very professional and responsive, consistently delivered the promises. Overall, it is good experience, I'm happy with my new home and encourage future buyers to trust their instincts.

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.

Home quality is good but selling process can improve.

Craftsmanship is acceptable. The tiles look good. The doors and the cabinets are rough. Misalignment and loosen handles are common. The construction manager is awful after closing. He committed to touch up some of the issues while it was extremely difficult to reach out to him. The issues of water pressure, faucets, and a drawer rail are remained to be unsolved.

Had a great experience with Jenee and Kyle. They are extremely supportive to our needs. As with any construction project there are too many uncontrollables and Kyle has meticulously managed them for us.

Everything was great. People were nice and knowledgeable.

All questions were answered and addressed especially the final walk-through of the home. Loved the experience. Thank you!

Any concerns or issues we ran into were the promptly addressed before and after move in. Every communicated well and kept us informed.

From the sales experience, to working with the construction manager and now the customer care manager, all have been very responsive and great to work with.

Everyone from the mortgage people to the constructions workers are all very helpful and knowledgeable Easy experience which certainly keeps the stress level down when purchasing a new home. Would recommend to others. .

I have been a realtor for 20 years and has been buying home As an investor with different builders. Building a new home in Buda using Pulte Homes was the best experience. From the time that I signed the contract, my rep Kayla and the construction supervisor, Brandon consistently provided the updates weekly on construction progress. All my questions and requests have always been answered on the timely manner. I would definitely recommend Pulte Homes to anyone that I know!

Construction Manager Scott was very knowledgeable and helpful. He went through every step of the house with me personally to make sure I understood every aspect of the home. Any questions at all were easily answered and very thorough. It is obvious that he is extremely knowledgeable in his area and been doing this for a while. That put my mind at ease and helped me to understand the quality that I was purchasing.

Brandon, Ed and George were all great to work with.

I recently purchased a new home from Pulte Homes, and unfortunately, my experience has been far from satisfactory. The quality of the home has been compromised significantly, and numerous issues have arisen. First and foremost, the purchase process was extremely stressful. Whenever Pulte Homes sent a document that required my signature, they marked it as extremely urgent and pressured me to sign it on the same day. They did not provide me with enough time to review the documents thoroughly and warned me that I would have to pay extra fees if I delayed. This high-pressure tactic left me feeling rushed and uneasy. Upon moving in, I noticed several quality issues. The garage floor is already chipping off, and sand comes off while walking on it. This is a serious concern, and I am worried about the overall construction quality. Additionally, the window frames have very little space, making it difficult to install window blinds properly. The carpet provided is of very low quality, which is disappointing given the investment made. Furthermore, the backyard & front yard has many potholes, and the sod was unevenly placed, leaving many patches and an unsightly appearance. Pulte Homes collected HOA fees for the rest of the year, but they did not select a vendor for lawn care for more than two months. As a result, no lawn maintenance was done for almost three months, yet HOA fees were collected for those months. To make matters worse, I discovered today that Pulte has provided wrong zip code in the closing documents. Now, I will have to connect with the law firm to get it corrected. Not sure how big is this change and how much hassle I must go through. In summary, my experience with Pulte Homes has been quite disappointing due to the compromised quality and the multitude of issues. I would caution potential buyers to thoroughly review all documents and inspect the property meticulously before finalizing their purchase. ... More

I’ve had a disappointing experience with Pulte. They make big promises during the contract phase but fail to deliver. There are numerous issues in my new house that I did not expect to see in brand-new construction. My construction manager was unresponsive and seemed indifferent, neglecting to check the quality of materials or the dimensions of rooms, cabinets, and windows as the house was being built. The salesperson was more focused on pushing the closing without addressing the issues we discussed during the final walk-through. Additionally, they planted seeds, trees, and shrubs in the yard 2-3 months before completion but never watered them. By the time of closing, everything was on the verge of dying. My kitchen sink was already scratched before the house was handed over. It appears that Pulte is more focused on starting new projects than ensuring the quality of homes currently under construction. I would not recommend Pulte to anyone, and I won’t consider them for my next home search. Extremely disappointing. ... More

OK house in the end but not a great expirence

Construction Supervisor Matt was always responsive to email and phone questions. Kept us up to date regularly. His walkthrough was thorough and educational. He gets our top recommendation.

Overall it was really a great experience. Tim was very great to work with. He always addressed my concerns and went above and beyond to do so.

All Staff at sales are excellent. Very helpful. Especially Jill was my sales co-ordinator. She was amazing

Overall after a sluggish start issues are being resolved and addressed.

We are very pleased with our home and the team that worked on it. One area we wish Pulte would have improved was the cracks/ seams that are visible on most of the cabinet doors in the kitchen. Some cracks are large others you can’t see and this variation makes the cabinets look poor quality. We spoke to our construction manager multiple times and it was always “there’s nothing we can do” so it just feels like we were provided cheap cabinet doors.

We knew going in that the area we desired had higher housing costs, so the value is skewed. When adjusting for this, the value is there! From the first day, the folks from Pulte Port West were great. They expeditiously addressed any and all questions. From sales to the exterior build to the interior work and finishing, Tom, Rob, and Kayla were outstanding! We did have a few issues, but as noted, they were addressed to our satisfaction. We cannot of course speak for others, but with the cost of homes everywhere and the potential need for renovations at a high cost, building new became the primary avenue for us. Pulte, in our opinion, delivered! ... More