Pulte Homes Reviews

Sales person is mostly hands off and response is sporadic. He did show any accountability and importance of customers. Often his responses mostly short and not friendly. Mortgage: Both the rate lock person and the underwriter are completely worse. Their responses are very bad and often miss-aligned. They don't follow up on the documents' status and updates. Maintenance is a person has just started contacting, and his response is not good. He is

We love our home, but the experience we went through was not pleasant at all. We came to a house to a non working dishwasher, a hole in the outside roof, the grass had foot prints that made the surface uneven.

It was awesome and great service..

As a first time buyer we are happy with the service and experience so far.

While I will admit there were some that were very helpful including Taylor, Donna, and Gary, the remainder of the experience was very much a struggle and continues to be a struggle after moving in two months later. There was a struggle with the finance and surprises sprung on us the last few days before closing that increased our mortgage by a little over 200 dollars a month to which we had expressed what our budget was. Prior to closing some things were fixed as soon as we pointed them out, after closing, even with the warranty, some things still are not fixed after calls and emails. A person came by; however, I was working. We scheduled a time to return; however, they came at a different time. They called and left a message later and i sent an email and text message back to no avail. I know have another issue that has emerged and am going to contact them; however, not in the greatest of hopes of a timeline of when it will be addressed. ... More

Didn't seem like Pulte took any of our concerns to heart and until 2 days before closing definitely never showed an ounce of urgency to rectify problems we brought to their attention MULTIPLE TIMES. Maybe that's normal for new build homes, we've not done it before and based on this experience we won't again.

Our construction manager was great to work with as well as our sales person

Susan was amazing to work with in the model home she was my favorite!

After living the the same house for 56 years, this was my first experience buying a new house. Amy and Dylan made the experience easy and they were responsive to all questions no matter how inane as was everyone working for Pulte. Definitely a 10/10 experience.

Great experience from start to finish

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Have great experience with Angela and Jeff . Their willingness to help and quality of person is outstanding.

Positive experience! Would recommend PULTE !

The upgrade options are very expensive compared to other builders. The default items installed are very cheap in quality. Overall not satisfied.

I truly had a great time working with Pulte. From the initial walk in conversation with the sales team and with the follow-up conversations I was highly impressed and Pulte defined the term " Excellent ". I would highly recommend Pulte and if I could I would buy another home from Pulte!!!! I truly had a great experience with Pulte and all of their staff members!!!!!

Building process went very smooth. Would have been a better process if the sales associate was a little more knowledged on their homes.

Quality is OK, some of their contractors had quality issues, as in porch patio cracks. when I went to cook in the oven on the new Whirlpool appliance, it would not shut off. Called Whirlpool, and it just got fixed a week ago, I would have thought it would have been operated, and time set, etc. It had a bad touchpad and control module. I did not contact Pulte.

The process and treatment from personal is awesome. Great example of Pulte pride and practice. A few finishing problems have notched my rating down a bit but otherwise Pulte’s reputation is still great with me.

Overall, we are happy we bought our home from Pulte. They generally make the home buying process easy. We had some challenges with delays. Our home was delayed about 4 months due to issues Pulte had with contractors. Unfortunately, this is common in the trades and it is something to expect. There are some minor things about the house that we had to have fixed such as a leaky shower, broken doorbell. But overall, the build-quality is great. Buying a home is a stressful process. While it will never be perfect, Pulte made it much easier.

Very nice buildings and surroundings.

Pulte's communication throughout the buying and building process was exceptional. We always knew the latest status and provided with opportunities to visit a representative in person to view the progress. While the home was of reasonable quality, the details in the workmanship was not great. It seemed the finishing touches were done in haste and we had to make several service requests to fix or refinish. The responses to the service requests were super quick.

The Estates at La Cuentista come highly recommended! From the super convenient and highly commutable location to the quality of the build and our amazing construction manager, Eric... We cannot say enough great things! As with any new Pulte build, you can customize from the ground up or you can fall upon a great deal with a move in ready spec-home. No matter which way you go, you will be amazed by the thought and workmanship put into the build. All Pulte homes in our community come with an open, spacious floor plan and living area to accommodate any size family as well as a great space for entertaining. Pulte uses quality materials and contractors as high end finishes and offers a superior warranty. I was skeptical about getting warranty work done after our close date but I am amazed with the simplicity and commitment they have in ensuring everything is perfect. Becky is our contact for warranty work and she is extremely prompt to respond to our concerns and always follows up to ensure open items are taken care of. Our kitchen has ample counter and cabinet space and the bathrooms are also nicely appointed with countless finish options. Two of my favorite standard features about are home are the high ceilings (total jaw-dropper) and the Taexx Pest Control lines. If you've never heard of Taexx but hate bugs inside the home, look it up and you will be impressed! And the topper of it all, La Cuentista is a gated community so it's super safe, quiet and impeccably clean! It is also close to a number of top rated public and private schools. Pulte Homes did a phenomenal job with this community! We absolutely love our new home and recommend you check out the models before you make a decision to purchase anywhere else in town! ... More

They build on time and delivered a quality home as promised and nice to work with Pulte

Our overall home buying experience was great. The build quality is great, we purchased a town home that was built as a model home, so it had been completed for a bout a year before we moved in. It was reassuring that home had sat through a year’s worth of Western Washington weather and did not have any issues. We had a 3rd party home inspector inspect the house and there were no major issues found. The site construction manager Jeff, was very helpful through out the entire process. He met with us for our pre closing inspection walk through and explained all of the features of the home and the attention to detail that went into every phase of the building process. Jeff was quick to answer all of our questions and continued to check in with us after we closed and moved in to make sure there were not any other issues that were discovered. Our house was 100% complete and move in ready on our closing date. ... More

Overall happy with our experience.