Pulte Homes Reviews

Wonderful experience from beginning to end

Several items were identified in the new home walk through. Pulte never directly addressed some of them and never made the requested repairs. Buckling Hardy board siding that was installed incorrectly was screwed down tighter, rather than repaired with the recommended gaps for expansion. The dead turf in the lawn was never replaced or fixed. After closing in and move in, we continued to request repairs they had agreed to make. Some were addressed, others never were. We have had to ask and make requests 3-5 times for repairs of some of the items like malfunctioning door locks, cracked and missing caulk and grout, etc. I would NOT buy another home from Pulte. If I had to, I would negotiate a hold-back on funding to be disbursed when agreed to repairs were completed. ... More

This has been one of the most frustrating, disappointing and exhausting experiences of my life. The so-called sales agent and mortgage team were painfully difficult to work with and provided no true assistance - rude, condescending and incompetent. The builder was nice and provided weekly updates, but the contractors were sloppy and the finished home was less than quality. I would not recommend Pulte to anyone ever. Completely regret my decision to buy a Pulte home.

My house has an unknown water leak in the floor that Pulte is struggling to find the source. Investigation continues but based on a number of other quality issues I would never recommend a Pulte home.

The purchase and design appointment went so smoothly. The building process was great! I was told that it would be a 6 to 9 month process and my home was done in 6 months! I would highly recommend Pulte Homes.

This is a great place built and financed by Pulte. It was the one-stop-shop. Everyone was terrific. I will never forget this wonderful treatment by Pulte. They know what they are doing. I would like to thank Mary, Vickie, Todd, and last but not least Joe. Thank you all for such excellent treatment.

We are not happy with how they respond to issues. We did not know trenches were going to be dug looks like the neighborhood is ready to go to war in some areas. Also they ran our HVAC though consecution and been over a month no response to anything, I am now going to have to get an attorney involved in the issue as they won't even get back to us. All 3 units need a pull and clean and one is not even working properly in the back. So all 4 units have issues. SO far a horrible experience as I thought we were just going to be a number for them. once the home is sold the charm goes away.

Needs improvement of there quality and work.

Great experience overall. Painters were a little sloppy, but doesn't change my 5 star rating

We love the house a lot

Happy that we chose a Pulte Home .

Was very pleased overall the entire process.

I have had an overall positive experience since moving into my home 6 weeks ago. Only one really negative issue has been the way the backsplash was installed as a piece of tile was not cut correctly and damaged an electical box when it was forced into position. That should never have happenned and it caused me grief when I attempted to install a dimmer switch but could not do so due to the damaged electrical box. I have sent in a request to have that item fixed. Most of the work to clean or repair items we have discovered have been handled with care and taken care of promptly. I was not thrilled with the fact that numerous issues we had with items were not corrected or just plain ignored before we closed on this home. I believe that can be improved for future buyers. We should not have to wait until we moved in to have noted issues fixed. If you get that in order you will recieve a 5 star rating instead of 3 stars. ... More

Steven was great to work with during the build process.

Pulte has a big problem in the Double Branch Community with the contractor living in unfinished homes, not to mention the using of the bathrooms in homes that are pending purchase. As, a buyer I stressed that the homes remained locked unless work was being done in them.

We've experienced numerous issues with our new home. These should have been found and fixed before we moved in if Pulte would have done quality control. Our front porch is permanently stained in multiple places by some form of an oil based liquid. Pulte refuses to replace our porch, they tried to power wash it out and that has only make it worse. It's going on two months now and they still have not resolved the problem. How would you like to spend half a million dollars on a home and the first thing everyone sees before they enter your home is your whole front porch completely stained. Now that certainly doesn't appear to be high quality or expert craftsmanship. Next we experienced our front bedroom flooding with sewage from the clean out drain. This was because first someone stuffed a 2 foot 2×4 and a wooden plug into the clean out. Unfortunately the plumber did not glue the cap screw sleeve and didn't secure the cap. Had the workmanship been even average we would still had had the backup do to the items in the clean out pipe but at least it wouldn't have flood into the room and ruin the padding and carpet. All of are windows can not be opened without extreme physical effort. We are still waiting on someone to come make the required adjustments. We have also had a significant amount of settlement under our back patio. Again we have been waiting for more than a month for someone to come and access and fix the issue. We fear there will be additional structural damage done if this doesn't get addressed soon. They have dropped a part of the roof frame from the next door house on our roof and damage our roof shingles, gutter, and tree we had just planted. ... More

Nate, my construction manager, was very professional and accommodating during the walk through and took care of all my requests promptly. The entire experience felt seamless thanks to him.

Very nice product, overall we are very pleased. Construction manager Jared was great to work with .

My overall experience with Pulte was amazing. The purchase process was great. Communication was great, everyone was professional and respectful

Great buying experience. Thanks Pulte

The whole team was amazing, start to finish, especially LaShay. She was exemplary and was one of the TOP REASONS we purchased the house. If it weren't for LaShay, I don't know that we would have purchased the house.

We bought our first home with Pulte. Everything went great right from the start. We couldn’t have a better experience. Everyone who was involved was very kind and professional. Thank you

The construction manager, particularly the assistant construction manager was awesome. He updated us weekly and was very responsive to any questions we had.

I had an amazing experience from start to finish. The Pulte team created an environment where stress was never an issue. Between mortgage, construction, title and insurance the whole process was a breeze. I’m looking forward to see what the future has in store!

The materials and chosen vendors are sub standard. My inspection report came with a concrete issue which the build manager refused to fix and just got a letter from the vendor which is no good. The dry wall and sound proofing is so horrible.