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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Home

  • Peterson J.
  • Verified HomeBuyer
  • August 03, 2024
  • Brownsburg, IN

Nice looking home in a good neighborhood I recommend others to buy their future home from Pulte everything look nice inside the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Appliance not good quality

  • Arpitaben P.
  • Verified HomeBuyer
  • August 03, 2024
  • Land O' Lakes, FL

We buy our home since 1st day we have issues with our drayer have fire issues and dishwasher issue and refrigerator. We r so tired to complain whirlpool and Pulti.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Didn't meet the quality expectations or what promised when contract is signed

  • srinivas M.
  • Verified HomeBuyer
  • August 03, 2024
  • Delaware, OH

I had a very positive impression going with pulte homes but as it came near to the completetion of house, the type and amount of quality issues we came across is just frustrating and aggravating. I don't know where to start in terms of quality but every single inch of the house has some faults and defects which as a home owner i need to look and identify and get it fixed which was supposed to be a builders responsibility. I don't even want to talk about the workmanship since it looked very immature on very basic parts of the construction. Painting, nailing, finishing the gaps, flooring, dry ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Not the best experience for a first time new home build

  • Amy S.
  • Verified HomeBuyer
  • August 03, 2024
  • Aurora, CO

The quality shown in the model homes was not what we received in our new home . From the hvac to cabinets that we paid extra for , to the electricity . Just overall would not recommend Pulte to anyone .

Pulte Homes responded:
Hi Amy, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Quality work well designed and quick service

  • Christopher L.
  • Verified HomeBuyer
  • August 03, 2024
  • Mentor, OH

Project manager stayed on top of all the sub contractors to keep close on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy with the final product

  • Nir L.
  • Verified HomeBuyer
  • August 03, 2024
  • LAS VEGAS, NV

very happy !! i bought with more 3 friends houses at one of the communities in las vegas we are all very happy with the product quality and have to say that PING the sales lady was amazing and gave us amazing experience, also john the construction manager was professional and help me with every detail in my new house , most to say i had a expirience with a different builder . pulte is much better then kb !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ricardo was great

  • Juan P.
  • Verified HomeBuyer
  • August 03, 2024
  • Saint Cloud, FL

No issues that weren’t solved. Ricardo helped with with everything as the CM.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Chatsworth, CA

Everything is of a very cheap quality. Customer service is slow and non responsive.

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Very Happy

  • David K.
  • Verified HomeBuyer
  • August 03, 2024
  • Columbia Station, OH

74 years old and the first house we had built from scratch. Pulte made the process very straight forward with minimal stress.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Premium Build, Far From Luxury, Poor Communicators

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Hendersonville, TN

Pulte offers some unique upgrades not available by builders like Lennar. There are some things that seem odd to not be able to upgrade. Interior doors are about as cheap as they come with no option to upgrade to a nice solid core door (we would pay). No option for interior wall insulation to dampen noise from room to room (we would pay). No option to upgrade the LVP flooring to a thicker plank (4.5mm was the only option - again, we would pay). We optioned for a ‘Media Room’ over the garage. A nice way to add space for family to come stay. There is a large walk-in closet AND a very large ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Glad we waited to work with these builders.

  • Kenna M.
  • Verified HomeBuyer
  • August 03, 2024
  • La Grange, KY

We are glad we waited to move and work with the builders.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Building quality

  • Mohammad W.
  • Verified HomeBuyer
  • August 03, 2024
  • Tucson, AZ

The building quality is not very good. We had issues from day one.

Pulte Homes responded:
Hi Mohammad, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Charles and Theresa

  • Charles H.
  • Verified HomeBuyer
  • August 03, 2024
  • Libertyville, IL

We had a great experience. Everyone was very professional. Lindsay gave us a tour of the model and helped us make the best decisions. Andrea is an awesome designer and helped us navigate through our various options. She could not have been better. Gemma helped us with closing documents. Tyler is the best. We really appreciated his help and guidance.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad overall

  • Kyle B.
  • Verified HomeBuyer
  • August 03, 2024
  • Green Cove Springs, FL

I was in the process of moving and had a deadline to move in. Found a ready to move in that worked. Was tied it would be ready inside my timeliness that I verified multiple times before signed the contract. I wasn't allowed to speak to the building manager until I signed the contract. The day after, he told me the date I was given was NEVER the date and was out a month. We were upset but still inside out time line. As things went forward, our home manager was fired and the new manager told us the move in date is delayed 2 weeks longer. This put us at our absolute latest we could move in. This ...

Pulte Homes responded:
Hi Kyle, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

Two Months In!

  • Anne B.
  • Verified HomeBuyer
  • August 03, 2024
  • North Reading, MA

I am unable to sit on my deck most nights because the stench from the septic system is overwhelming. It is disgusting and Pulte needs to fix it once and for all. Whatever temporary fixes they have tried are not working. It also makes it difficult to take a walk around the property. I find some of the workmanship to be below what I expected. From poor painting to floors that make cracking sounds in spots when I walk on them. I was told this building was well insulated. Well I hear almost everything my upstairs neighbor does. My oven wasn’t working when I moved in. It seems that Pulte has cut ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Beautiful home

  • Patricia M.
  • Verified HomeBuyer
  • August 03, 2024
  • Estero, FL

Very thorough and attention to detail. Great follow up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Positive experience

  • John C.
  • Verified HomeBuyer
  • August 03, 2024
  • Fort Lauderdale, FL

Sales and Construction reps are both good ppl and were very helpful and responsive.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Need a new architect

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Punta Gorda, FL

makes no sense teh master bath desing

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 5

Amazing Construction Manager

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Leander, TX

My wife and I had an amazing experience with our Pulte Home build. Our construction manager, Gilbert walked us through each step of the process and ensured that we had visibility into everything that was going on. Any mistakes that contractors made were quickly corrected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Owner

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • North Reading, MA

Very happy so far with my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lloyd the project supervisor was the best pulte employee

  • Michael G.
  • Verified HomeBuyer
  • August 03, 2024
  • GLENDALE, AZ

Construction quality as to standards is questionable. Cabinet install sucks!! Title processor (first one) was so nasty they had to chand agents. Communication. This is 2nd pulte home probably last

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Excellent Experience

  • David W.
  • Verified HomeBuyer
  • August 03, 2024
  • Clinton Township, MI

Pulte builds a solid, well laid out home with lots of add-on features to customize it to your needs and wants. Their homes are designed to be open and airy with lots of large windows for natural lighting.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Happy Homeowner

  • Britney B.
  • Verified HomeBuyer
  • August 03, 2024
  • Ellenton, FL

I love my new home and highly recommend Pulte Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales consultant and construction manger

  • Jennifer B.
  • Verified HomeBuyer
  • August 03, 2024
  • Buda, TX

Kayla and Alex made the experience so great. We are enjoying our home so far

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Recent buyer

  • Evangelos B.
  • Verified HomeBuyer
  • August 03, 2024
  • Mentor, OH

Overall very happy with speed and quality

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

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