Pulte Homes Reviews

The one complaint I have is the tile floors were NOT sealed. We didnt realize that until after we moved in. The build was good and the project manager is great to work with when needed. I am having a tough time with the floors so we decided to seal the floors ourselves, is what moving in all over again having to move all the furniture out and then back in once the sealer dried.

Finished product is liveable, but not what we expected for the price. Selections were VERY limited. Communication with the construction crew was limited and at times nonresponsive. Post-closing communication has been much better - seems like the builder is very anxious to deliver what was promised.

Entrance gate is repeatedly out of order, fence panels taken out by hurricane Debby still not replaced after 5 weeks, Ring doorbell does not work, roof tiles broken since 3 months before closing still not fixed. Many, many emails, texts and calls made but no response

We had the most wonderful experience with Javier! He answered all of questions and always went above and beyond. On the warranty side we have dealt with John who has always been wonderful to work with.

As far as quality and workmanship is fair, they take short cuts and the people they use hardly speak English and you are paying top dollar. This is my second Pulte home and this will be my last.As far as sales and the project managers we’re awesome, give them a raise.

We were very pleased with the communication during the home building process! Moving from PA to SC was daunting enough, and the Pulte team helped to ease our worries! From video walk through to texts, calls and emails….we felt very taken care of and apart of the whole process!! We love our new home!

The salesperson I worked with was dishonest on multiple occasions. While Pulte has a decent reputation, this individual lies and manipulates situations with no accountability. Then when concerns are escalated, you’re sent to a general sales manager who pretends to listen to your concerns, only to be dismissed, disrespected, and told “you can always find somewhere else to live.” As soon as I moved in and began talking to others in the community, they shared similar stories about how this same salesperson misled them on several occasions. If Pulte wants to maintain a solid reputation in the industry, they must take a stand against such behavior. My recommendation (especially for women) is to always have someone present during any conversation with the sales team and send an email recapping EVERY discussion and request a formal response acknowledging what is discussed and proposed. It is disheartening to have such unprofessional encounters with an all male Pulte team, that is so dismissive of customers of other genders and races. ... More

Quality of work is not good.

This is second house purchase from Pulte. Love the construction , trust and response for any questions. All process went well smoothly.

No quality , identifienv so many issues here and there.. sales and construction team behaving very rood.

Having the opportunuty to purchase a home can truely be exciting and sometimes daunting, Pulte has managed to make this an easier and more pleasant experience.

I relocated to Florida from New York. The Pulte Home is the Ideal Home for living in with Love and Peace of our family to reside in. We will introduce our friends and relatives with Pulte Home when they want to relocate to Weslyn Park. Michael

Everything went smoothly with my new homebuying experience with Pulte from sales, options selection, good quality construction, and good communication with construction manager.

Very professional experience throughout the entire process. Our construction manager was very responsive and attentive to our needs and all inquiries.

Myniesh in the Sales office was great! She deserves all the credit for my good experience. From day 1, she took the time a year and a half ago to talk to me when I was not ready to buy. I told her I was planning a move and although I wasn't ready yet, she encouraged me to come back when I was. I came back a year later, to put a deposit on the home but had some hurdles with selling my other home; I was contingent. Myneish was always there as a great support and she helped me so much with the process! The Pulte Loan process was great and they were very competent and efficient. They really know their job and they made it so seamless for me! Mauricio was great too when we did our walk thru! He had my home ready quickly and was so good at sharing the features of the home when I did my walk. The house itself is amazing and I am so lucky to have found Pulte Homes. I do feel like I got a great home for the price I paid. ... More

As a first time home owner I was confident the entire way and felt like everyone working on this project was easy to trust. They catered to all my questions and needs and were true professionals.

Worst experience I have ever had. Jason was horrible and blatantly lies on final walk-through items.

Disaster, nightmare with construction manager, so many unfinished jobs, , no response from him, left us hanging in there , oven and microwave cut out was wrong, wrong dimensions, has to pay so much money for installers , oven base was not build properly, chimney hood not aligned , toilets leaking , hoa is nightmare, wrong information provided at the time of purchase that we can build fence because we have dogs but now they denying us, they taking too long to approve the patio or driveway extension , can not park two cars because driveway not wide enough , if there was no appliances provided like other builders at least provided us with correct cut outs, lots of jobs construction manager promised to finish if we give him perfect score on his survey and go for closing those were not finished after closing , no response, he got the money for scoring high , we had to because we ask him to do certain things but nothing got done. It’s all about getting survey and money they want to look good and get the money for each survey that’s all , we spend so much money it’s over half a million dollars and got not a satisfactory service. ... More

When I signed my Purchase Agreement for my townhouse, I signed a document that stated Included Features and listed under Exterior it stated that I would receive a “Fully Sodded, Irrigated, Landscaped Yard.” Instead when they installed landscaping half of the front yard contained mulch with plants and the other half and the boulevard was filled in with rocks. When myself and the other neighbors reached out to Pulte regarding this issue, they said the document meant that they put the “hardscape” down so we didn’t have to sod when we closed. Additionally they said they were saving us money in HOA dues from plows tearing up the grass. I spoke to people who do plowing and the person installing our landscaping who all said the rock will cost us just as much to maintain as grass because the rock will be sprayed around the driveway and street when plowed and all of the rock and mulch will need to be filled each year at a cost to the HOA. So now we are left with a front yard full of rocks instead of grass which is an eyesore and a safety hazard to the kids and vehicles in the neighborhood. Additionally, we had an issue with a drain being clogged behind one of the buildings. It remained that way for several months and continued to get worse everytime it rained. It got to be several feet deep and about two buildings long. We notified Pulte repeatedly and they did nothing about it. Finally we involved the city and Pulte pumped “the pond” and cleared the mud out of the drain. We were also told originally that they were going to sod that area when we purchased our townhomes. While the drainage issues were occurring Pulte was telling us that they intended to leave the area as natural vegetation. Meaning it was going to just be a muddy, weedy, mosquito infested slew. When the city was contacted they confirmed that the original plans stated that the area was to be sodded. The work has yet to happen, so we will see. It also took a call to the city to get Pulte to repair an enormous pothole in the street that was causing people to turn into oncoming traffic when turning onto that street to avoid the pothole. The street maintenance is the responsibility of Pulte until construction is complete and it has been turned over to the city. I am enjoying my new townhouse so far on the inside. It has only had a few cosmetic issues and service has been very easy to work with. However, upper management outside of our neighborhood for sales and construction that we tried to find resolution with regarding our exterior issues were horrible and condescending to deal with. I have never seen a rock yard in the state of MN. I feel the look devalues my home,, is a safety issue, and will cost us more money in the long run than if they had just sodded the yard. Had I known they were going to mislead us the way they did, I would have gone with another builder/community. ... More

Pulte builds a quality home. If anything does go wrong they are responsive to fix the issue.

The buying process was smooth. The sales team went above and beyond to earn my business. Because of the nature of my job, I would arrive just before the closing hour and Jim would not complain but would answer all my questions and walk me through some homes being built to help me understand the floor plans, despite the freezing winter cold. Pulte mortgage was a good experience. Uploading documents was easy. I wish they have a means to monitor their interest rates to better inform home buyers the best time to lock-in their rates. Quality of the home is good. I would rate it as 4/5 because it can’t be perfect. Nothing major, just minor defects. Some were corrected quickly, but the response from Pulte warranty for defects noticed within first 30 days was at snail speed. ... More

Our sales agent Andrea was great and our construction foreman Mark is THE BEST however our closing was a nightmare. The Tittle Co. was clueless. Closing kept getting pushed back bc of inaccurate paperwork! There is very little support offered once homeowners move in. For instance, learning how to program community gate, garage ect. There isn’t a lot of support by HOA.

I had a great experience with purchasing my Pulte home! Any issues I had or if there was anything not to my liking during the building process my construction manager was great about getting them addressed. There was constant communication as my home was being built with weekly updates on the progress. I would buy another Pulte home in the future.

Our contract and buying experience with Erik was a pleasure. Erik made us feel valued as new home buyers and every step of the way was ready to handle and help us through any challenges or concerns we had. Billy was our construction manager, and we really feel like he went above and beyond to ensure we were built a quality house. We did experience things during the process that were outside of Billy’s control, but he was very quick to make those things right to the best of his ability. On a side note: the painting sub Pulte uses in Allen Ranch is horrible, and they need to find a new painting sub. The paint in our new house has workmanship issues and the painters make terrible messes including but not limited to runs down walls and trim work, paint on upgraded hood vent and 30k marble counters, paint on flooring and driveway pavers. Our construction manager literally had to babysit the painters every step of the way. ... More

Not great for the price point! You would be paying 500k or even above but wont get the quality befitting the money.