Pulte Homes Reviews

HOA representatives say one thing on the phone and another via email. Horrible customer service. Non responsive and very cold and they have no empathy for any issues that arise for a new home owner. If I knew what I was getting into I would have never purchased a property with Pulte.

Someone has been living in My model unit there was clothes in dryers and various other items. Dryer didn't work It to 2 months to get in directory and the package concierge

I found what I would call Pulte cheapness. Plastic toilet seats that don't have the slow close so that they slam down. Cupboards that don't have shelves so that they are just big useless holes unless I had sliding shelves installed. No over the mirror vanity lights. A bathroom with no sliding door for the tub/shower (I was snidly told to get a shower curtain). A bathroom with no medicine cabinet. No light in the pantry. Simple little things Pulte could have and should have done.

The prop was was good in overall but don’t. Triste them if they say that they’re going to take care of any situation that it’s not good and they take you till the signing day, after that they will leave you with the issue and never answer or take care!!!! We have a big issue with our Ac unit, they promised to take care after the signing day, we was making following to the situation since 3 weeks before to the closing day. They never repaired before and they promised take care of it after the closing and they didn’t and never answer again!. Extremely hard to communicate with them, well imposible because stil we’re trying to contact somebody to follow up and it’s not possible. ... More

We moved from Ca to Tx and this new home experience was superb! Pulte associates were very friendly and informative the entire time! The experience was painless and I would recommend a Pulte home for anyone! The Pulte team went above and beyond to ensure our new home was ready for our move in! Thanks

Jennifer and Ali made the entire experience from sales to closing a pleasure. I cannot say enough kind words about them. The house was on time and turned out fantastic.

I closed on my home even though there were issues pending. One month and a half later, I still have major issues regarding the landscaping. So if possible, do not close on the home if you have issues pending.

Quality of the material and build is way below expectation of a new quality home. If I can rate minus star I would’ve given a minor star. This doesn’t look like a half $1 million plus house this look like a below average amateur built the house. I will never recommend anyone to buy home in Pulte. One of the third-party vendor they have Guardian they are just ripping the customers off and their customer service is horrible. They installed my speakers and connections in a faulty way when they install my nest doorbell. They burned out the doorbell itself. It’s been a month. They still haven’t fixed it. I can keep going on and on and on, but the quality is just not acceptable ... More

Our experience was overall very good. For the most part, the team was great to work with. Our site manager Brayden was fantastic! Samantha, our salesperson was also amazing. Brook our warranty/customer care manager is THE BEST!!! Our biggest issue came from dealing with PULTE mortgage. Our experience with them was a D- at best. With them waiting until the final weeks and days leading up to closing to request additional documents and finally close the loan the day before closing, they added a ton of undo stress to the overall experience.

Walls are very delicate. My Kitchen Grantee joints already started gaps.

Attention to detail was poor. Landscape horrible.

Not responding to the issues after closing.

Overpriced ,quality is moderate .

This builder is amazing. And the construction and quality is pretty good

So far my experience with Pulte is very bad. I will never buy again from Pulte or recommend it to any of my friend, I had to select 1 star ratings because there is no option to select less than 1 star, Pulte doesn't really deserve even a single star. Some of the highlights: - Build quality is very poor. - Almost every door in the house has one or other problem. - Air outlets do not work properly to close or open. - Bathroom/outdoor outlets do not have GFCIs. - Floor Squeaking sound all around the home. - cabinet issues. - Paid for the Sod but got lots and lots or Crab grass, feels like I paid for the crab grass. - Drywall finishing is not good. - Power outlets not working. - Sump Pump lid not there. - nails are popping from carpet and hurting toes. - there is endless list of issues. - There is Pond in the back of my home and the fountain is not working ever since I singed contract in November 2023. There was no proper walk through before the closing. Pulte Mortgage literally made me cry for the loan. Loan agents do not even know how to process the loans. I closed my home more than 2 months back, but issues are still there, Pulte is taking forever to resolve the issues. I hope this review is also not just for the namesake. ... More

No response from the construction manager once moved in even after multiple follow ups

I bought the house recently and not happy because of the below reasons: 1. No provision for trash Bins in the Kitchen. No one communicated about this during signing of the purchase agreement. 2. Due to cost cutting, corner space in the kitchen wasted (they have simply blocked about 12 cubic ft storage space in kitchen). 3. No SOD in the front of the house which was committed during purchase meetings. 4. Partial SOD in the backyard, no proper grade work resulting water accumulation/breeding area for mosquitoes. 5. No play area for kids in community.

Not even willing to come out and take a look at the construction defect issues. Just Video call appointment and declined all of repairs request. All of my claims are industry standard and asked me to go to model home and take a look at it. Air conditioning rattling/vibration issue, the customer service supervisor said my neighbor have the same problem and asked me to start logging when it happens. This is not customer service! We sold a house to you so rest of them are “All your problems” We bought several properties from different builders but Pulte is the worst so far. None of builders customers service have this kind of attitude. Never ever buy any property from Pulte ... More

We had a great experience. I would certainly recommend Pulte to others. Raymond, our construction manager, was particularly great. He was attentive to detail, listened to our requests, and answered all of our questions.

Matt the Fowler worst construction manager

The buying and closing process was easy. The walk through is very important and you have to be aware of flaws, and have them fixed before moving in.

adopt to changing needs of customers

They answer your concern in a timely manner.

My builder Garrett made all the difference in my Pulte experience. When the sales team dropped the ball, he stepped in to make sure my house experience met my expectations. Even after moving into my house, Garrett made sure to answer my calls and make things right. He is still answering my calls to make sure my house is perfect. This is what buyers want from a builder. Someone they can trust, even after the closing date.

We have waited for the kitchen doors to be installed we have been waiting since 2 months now still waiting for the doors to be replaced money has been taken service has not been done. We are paying HOA for the property no swimming pool no club house is ready yet but monthly payments are taken by pulte what an ugly situation