Pulte Homes Reviews

When the stain of our woodwork did not match what was selected in the design studio, the construction project manager worked with us to remedy the situation. The warranty to remedy other construction issues is helpful as we continue to identify things that need addressed (door knob fell off closet door, drywall issues, etc.)

We felt the home buying process was very streamlined. We expected there to more stress involved in a new home construction but we were worrying over nothing. The help and support after closing is something we also appreciate. Overall it was a great experience for us.

Construction manager communication was awesome and prompt response. Expected more from the community and base on the price tag of the houses they can do better on the gardens and the entire community look. Big mistake not having a community pool and club house, high price tag houses that doesn’t reflect their value, looks like another regular group of houses

We had a wonderful experience working with our Pulte team. Our sales manager Terry was a wealth of knowledge about the home we were interested in. Once we were under contract our construction managers Sonny and Matt were phenomenal at keeping us informed about our build. We were over 700 miles away throughout the entire process and were fully confident in our team to complete our home efficiently and with great craftsmanship. They definitely did not disappoint!

One would not want to buy a new home only to see rain water coming in, uneven floors, cranky garage doors, trash provision missing, appliances not working, etc. Unfortunately, this has been our experience. Raising concerns have not helped either - our point of contact for construction (at the time of closure) verbally assured us these would be taken care of but after about 4 weeks simply came back to say he/she has taken care of all issues without doing anything. I believe one would be better off using their money for other options - my acquaintances who went for other communities close by have been sharing much better experience. ... More

Horrible experience buying this house. Mortgage and Insurance were absolutely horrible. I think the mortgage part is a complete scam. They took my 20% down payment and sold my mortgage before my first payment. Insurance is still sending me cancellation letter after issuing and canceling my I insurance before I even closed on my home.

Very easy buying experience with PULTE.

We spent A LOT of money on our Pulte home and we've had countless corrections and fixes that have had to be made from the flooring and walls to the A/C. The warranty department has been pretty responsive to issues post closing and has done a pretty good job there, but our construction manager did not. We had a TON of issues to resolve just prior to closing and several had to be postponed until after closing due to lack of responsiveness in taking care of them in time. Worst of all we were lied to about being able to build a vinyl privacy fence. When we showed that it was not disallowed in the HOA covenant, their response was to add it to the covenant rather than just allow us to build the fence we wanted and make the residents of our community happy. Now when the homeless or random people pass by (as myself and my neighbors have seen), there is nothing to block their view into our yard and house. ... More

Among 3 homes i have i will rate this as worst builder

Overall I think the turned out as expected with only a couple of minor issues which were easily and quickly corrected. There is one change I would suggest. I paid extra for the Energy Package Upgrade 2 which included insulation for the exterior garage walls as well as an insulated garage door. I wanted to have the garage ceiling insulated as well but was told this was not an option. Insulating the garage ceiling should be part of the package to properly insulate the garage. The insulation company is already here. Now if I want that done I have to find someone to do it and it will probably cost more than it would have to have it done during the construction process ... More

It’s been almost a month or more after I took the keys to my new house and I complained about the construction GARBAGE left behined my house & so far nothing been done . I should have NOT signed the Last Walk to my house knowing that they will not follow through on their word . The GARBGE Still there till now ..

Many changes in personnel made the process more difficult. Not all work completed by closing; some items still pending. Employees maintained polite attitudes.

The Pulte team is professional, friendly, and responsive!

One of the employees was very responsive and helpful. The other not so mch

Great home overall and the process was easy.

We closed on a Pulte home in June of '24 and most of the home needed a greater attention to detail than what the home received. over two-thirds of the floor tile has too much grout, not enough grout, not leveled, damaged or has sharp corners. After the Warranty Manager confirmed the condition of tile three weeks, we have yet to be contacted about the status of our claim. Lots of damage and lingering stain to most of our floor trim boards throughout the home. It seems that the only issues that Pulte addresses are issues that they deem appropraite. The screen enclosure which encloses our pool was installed by Coast to Coast pools and they left two large gaps between the pavers and the screen. At least 10% of the Travertine pavers are not level. ... More

Great Location and homes In Trescott. Community and neighbors have been great!

We like how they draw the room and space but their own loan company no good. The member working so lazy and in professional. Don’t really helping and blaming. We had recorded everything they said while they working. When we closing, construction manager promised to fix stuff, but they take so long and the end they didn’t finished. So make sure you don’t closed until they fix all stuff first l. We didn’t get all fixed even we moved in more than 2 months already. They hiring careless people to build the home. They need to fix a lot small stuff.

All departments did a good job and we are happy with the final outcome.

Pulte is the worst decision I have ever made. They do not have proper leadership and management and all the house they built is of poor quality. The construction managers do not have knowledge on building quality house. We bought a home with Pulte and had lot of emergency issues with the house and the service team is a bogus that is not strong enough to support the customers. Our house is having a water leak and it is 5th day yet no one to help. Made enough calls and emails and tiered . So as a home owner I can say never ever but a Pulte product and they are not what they say. And they are not “TRUSTWORTHY “ ... More

The Sales Person was there for me the entire time and answered all my questions. The Construction Manager fulfilled all my requests and made sure things were accomplished as they should be.

We are loving our new home. Thought the transition would be difficult, but we are home!

When compared to other homes of same price, pulte is quality is far better.

Our sales rep Cindy for Pulte was amazing from the start, no issues with her. But Pulte, like other major home builders, build so fast, they don't have the man power to "police" the trades they use or the project manager doesn't do his job and misses things while the home is being built. If you are able to visit your home while its being built, i highly suggest you do. While we do like the home, there are things that should have been fixed prior to closing. The warranty dept and construction manager have been great getting the issues fixed. They are in the process of getting things fixed now, but it should have been done already. I would suggest when it comes to certain design choices, like flooring, if you can do it after you close on your home, do it, because the lvp flooring we picked we thought was a decent grade level and its not. Would have been easier for us to save the money and get what's included and do it after the fact. Every major home builder has pros and cons, but for the most part we love the home. ... More

Experience at first was a good but a lot of the selling point during our walkthrough was not true after house was built.