Pulte Homes Reviews

Couldn't believe contractor-grade materials used based my home price point. Hood vent partially installed; told it would be finished or removed after closing. Six weeks later, and multiple requests made to construction manager, no action has still been taken. Surprised at the misinformation given to me to use all of Pulte services. For example, their homeowners insurance quote emailed to me sounded good on the surface, but upon further examination, realized the quote was for only about 2/3s the value of the home being purchased. Not sure at what point I would have been told the cost based on the actual home value. ... More

We purchased a Daylen overlooking the lake. It’s a great little house at a great little price. The build was incredibly fast - Feb to June - and everyone was caught by surprise. Finishes are nice, but corners were cut to get to the price point. No gutters, bathroom towel bars, missing kitchen cabinet, no screen on back slider. Should have been given the option to upgrade. But all good. Follow up issues are dealt with very quickly and Stephen St. Armand is great.

We bought the house while still living in a different state. Pulte did a nice job of communicating with us and bridging the gap between us. We had a third-party inspection done and Pulte quickly addressed any issues we had. It was a very positive experience for us.

Pulte Homes should provide high-quality wood for the backyard fence, as the current wood used is very low and cheap in quality. Additionally, pre-plumbing requests should be addressed before construction begins, as it will be difficult to set up an outdoor kitchen later on. It is also important to include a cloth rack or shoe rack in the owner's suite closet during construction. Furthermore, there have been air cracks appearing in the bricks within one month after closing

Overall great experience from Ed, our sales rep (as well as July in Aurora who didn't get the sale but helped direct us to the right home and neighborhood), Jeremy, our construction manager, Allyson at the design center and others.. Everything was finished on time (actually a few days early to meet closing on our new home) and work was as expected.

We had a couple of items to be addressed, they were addressed in a very timely manner and with great effort, professionalism and care for our needs!

A serious builder that you can trust; has a good overall homebuying experience, good quality of workmanship & materials, and value for the price paid; good responsiveness to issues.

I can go on and on about the horrible experience from the process of applying to the quality of the home. Worst builder ever. I honestly should have bought a highland home.

Good good good good good

We had a great experience with our sales rep Mandi. She is phenomenal! We also really liked and trusted our construction manager. However, there were a bunch of items right before we closed that still are not completed after 6 weeks of being in the home. It's quite frustrating that everything has to be handled via email when the construction manager or customer service rep could easily stop by our home and help address the concerns.

There is a long list of issues, including faulty Procom Ethernet cables, large divots in the lawn that make it unsafe for play, water leakage in the basement and sunroom, and missing items from documented change orders, among other concerns.

Responsiveness is terrific, professionalism. Great workmanship

We have built seven homes in seven states therefore I feel Qualified to comment. You should know Pulte design centers do not offer the same options in all parts of the country and some of the options may seem a little pricey but if you go in with a budget and an open mind Allyson will meet expectations. We used and would recommend Pulte title services and Judy who will keep you informed every step of the way. All builders have minor issues. Pulte service and follow up addresses issues in a seamless process and my requests have been handled to my satisfaction by Dawn and Kayla. Pulte is unique among builders in that as part of the warranty they will perform an 11 month follow up from move in to insure complete satisfaction. Based on previous building experiences, I must give the Pulte Cleveland Region very high marks due to the quality of building materials and dedicated employees who seek to meet or exceed my expectations. ... More

Pulte wants every customer to have a great experience in the purchase of a brand new home. They go over and beyond for the customer

We have been pleased with our Plute home love the layout of the home and all the extra room for serving and storage. All the staff has been very friendly and helpful. Megan made sure we had all the information we needed and also went over and above with extra items we needed in our new home. When we had an issue with our garage door the repair man came and made it right again. Tim in sales has always been there to answer questions and lead us in the right direction for our need. Love the neighborhood so well laid out with multiple entrances for easy flow. The pool area is wonderful so pretty and spacious. ... More

Matt was also helpful in showing the home and answering my many questions. He also has gone out of his way to assure that I am happy with my home purchase. I always have questions, and he never responds like I'm bothering him.

I had a great experience with Pulte Homes! From the sale with Madison to the final finishes with Nick..they were extremely responsive and helpful, especially with being an out of state during the build.

The despicable, shameless misrepresentation regarding the rooftop view, among many other issues, ensures that I will sell this town house as soon as possible and let all my family and friends know how terrible this experience was for me.

Cheap sub contractors and not paid attention to small details. Have a 16 open tickets regarding all the issues.

Lanai floor easily got flooded during heavy rain, I asked to elevate the flooring to avoid the flood but didn’t granted it. Paint spill all over the floor and wall and few scratches on the floor. Floor tiles sealant easily got removed and cracked. Bad cut tiles at the shower room. Glass Sliding door not fit, some door not fit as well. Malfunctioning appliance and broken faucet and asked for assistance but until now no fixing it.

Process went well, easy to work with. Pulte mortgage is no where near the most competitive but they will counter with competitors offers, so be sure to shop around. Design center options are limited but home is very nice. No issues

Overall we are satisfied with our home but after living in it for a couple of months, we noticed some flaws with the finishes. Specifically, the paint on the doors and trim was not done completely and there are several nailheads sticking up that were just painted over when they should have been nailset and filled before painting. We have pointed this out to Pulte Customer Care representative Amy. So far they have not sent subs in to correct this. Also, there was a hail storm that happened before we closed that damaged our neighbor’s roofs . We asked Pulte to come out and inspect our roof to see if we also sustained any damage but so far no one has come by to do the inspection. ... More

The location for Veranda Gardens is amazing. Very close to Palm City, and located in a more secluded area of Port Saint Lucie. For the price, the home values are great. Overall, was satisfied with the end product and the model that we went with.

Timely, efficient build went without any problems. Would recommend Pulte

Can't say enough about Brian and the front office. Open door policy. For the most part my house is my dream house! Neighbors are are welcoming and friendly. A few problems but I have confidence it will be resolved.