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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Worst experience ever
- Kimberly W.
- Verified HomeBuyer
- June 07, 2024
- Punta Gorda, FL
I can’t even begin to waist anymore energy on Pulte, worst experience ever. Don’t even consider using Pulte. I am so disappointed in everything especially looking back at all the red flags. I’m embarrassed.
Pulte Homes responded:
Hi Kimberly, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Buyer lessons
- Dione B.
- Verified HomeBuyer
- June 06, 2024
- Dripping Springs, TX
I was expecting a better quality and upgrades for the price. What happens in sales center does not always translate to the design center. I love my house but process was rough. Contractor Justinwas easy to work with.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Spring Lake overall we are satisfied
- Michael M.
- Verified HomeBuyer
- June 06, 2024
- Glen Mills, PA
Overall experience was good. Have issues with vendors Pulte partners/subcontracts with. Guardian services is poor at best.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Cautiously Optimistic
- Richard B.
- Verified HomeBuyer
- June 06, 2024
- North Reading, MA
While we are mostly happy with our purchase, there are a couple of things that prevent us from giving a glowing review. The plumbing fixtures that were used seem to be low end items. While we expect that there will be some issues with new construction, Pulte's customer service team has been unable to respond quickly or give us a time frame for their team to address the issues.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 1
Good
- Anonymous
- Verified HomeBuyer
- June 05, 2024
- Louisville, KY
Paint job and flooring could have been done better. I think other sub contractors could have done a better job on a few things like cleaning up before installing stuff and completely finishing things off, minor things which an individual would not notice during the final walk but would notice once they start living in. Overall the final finishes were something we weren't fully satisfied, definitely room to improve
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
A great starter home
- Anonymous
- Verified HomeBuyer
- June 04, 2024
- Fort Lauderdale, FL
Builder for the home was outstanding in the quality and dedication they showed to making this home excellent. Loan process can be cumbersome. Staff is polite and will work with you through issues.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 3
Good overall experience, but room for improvement
- Gary R.
- Verified HomeBuyer
- June 04, 2024
- Montverde, FL
Pros: Construction Manager was excellent; resolved issues in a timely manner. In general, the home was well-built, Cabinets & flooring were well done. Cons: The sod was poorly installed - very uneven, virtually no top soil. Some of the finishing work was shoddy, e.g., caulking, painting were disappointing. Toilet quality poor. Master bath mirror has scratches.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Great home
- Lolene T.
- Verified HomeBuyer
- June 03, 2024
- Aurora, CO
Home is wonderful so far. Pulte is very thorough in orientation and review of home. They have a. Complex title process and the closing day took 2 hours- because we messed up a page on one of the signatures and dated a couple places backwards. I would recommend either putting date in so that is not required on 40 or 50 signature spots. Maybe just have the couple pages that require notary signature to have date hand done. The other option is to allow initials to verify a change- this is done often with multiple signature documents.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Wonderfull house
- Anonymous
- Verified HomeBuyer
- June 03, 2024
- Orlando, FL
Excellent experience, best professionals ! I really recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Pulte Home
- Deborah G.
- Verified HomeBuyer
- June 03, 2024
- Rockwall, TX
Chip is wonderful to work with! He always responds quickly and addresses any issues immediately.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent Experience
- Laura F.
- Verified HomeBuyer
- June 03, 2024
- Apopka, FL
I appreciate all the individual attention and willingness to work with a slight delay in the closing. Everyone has been very responsive, respectful, and supporting. Thank you.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Building process was very quick
- David V.
- Verified HomeBuyer
- June 03, 2024
- Noblesville, IN
Building process was very quick and on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good value
- Edward L.
- Verified HomeBuyer
- June 02, 2024
- Deland, FL
When purchasing our Pulte home, we got some pleasant surprises when purchasing the home, price included appliances, blinds, land, closing costs and buy down of mortgage rates. Blake very friendly and easy to work with, no pressure, which is a big bonus. Nothing turns me off more, than a pushy salesman
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Not satisfied
- Pritesh P.
- Verified HomeBuyer
- June 02, 2024
- Elgin, IL
I am still struggling to get done my home fixed after 40 days of closing.. never get positive response for all issues..
Pulte Homes responded:
Hi Pritesh, we apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Excellent
- Judi B.
- Verified HomeBuyer
- June 02, 2024
- Marana, AZ
Corey was always professional and quick to act on any questions or problems we had and was very friendly and polite.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
well made haouse
- Mink C.
- Verified HomeBuyer
- June 01, 2024
- Las Vegas, NV
Pulte home has history of great builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Anonymous
- Verified HomeBuyer
- June 01, 2024
- Bradenton, FL
Great overall home buying experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent After Closing Repair Service by the Customer Care Manager
- Jeffrey O.
- Verified HomeBuyer
- June 01, 2024
- Las Vegas, NV
Pulte company picks excellent property locations and build larger homes.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Very good customer service, overall.
- Kennith H.
- Verified HomeBuyer
- June 01, 2024
- ALVA, FL
All of the staff involved were very supportive, and addressed all of my concerns in a prompted manner. I will definitely recommend this business to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Home Buying and Closing Experience
- Anonymous
- Verified HomeBuyer
- June 01, 2024
- Bolingbrook, IL
We recently purchased and closed in on our home at Sawgrass. The entire process from identifying the lot, applying, bidding, signing purchase agreement to design options and changes during the process was straightforward and helpful sales staff made it easy. Lori as our sales consultant was great throughout. The time from signing purchase agreement to closing, did go very smoothly and they were able to meet the timeline promised. Closing process transition was also straightforward and overall no issues. Issues identified at the pre closing walkthrough and other inspections prior to the ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Rahul
- Rahul W.
- Verified HomeBuyer
- June 01, 2024
- Plainfield, IL
Overall great experience , hence we are repeat buyers. This time closing was a bit of hassle due to system/ people lapses but rectified. Seasonal items took lot of time and with no/ less intimation of timelines. Some basic things like sod for lawn in backyard, latest appliances is a must for the price paid for the home- which was a disappointment. We had this is our previous home which was 25% lower in price
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Elise
- Elise C.
- Verified HomeBuyer
- June 01, 2024
- Tucson, AZ
Fist time purchasing a new build. Experience was great. Love the service and communication.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience in the home buying process
- Ricky P.
- Verified HomeBuyer
- June 01, 2024
- GARLAND, TX
Jevon and Jeff were great in helping me with my home buying process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Kikelomo O.
- Verified HomeBuyer
- June 01, 2024
- Avon, IN
Our builder did an excellent job in making our new home befitting, the only issue I have is they didn't use the right brick that we picked and the sales rep didn't upgrade our door handle as discussed with the builder, but overall,I had a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Poor workmanship on house and property
- Anonymous
- Verified HomeBuyer
- June 01, 2024
- Beaufort, SC
We found a lack of experience and ownership to the people we had to deal with in buying this house. The law firm messed up our paperwork from the start. It just got worse as we went through the whole process. We ended up having to spend over 2600.00 dollars waiting for our closing date. First day in the house master closet shelf fell off the wall. We have had several problems with windows, door, recessed lights, cracked roof truss, uneven spacing on roof trusses in structure. I will say that there has been a good effort to correct problems. Hoa is very difficult to work with ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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