Pulte Homes Reviews

We were very excited to move into our Pulte Home. We paid a huge premium for our lot which has a lot of natural shrubbery and is a pretty big size. We were told that the lot would be cleaned up prior to move in. Fast forward 2 months after move in, there is still trash, leftover construction materials, a fallen tree trunk, etc on our lot. The lack of care and clean up is holding us back from being able to install a fence and enjoy the lot that we paid for. The house itself is nice, a few minor issues with one of the stovetops not working correctly and not getting the full amount of ship lap that we paid for. ... More

We very much appreciated the time he spent with us going over the entire home buying process. Adam took the time to educate us on what to expect during the construction phases and the methods employed by Pulte. The overall experience was positive and Adam did a wonderful job throughout the entire process. We would welcome working with Adam again and recommend him and Pulte to our friends and family. He has been responsive and has returned all our phone calls and emails in a timely fashion. He is professional and is a very nice individual. We consider him a friend to us and our family now

I would say for my first homebuying experience it was interesting. First and foremost I would like to thank Amanda because she went above and beyond to make things right and I’d also like to thank Kari in the design center because she also did the same even when it wasn’t in her scope of work. If it wasn’t for those two ladies, I don’t think I would’ve followed through with closing, I think communication needs to be worked on. I think if a customer has an issue it needs to be taken seriously and not just shoved away. They are homebuyer and management may think that they can pull one over on Homebuyer. After everything was fixed, I am very happy however there were a few issues that shouldn’t have been an issue in the first place, so I’m on the fence about whether or not I would ever recommend or purchasing another Pulte home again. ... More

Solid builder, took the care to close out outstanding items.

Our new Pulte home is extraordinary! From start to finish, the process and the people were near perfect. (We have now built three homes, and this was our best experience by far. We couldn’t ask for more.) Dana is simply outstanding in every respect — professional, efficient, extremely knowledgeable and trustworthy, thoughtful, and delightful too. We thank all of you for building us this beautiful and pristine home, including Brian, Ben, Travis, and more. We are so grateful that every single person has such a tremendous work ethic. We love the brilliant floor plan and impressive use of space. Our home is outstanding and simply GORGEOUS. ... More

We paid alot for the home but didn't get the quality we expected. From plumbing leaks in ceiling to basement walls leaking. Some of these issues are still not fixed. The delay in these issues getting fixed is causing me a hardship in dealing with cleaning up after repeated leaks and therefore leaving this review.

From day of closing we delt with Tommy. All Tommy was interested was for me to give a 10 on his evaluation. I did give him a 10. After living in the Villa I own I found a lot of issues, that should have been found. I myself am a Superintendent and working in the Commercial division on the east coast of Florida. So now that I’m only here on weekends I found a lot of issues the should have been found by Tommy. We’ve been helped by Gianni. He’s not only professional but he listens to these issues and has had them being resolve slowly but surely. Still in progress. I’d like to give Gianni that 10 for an evaluation. He’s sharp and knows what he’s doing. Thank you, Gianni. ... More

The entire experience was streamlined and easy to navigate. Our loan officer Rachel S. Was always so kind and responsive she helped us get through the process seamlessly. It’s a one stop shop from title company to mortgage lender and even homeowners insurance. We love the house.

My wife and I were very excited to build our first home in AZ. We had only lived in AZ for about 1 year prior to contracting to build. First of all the initial experience is pretty painless. A lot of decisions to make immediately for your build but all in all pretty easy. The upgrades are extremely expensive for what you get. To upgrade to a floor I could have purchased from a flooring store installed for about $15000 total was a $23000 upgrade over the flooring that comes with the home (just one example) The process to build was quite efficient but where we ran into issues was with the details on the finish of our new home. Our kitchen cabinets were a mess along with some other issues. Everyone seemed concerned enough to try to get a good review but not concerned enough to try to make things right in our new home. At well over $500k for a new 2300sqft home, i dont expect to get the response of "well, these arent custom homes) Build quality and attention to detail has nothing to do with whether its custom or not. All I asked is for people to treat our new home like they would their new home and that doesnt seem to be of importance to Pulte Homes. Some of our issues have been taken care of and some still remain unresolved. Overall I wouldnt tell someone to not build with Pulte Homes but I would advise them to stay highly involved in the build process. If your issues arent resolved fully prior to closing, dont close. Wait until they get everything resolved 100% ... More

Every person at every level and every step was helpful, knowledgeable and very quick to respond. It made this very large process far more manageable.

Was quick and easy to close on my home

Being a park of the whole building process was great.

Sales and construction managers great to work with, follow up after move in has been excellent.

Great Community and Good Quality from the Builder

Good job and good OK

Overall it was good. Some faulty wiring in the garage had to be corrected (May 9, 2024). Internet went to down on May 7 as the main wiring 3 houses down had to be fixed to bring back internet up. So a day lost. Unit 301. Overall team is good and they work on it right away. I still want to know what the fixed on main panel and why. The second (small bathroom) upstairs did not have toilet paper rack and will take 2 more week to arrive. I think builder completely missed it. The lawn guy was taking a nap/lying down in front of our house on May 8 outside my house and even left an empty can of soda. Overall good team from sales to support. Kudos. ... More

Fast construction and don't care about the house being built. damaged floors and damaged walls. Just want to close fast and not make sure everything is to standard.

I'm delighted with my comprehensive experience with Pulte. Their all-encompassing platform seamlessly caters to all my needs, from sales to loans, insurance, and title services, all in one place. The high-quality materials used in constructing my house exceed expectations, and the exceptional warranty service provides added peace of mind. The attentive and knowledgeable customer service and sales departments further enhance the overall satisfaction with the Pulte experience. It's truly a testament to their commitment to excellence.

My grass was not level from front to the back on my house. Looks so ugly like that please I need all my glass to be one level thank you.

Jennifer and Ali explained the entire process in a very straightforward manner, extremely cordial, and quick to respond to all inquiries. The options available provided all of our desires, the quality of materials is outstanding.

We would not recommend others to buy.

To buy is was very good experience, but now I want to contact somebody to ask questions and nobody responds, don't even respond the e-mails.

Their doing their job awesome

Jacob was amazing and completely on top of everything. He was very communicative and always available when we needed him.

The details inside the house were not cleaned up. Trim is in terrible shape. The walls needed more painting as spots were missed. Whoever they sent out to fix the problems would just half work what needed to be done. For a $437k house, I dont feel like im getting my moneys worth.