Pulte Homes Reviews

The excitement of purchasing a new build was dulled by the high costs of any upgrades. The bundling of un-related items was also an issue. For example, we got to choose the color of our front door, but it was bundled with the color of the roof shingles. The house/lot was not completely ready on closing day. In fact, a month later the lot has still not been cleaned up from construction and the landscaping has not been started. The quality of the structure is yet to be determined, but we are disappointed with the quality of the paint that was used in the house. The appliances and fixtures throughout the house are of good quality. The Sales Associate was excellent in helping us through the process and communicating with us. The Customer Service Representative has been responsive to our inquiries. The Construction Manager was very helpful and open to suggestions prior to closing. However, since closing, he/she appears to be overwhelmed and is slow to respond. In conclusion, we know that the buying experience is different for everyone; ours has add its ups and downs. ... More

Pulte (as well as Pulte Mortgage) was absolutely wonderful to work with. From our sales guy, Jack, to Ed, George & Chuck who were in charge of project management & warranties, everyone was attentive, friendly & responsive in a timely manner. Our home was built to our expectations and we are loving the neighborhood. Highly recommend !

Andrew and Mike were extremely responsive and took care of problems quickly.

the build quality is horrible and the home was not even cleaned properly before i was given the keys on the day of closing. the build quality is such that , i keep finding some or the other stuff wearing off every single day. the construction manager doesnt even respond after closing. the island was never painted properly. just another sloppy substandard housing community which cramp into each other.

Our experience was successful enlarge part because of our Construction Manger Austin. This is our four house, and he is the best we have worked with and thanks to him everything has worked out and we are happy with the finial product.

I highly recommend buying a Pulte home. Quality built home and great staff to work with.

Our experience with Mike was fantastic. He was responsive, always on time when we met, very knowledgeable and thorough. He even suggested a nice memory making activity with our kids.

The 1st time home buyer process was extremely fun because of the sales office members were some of the greatest people to get in touch with and the construction managers were also amazing. We are enjoying our home and are glad to meet skilled professionals.

Sean, I have to say my experience with you, Chris and Tom was excellent and very professional. appreciate all your time in explaining the condo construction in detail. I appreciate your response to my questions during the process. This has been a very emotional time for me in my life. This process has been nothing but smooth and professional.

My Pulte sales rep, Kim J, did not sell me my home, rather she showed me what living in a Pulte home could be. She was honest and supportive and ensured that we got our dream home in an incredible community. Couldn’t be happier!

Could have left the only wall space in the bathroom clear so you could put a cabinet Instead of the towel rack. Make the washer quieter as it is very noisy and pipes bang against wall. Could have had the dryer door open on the left side. Pay attention to how many times front door jams.

Mass production tends to lose its attention to detail. Obvious mistakes during construction were ignored. There was and still is a long punch list of corrections. That being said we love our house. My biggest love was the navy cabinets and they were my biggest disappointment. So many nicks and smudges and doors that didn’t close right. I am hoping your crew will make things right.

The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.

The buying experirence was superb until it came to closing. The price submitted to the county was incorrect and to be perfectly clear this was discuss with the Pulte representative before closing and she froze on this issue or opted to do nothing. Now my taxes are not incorrect. Further I overpaid money at the closing over a month ago and still have not received my refund due to overpayment. Help! I think Pulte can do better! I require your help in fixing this issues including the somewhat minor repairs conveyed to Pulte at closing.

We relocated from Wisconsin; thrilled to move into a brand new home. However, we were hit with a sobering reality that a new home doesn’t mean that the builder put any care into the home. We moved into a home with broken cabinets, literal holes in the flooring, pealing paint, pools of water in the lanai, electrical sockets not properly installed, improperly installed doorbell, mismatched windows, parade of ants, cheap appliances, and a sheer lack of care for the build of this home! We are left heartbroken for selling out beautiful home in Wisconsin for THIS! Would not recommend Pulte!

For the most part the experience has been good . But we have drainage issues on the side yards and asked to have people look at it with no response.

I’m very pleased with our new house. I found that at every step from the sales office on site to the construction manager and then the follow up to finalize outstanding issues the team to be very responsive and timely in taken corrective action when needed. We’ve been here a little over a month now and I believe we’re set.

I had a horrible experience with both Victoria in the sales office as well as Monica at Pulte mortgage. Victoria was rude and unhelpful and frequently used terms like “breach of contract” as a bully tactic. Monica at Pulte mortgage was often confused and had conflicting information, often calling me when she was trying to call another customer. Even at closing, she incorrectly told me my closing was on hold even though it had been given the clear to close because she had the wrong information. The house is beautiful but the experience with purchasing it was awful and I would not recommend it to anyone. ... More

Our salesperson Cheryl was very pleasant to do business with. She explained the options available in the home we selected and she explained the building process including time frames. Our home was completed earlier than promised. Our construction manager Josh kept us informed with weekly videos of the building stages.Josh was very helpful and took time to answer our questions via zoom, phone and email. We were out of state purchasers. My wife is very pleased with the upgraded kitchen and the home is beautiful. We are very satisfied and would highly recommend Pulte homes. Thank you.

No any good park only one park near to my house builder didn’t spend any good amount on park I do not like at all I miss Taylor Morrison community home I moved from no view nothing if you wanna live under roof then it’s fine that’s all I can say sorry for this review

We first began our purchase with Ryan. He was great to work with and very personable and knowledgeable. We then transitioned to Dave, who was also great to work with through to the finish line. Dave kept us up to speed on the progress of our new home. We also had a great experience with our construction foreman, Shawn. He was terrific through the entire build process. Shawn ensured that everything was done according to our contract and went above and beyond our expectations. We were not physically able to do our in person walk through during construction, so Shawn conducted a video call with us and went through the entire exterior and interior inspection and answered all our questions satisfactorily, and then some. He would also check in periodically with any questions he may have had and to ensure the construction work was being done to our satisfaction. Once our new home was completed, Shawn again conducted a tour of both the outside and inside or our home explaining where everything was (in wall pest system, mechanical, plumbing, etc.) and ensured we understood how everything worked and what would require periodic maintenance. It is not an understatement to say Shawn is the best!!! Thank you Shawn. As for the closing process. We had a wonderful experience with Alyssa. She was professional, personable and easy to work with. She ensured we knew exactly what was needed from us and what to expect for the closing. As for Angela, the same cannot be said for her. She was rude, offered very little when answering our questions and acted as though we were an inconvenience. She should not be working with the public in any type of customer service environment. Thankfully we had very little interaction with her. All in all, we are extremely happy with the builder, quality of materials and construction of our new home. ... More

Our overall experience was excellent. We want to sincerely thank all the teams involved in helping us build our dream home. Ashlea was wonderful. Brian was a delight! They were attentive to detail, quick to respond, understood our needs and wants, and went above and beyond to help us at every step. Allyson from the design center was extremely patient and understanding with our needs. Judy, from the title team, was thoughtful, patient, and extremely supportive. We know there are many more team members involved in this process working tirelessly behind the scenes and we are extremely grateful to all of them! Thank you. One feedback we would like to provide is to consider painting the garage a fresh coat of paint after completion. Needless to say, our overall experience was a positive one and we would not hesitate to choose Pulte again and hope they are able to rectify the minor inconveniences through a process like this. Thank you! ... More

After reading some bad online reviews for Pulte, we were very happy with the whole process and would highly recommend them. We were out of towners while our home was being built. Andrea, our sales consultant, at the community was quick to answer any questions we had. Zac who handled our loan was quick and effficient. Ryan our construction manager was quick to give us updates on our home and resolved any items that we noticed that needed to be corrected. Eleanor at the title company was awesome to work with as well. Everything was very smooth. We did not use their home owners insurance as I found better and less expensive coverage elsewhere, but they were quick to offer a quote at least. ... More

The entire Pulte experience was exceptional. Everything was geared toward the customer. From working through the sale with Amanda, who was extremely knowledge and accommodating - the title, closing and even the insurance were seamless. Post sale the project manager Cody was there and made himself available for every question and request. It was a job well done be the entire team

We expected that all of the issues we pointed out in our walk thru would be addressed before our final walk thru. Instead it was pushed to warranty. We were under a time crunch and we didn’t feel the same urgency from Pulte. When we moved in we were glad to have the warranty though as there were lots of issues that we found after moving in.