Pulte Homes Reviews

Details is very no good

Great home builder! Purchased a new construction home with Pulte in the Atlanta area. The whole Pulte team, from sales person, to builder, to mortgage team were fantastic to work with. Excellent built quality! Very responsive to questions and concerns. So glad to have them build my first home!

We are incredibly satisfied with the entire process of purchasing and moving into our new home. From the initial consultation to the final move-in day, every step was handled with the utmost professionalism and care. The smooth transition gave us peace of mind, knowing we were in good hands. The sales team was outstanding. They were not only professional but also very enthusiastic, always responding promptly to our questions and needs. One standout moment was the comprehensive walk-through arranged before our move-in. The construction team meticulously went over every aspect of the home, explaining features, maintenance tips, and answering all our questions. This level of attention to detail reassured us of the builder’s dedication to customer satisfaction. We highly recommend this builder to potential home buyers. Their professionalism, dedication, and high-quality service made the entire home-buying experience exceptional. ... More

overall the team was not supportive or helpful 1- sale representative was encouraging us to sign very fast ,making use of English as second language .so we singed in day #1 for remolding we didn't require , and just on the next day when we went back to cancel he said it is not possible ( in other words did not give the enough information regarding the pricing , what is already there , and what the upgrades ) 2- The mortgage company had a very bad communication that cost us $1800 although i had contacted several times and they explained that i have no problem in my end 3- on the of home inspection we have been treated very bad and i reported the incidence against the project manger , who was very unprofessional and almost kicked us from our property 4- we have been requested 5 work order only two was taken care of , and up to the minute we have no date has been issued to address the remaining work orders.( almost a month ) 5- our garage door opens by itself , the customer care came and tried to fix it but instead it now opens more frequent now we are unsafe because f the garage door open by itself , I cant leave the home unattended, which affect our work schedule. and terrifying the kids . Finally , we got the property at the same as market value but the other companies provide their customers with a very good customer services , address their concern , and treat them as a valuable customer before and after the closing the other companies have a better finishing overall, and a really good customer care thank you, ... More

Ratings should not be required.

Buying our new home was a great experience! Everyone went above and beyond helping us with our decisions! Looking forwatd to many happy years here.

Bob and Nick has done a great job in always keeping us up to date about the house improvement, especially that we were out of state. We are very pleased with them.

The work is very rough, and one door does not close after 2 months of use. A beam is skewed a bit as well. Kind rough for the work to be done here

A couple of suggestions for future builds. The door to the water closet in the master bath should open OUT, not in. It would have been nice for the home to have some basic window blinds and lights/fans as Lennar has done. Those are things that are needed immediately at move in and added around $4000 to our cost.

Overall the whole process was pretty easy and the people were great to work with

Lack of communication and poor craftsmanship was the biggest issue.

I had a great experience with my construction manager assigned for the build of my home. Andre was great to work with during the entire process of the build of my new home.

The sale was not honest when I.purchased the home remotely and I had no option but to finalize the purchase because I already sold my old house and I was very disappointed in the way Manager handle my complaints because they simply doesn't care.

Great experience from start to finish

Overall, I was happy with service as they were professional and efficient. However, the tile installation was poor, with uneven tiles and high lippage. This issue spoiled an otherwise good experience.

Great follow up from the team here. Questions were answered very quickly and concerns were addressed upon request.

It was a great experience buying home from Pulte community. Coordination, timely communication from engineers, service follow-ups, loan buying options and home closing etc over all it was flawless experience.

The day we moved in, realized the Gas leaking, water not softening , nails all over pavement and flattened our car tires twice, tripping the circuit breaker and many more.

I have purchased several new-construction homes over the last 40 years and this Pulte home was by far the most pleasurable experience of them all. Working with my agent Jessica, we moved back to Southern California from Carmel, CA and selected Menifee and the Pulte Cimarron Ridge community after reviewing several others in the area. Working with our Pulte sales rep Steve was super easy and I could not have asked for a more knowledgeable and responsive contact. We got the exact home, in design and location that we had hoped for. Also Nino, our construction manager, was really great as he took care to deliver our new home as if it was his own, correcting little things that we hadn’t even noticed. Closing was a breeze. Even after we moved in our Customer Service Rep, Nathan has been super responsive to my questions and requests. Just a great buying experience! Highly recommend Pulte Homes to anyone interested in a great new home. ... More

Pulte delivered a great product right on schedule and was great about communicating and setting expectations. Felt deceived about pulte mortgage and despite bringing this up by email to pulte and in a pulte mortgage survey, have yet to hear back. does anyone read these things? One lingering warranty issue is the hdpe running to att's pull box. a segment was severed during construction resulting in att direct burying my fiber. pulte warranty hasnt engaged me on getting this fixed despite submitting a request. all else has been good.

It was good experience buying a home from Pulte, there were a few delays but it all worked out in the end.

I've had several fixed or to be fixed issues with the home thus far. High speed in bathroom fan did not work, honeycomb leak in basement, sump drain had to have rocks removed from it, Master bathroom sink drain does not close, stripped screw on outside garage door handle, water running off side of roof and has not been looked at for almost 4 weeks, poor paint/patch job on outside garage door, crack on outside shower trim. Some of these I've not put tickets in for yet as I can only be around so often

Love the house but, it needs blinds. The Pulte house next to us is unsold and it has blinds. How come our house didn’t come with blinds?

Our experience with all Pulte employees has been great. The salesperson, the interior designer, the construction manager, and the warranty service coordinator have provided excellent service. They were friendly, responsive and effective.

We are happy with our new home and community.