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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Our construction manager Tyler has been very responsive to our concerns
- James N.
- Verified HomeBuyer
- July 05, 2024
- Libertyville, IL
The overall process went well no real issues or concerns items that need attention are being handled
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New home is very good
- Rong Y.
- Verified HomeBuyer
- July 05, 2024
- Warren, NJ
We are satisfied with new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
To Build Better Quality Homes
- Robert T.
- Verified HomeBuyer
- July 05, 2024
- Las Vegas, NV
Quality has always been my main concern owning a property. There has been uneven patch up padding on the carpet, bathrooms exhaust fans and air condition vents are loud. We were told that there is nothing that can be done “It is what it is.” I feel that it’s all about making a profit!!!
Pulte Homes responded:
Hi Robert, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Shannon
- Shannon C.
- Verified HomeBuyer
- July 05, 2024
- Jacksonville, FL
Housing development t was in a nice area with trees We were given a choice of colors and prices of different upgrades. Construction was done on time. Closing was easy . There were a few issues after closing that needed to be fixed . It seems there are some issues with certain areas like landscaping and irrigation . Hopefully they can be resolved quick.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Elvin
- Elvin J.
- Verified HomeBuyer
- July 05, 2024
- Apopka, FL
We are super exited with our new home. Everything we expected and more. Love our new home and our community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poorly built. Zero confidence on build quality. Needs follow-ups. No consistency across the houses. Basic things are missing.
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Johnstown, OH
Poorly built. There are numerous issues with circuit breakers, concrete work is not done properly. Needs multiple follow-ups for every single issue. No confidence in the builder's inspection. Builder is more interested in getting good ratings than the quality. I have built houses with other builders like MI and Rockford. I would recommend them than Pulte.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Alison
- Alison W.
- Verified HomeBuyer
- July 05, 2024
- Riverside, CA
Excellent service, quality, and reliability so happy with the purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Fast and smooth process
- Frank H.
- Verified HomeBuyer
- July 05, 2024
- McKinney, TX
I purchased a new build with a suite of Pulte associated companies / services (title, mortgage, etc) and the process was smooth. Build quality is good for the price though there are more restrictions on customizing than other builders (more expensive for those though), but I would highly recommend Pulte to support adding floor outlets in the study, since I would imagine that most people nowadays would have laptops or PCs in their study. Regardless, it has been a good and painless process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Matt
- Seth W.
- Verified HomeBuyer
- July 05, 2024
- Charlotte, NC
Matt and the other guy were pretty good to deal with. They're great at getting problems fixed when noticed. They communicated really well during the closing process to let me know what is happening and what they fixed.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pride in workmanship is LACKING
- Carol D.
- Verified HomeBuyer
- July 05, 2024
- Hendersonville, TN
I'm very disappointed in the quality of workmanship in my NEW home. I feel that the house was thrown together and that nobody from Pulte was overseeing the build. The downstairs flooring has been an issue since before closing (8 weeks ago) and is still an issue today. I was told by Chad that once I put a rug and furniture in the room I would never notice it. There was paint left on the tile and carpet. The carpet in one room was cut and glued back together, but came apart, and the "fix" was to glue it back together again. The list of issues and sloppy work is long. Unfortunately, this has ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Bad company
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Las Vegas, NV
Wish we went with a different builder. Loan company are scammers, don't fall for their incentive trick. The home has lots of shortcut issues that we needed to hire outside fixers to redo. Not worth the price
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Fix isn't done yet.
- Gyeongmin G.
- Verified HomeBuyer
- July 05, 2024
- Seattle, WA
My home before closing, we went through inspection. Still, there were minor things to be fixed. We asked them to finish and postpone thr closing date, but they didn't allow it. Okay fine, but still some of them remain unfixed.
Pulte Homes responded:
Hi Gyeongmin, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 1
Great home buying experience
- Eric E.
- Verified HomeBuyer
- July 05, 2024
- Hemet, CA
Everyone at Pulte was helpful and knowledgeable. They walked us through all of the processes and were responsive to our questions and requests. It was refreshing to see the pride and enthusiasm that Pulte representatives take in their work and I continue to recommend this builder highly to friends in the market for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dream Home
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Batavia, IL
We happened to stop by just as a deal fell through. We were able to get a finished home. We weren't able to pick anything about the house, but it fit most of our criteria. Brandon was very honest and never pressured us. Jesse was exceptionally helpful. He taught us how EVERYTHING in our house worked. We just wished we would have had some input as to when our lawn was put in--instead of rushing to get it in before the watering ban for the summer hit.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
More living space for the living room
- Andrew G.
- Verified HomeBuyer
- July 05, 2024
- North Reading, MA
Ideally, I would have preferred a little less kitchen space and countertops and more living space! Other than that, I'm very happy with the condo
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
An incredible experience
- Hunter N.
- Verified HomeBuyer
- July 05, 2024
- LAS VEGAS, NV
Pulte and the team at Blacktail have been absolutely exceptional. Brandon and Anthony have been stellar and very personable which has made the process much more enjoyable from start to the finish. I could not of asked for better people to work with as I get situated in my new home. I always say it’s the little things in life and Brandon and Anthony are just that, on top of an incredible home by Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall it was great experience.
- John P.
- Verified HomeBuyer
- July 05, 2024
- Marietta, GA
Everything has been great so far.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process from application to closing
- Randy L.
- Verified HomeBuyer
- July 05, 2024
- Conroe, TX
We felt at home after our first visit to Mavera. Laurie was very helpful and provided us all the information we needed to make an informed decision. We had to cancel our first contract due to job loss. Laurie was compassionate and helped us cancel and process the return of our Ernest money. We came back to Mavera once I secured a new job. We were hoping to get our original house but it was sold a few days before we came back. Lauri showed us couple of homes that were quick move ins. We fell in love with the Idaloo it had many upgrades and had the tub my wife had to have. We put in a contract ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Acompañamiento impecable
- Katherine R.
- Verified HomeBuyer
- July 05, 2024
- Clermont, FL
Son muy respetuosos y a la hora de retirar mi llave fueron muy amables gracias por todo el proceso y el acompañamiento que por cierto cumplió todas mis expectativas
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Columbia Station Build
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Columbia Station, OH
You pay Peter to pay Paul and you expect brand new condition items and quality work. You don't get that. Left with dinged up and chipped visible work. Put lipstick over mistakes rather than actually replacing the part they damaged. Tub faucet isn't secured to the tub and turns like a lazy Susan. Backdoor let's water in, flows under the floor boards, and still hasn't been fixed. Windows and mirrors were scratched and not fixed. Carpet isn't properly seated under transition strips and leaves wedges that you slip into when walking across the floors. Not worth spending the price for a brand new ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Customer focused
- Andrew S.
- Verified HomeBuyer
- July 05, 2024
- Hendersonville, TN
Excellent focus on customer satisfaction
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great follow up service
- Ralph H.
- Verified HomeBuyer
- July 05, 2024
- Calabash, NC
I have had to call on Eddie several times since our walkthrough. He has been very prompt and helpful each time.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Smooth process
- Neha G.
- Verified HomeBuyer
- July 05, 2024
- Plainfield, IL
Buying a house from Pulte was an easy and hassle-free journey. When the house was being built, we were given information about every single thing and our opinions were taken through meetings. It was a very good experience! Thanks Pulte team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mike
- David L.
- Verified HomeBuyer
- July 05, 2024
- Columbia, TN
Mike helped us out so much getting to know our home and was able to accommodate our schedule with my wife who had crazy work schedule being a first year teacher and us closing on the house the last week of school
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lawn
- Jason C.
- Verified HomeBuyer
- July 05, 2024
- Hendersonville, TN
We feel that some SOD is dead but keeping getting told that “it will come back” so we shall see
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
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