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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Good value

  • Edward L.
  • Verified HomeBuyer
  • June 02, 2024
  • Deland, FL

When purchasing our Pulte home, we got some pleasant surprises when purchasing the home, price included appliances, blinds, land, closing costs and buy down of mortgage rates. Blake very friendly and easy to work with, no pressure, which is a big bonus. Nothing turns me off more, than a pushy salesman

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not satisfied

  • Pritesh P.
  • Verified HomeBuyer
  • June 02, 2024
  • Elgin, IL

I am still struggling to get done my home fixed after 40 days of closing.. never get positive response for all issues..

Pulte Homes responded:
Hi Pritesh, we apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Excellent

  • Judi B.
  • Verified HomeBuyer
  • June 02, 2024
  • Marana, AZ

Corey was always professional and quick to act on any questions or problems we had and was very friendly and polite.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

well made haouse

  • Mink C.
  • Verified HomeBuyer
  • June 01, 2024
  • Las Vegas, NV

Pulte home has history of great builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • Bradenton, FL

Great overall home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent After Closing Repair Service by the Customer Care Manager

  • Jeffrey O.
  • Verified HomeBuyer
  • June 01, 2024
  • Las Vegas, NV

Pulte company picks excellent property locations and build larger homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Very good customer service, overall.

  • Kennith H.
  • Verified HomeBuyer
  • June 01, 2024
  • ALVA, FL

All of the staff involved were very supportive, and addressed all of my concerns in a prompted manner. I will definitely recommend this business to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Home Buying and Closing Experience

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • Bolingbrook, IL

We recently purchased and closed in on our home at Sawgrass. The entire process from identifying the lot, applying, bidding, signing purchase agreement to design options and changes during the process was straightforward and helpful sales staff made it easy. Lori as our sales consultant was great throughout. The time from signing purchase agreement to closing, did go very smoothly and they were able to meet the timeline promised. Closing process transition was also straightforward and overall no issues. Issues identified at the pre closing walkthrough and other inspections prior to the ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Rahul

  • Rahul W.
  • Verified HomeBuyer
  • June 01, 2024
  • Plainfield, IL

Overall great experience , hence we are repeat buyers. This time closing was a bit of hassle due to system/ people lapses but rectified. Seasonal items took lot of time and with no/ less intimation of timelines. Some basic things like sod for lawn in backyard, latest appliances is a must for the price paid for the home- which was a disappointment. We had this is our previous home which was 25% lower in price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Elise

  • Elise C.
  • Verified HomeBuyer
  • June 01, 2024
  • Tucson, AZ

Fist time purchasing a new build. Experience was great. Love the service and communication.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience in the home buying process

  • Ricky P.
  • Verified HomeBuyer
  • June 01, 2024
  • GARLAND, TX

Jevon and Jeff were great in helping me with my home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Kikelomo O.
  • Verified HomeBuyer
  • June 01, 2024
  • Avon, IN

Our builder did an excellent job in making our new home befitting, the only issue I have is they didn't use the right brick that we picked and the sales rep didn't upgrade our door handle as discussed with the builder, but overall,I had a good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Poor workmanship on house and property

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • Beaufort, SC

We found a lack of experience and ownership to the people we had to deal with in buying this house. The law firm messed up our paperwork from the start. It just got worse as we went through the whole process. We ended up having to spend over 2600.00 dollars waiting for our closing date. First day in the house master closet shelf fell off the wall. We have had several problems with windows, door, recessed lights, cracked roof truss, uneven spacing on roof trusses in structure. I will say that there has been a good effort to correct problems. Hoa is very difficult to work with ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

No highlights sorry

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • San Antonio, TX

Honestly I wouldn’t buy another house in the future from pulte homes . Houses have nice lay out and nice space inside But materials look cheap and takes for ever to get something fix after closing. my yard was done poorly and now it’s my problem no warranty paid extra for landscaping not worth it

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great all around

  • Abraham S.
  • Verified HomeBuyer
  • June 01, 2024
  • Fort Lauderdale, FL

Thank you, was a great experiance.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor construction & code issues

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • SARASOTA, FL

After previously living in a Pulte home, I was excited to go through the new build process with them. Unfortunately in their attainable communities they seem to have cut corners and costs at any opportunity. Already looking forward to moving out.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Poor and untrained product installers!

  • Gary P.
  • Verified HomeBuyer
  • June 01, 2024
  • Hilliard, OH

1, Spectrum drilled holes in my siding with out using them. I was told by Pulte to take care of it by myself. So I paid an outside contractor and was reimbursed by Spectrum. 2. My air conditioner and thermostat were not working properly, I called Arrow and they found out the circuit breaker for the Air conditioner was installed in backwards .3. The commode in master bath rocks back and forth. Have not been able to get anyone out to fix, 4. I reported to customer care that the outside siding has warped. It's been I week since I reported it at Pulte no one has committed to appointment to ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Beginning with our agent (Tracy), always keeping us informed. Michael - construction manager, insuring we understood all there is to know about our new home. Finally, all the staff involved were very professional.

  • David M.
  • Verified HomeBuyer
  • June 01, 2024
  • Palm Desert, CA

Our home buying experience was a very pleasant and timely one

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Fast, Smooth, Easy, Reliable, Responsive

  • Abhishek R.
  • Verified HomeBuyer
  • June 01, 2024
  • Plainfield, IL

Very smooth throughout the process! I was a quick move - in and Pulte homes did well to help me through the mortgage process and closing.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The staff was patient and professional

  • Yanling T.
  • Verified HomeBuyer
  • May 31, 2024
  • Raleigh, NC

Always get a prompt response

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Joseph C.
  • Verified HomeBuyer
  • May 31, 2024
  • Myrtle Beach, SC

Fixing problems does not happen quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

New Home Build in Bison Ridge

  • Lori N.
  • Verified HomeBuyer
  • May 31, 2024
  • San Antonio, TX

For the over-inflated price paid for a Pulte Home, we expect a better quality workmanship on the build with far better attention to detail in the build both interior and exterior.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

From Plan to Finish

  • Stephen M.
  • Verified HomeBuyer
  • May 31, 2024
  • Willoughby, OH

Charlene was great to work with from the beginning of the process. Not only was she pleasant each time we met, but if there was a question she could not answer, she did not hesitate to let us know and escalate appropriately. When things went into the building phase, Nate was very communicative and made sure my wife and I were kept to speed about each and everything going on. During the final walk-through, Nate made sure to address any additional things that we made him aware of. Charlene and Nate are amazing representatives of Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Pringle Town Houser

  • Amarpreet P.
  • Verified HomeBuyer
  • May 31, 2024
  • Charlotte, NC

Extremely cordial service, there was regular follow-ups on the progress and keeping me abreast of the potential risks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Both construction manager and sales associate are excellent.

  • Chellu C.
  • Verified HomeBuyer
  • May 31, 2024
  • Orlando, FL

I am an experienced and retired executive with lot f background in real estate. Pulte needs to shape up in its corporate behavior. Currently it stinks. You have collected initial contribution of $2500 for amenities and collecting monthly HoA. what for". You did not have even nerve to inform us the timeline for amenities. You are interested only to make money but not fulfill your promises. It is better for your senior executives to come and meet with us before gets chastised by a judge and make refunds to community. Your nasty corporate behavior needs to be changed. Will be happy to talk to ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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