Pulte Homes Reviews

We looked at another builder first. However our customer experience with that builder wasn’t good. We heard good things about Pulte which is what made us turn to Pulte. Pulte didn’t disappoint. The buying experience was quick and easy. Each step in the buying process was guided by a group of professionals that were so helpful and responsive to any question we had. They seemed happy to do business with us. The quality of service was exceptional and we got a lovely home.

The entire team led by Anthony and special mention to Justin and Brandon educated and guided us (new buyers) on the process and what to expect on this new home build.

Britney, Lori, and Edward made the process of finding, closing, and inspecting the home super easy and enjoyable. They were great to work with and always available with a friendly attitude and great service. This was the easiest home purchase we have ever had.

This is our third Pulte home and by far the worst workmanship. Work orders are not addressed in a timely manner. The trades do not protect floors, walls, etc while doing work. I have submitted several items to the portal and it takes weeks to get a response after I follow-up.

We trust in Pulte and are so happy with our new home

Our experience with Pulte has been great since the beginning. Throughout the entire building process, we got weekly home build reports. Once we were settled within our new home, a few issues turned up and our construction manager was responsive and quick to remedy everything. Highly recommend, couldn't be happier!

Several hiccups along the way. They want good reviews and then don't respond to issues after they get that

As a first time house buyer I am satisfied with the experience. There were a few hiccups but we were able to resolve them with Mike from Sales. The building process was informative and Scott, my construction manager, did a great job. Overall I'm a happy costumer and would recommend Pulte to my friends and family.

The quality of the home is excellent! We used Pulte Mortgage for our financing. It felt like they were splitting hairs with the overly thorough nature of some of their requests—but we got there in the end. We have been in our home for one month and are very happy with the house and the community!

The construction manager would say he was going to do something, but then would never follow up. The next in line manager was very helpful, very responsive. Still some issues with window and lanai sliding door after closing 2 months ago. Should be resolved this month although very unhappy with the way they left the garage floor. Paint, stains …total mess doesn’t look like new construction.

The home was built with quality but not 100 percent finished . Trim packages and other qualities that should be standard are extra . House not really finished with unpainted garage , shower tile not sealed and do your own grass . Move in but can’t take a shower and yard mud becomes owner issue . Supervisor Nick was great , and responsive and kept buyer informed . Need follow up now on punch list items that were not finished prior to closing .

Pulte made work team was very good, they made everything seems easy. I would recommend Pulte to anyone, Their costumer service is excellent.

Great buying experience, minor issues with the home

Over a year delayed. House is rushed, their quality is terrible. They try to make up excuses not to fix issues. Please avoid Pulte homes at all cost. This was my second new construction home and it’s an absolute nightmare compared to my other home.

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

Everyone we came in contact with our Pulte home buying experience was exceptional! First and foremost Brian and Eddie who are the ultimate professionals. Everyone was friendly and knowledgeable providing great service at the same time.

Dylan was great! He kept us informed of the status of our new home at all times.

Overall unprofessional experience. I have highlighted this in multiple surveys with names and examples and have received no response back which emphasizes my negative experiences and bolsters my advocacy to warn others to stay away!

Don't buy home a home from Pulte. They will rip you off like they too is.

Great quality and experience

There are many individuals ready to assist with concerns Responsive was outstanding

They were very helpful through the process and provided a lot of information regarding the built process. House looks amazing!!

Where I have so much issue with sales person , design studio . They did not explain and go through me lots of the stuff . I feel I been loot spend over and extra money where i shouldn’t have to spend . After construction time my most of the dry walls are broken I have lots of pictures and I put in a Facebook tag pulte as well then Joe regional manage involved by the time he come and I showed him my dry wall done with mud and stuff so I can’t show him I am definitely sure those broken drywall’s never replaced. Also after closing my driveway just completely, garden just completed and they put the pipe from the roof to going to drain it’s keep flooding I report to the contractor and he said it’s normal . I hire another contractor and he told me it’s is not normal they has to come and fix otherwise those water goes to the basement . Also when I open a garage my my garage door to home enterance door open it is not fix properly. Also bed room lock after painter came and he took off never lock . In garage all 3 side have big gap start between the wall and garage sides . Also beside of my house there is a big gap start as well . I am putting this all the pictures in Facebook please review and let me know after spending tons of money not a good work and let me know my complaint is legit or not . Thanks ... More

If you are buying standing inventory it will be "as is" and told that nothing will be fixed before move in. We were told contradicting information and even lied to regarding our landscaping, sod and irrigation. Conduct a personal inspection and hire a cleaning crew before you move in. Inspect your driveway, garage and yard for nails, metal, cigarettes, razor blades and such before driving or walking in those areas.

Our sales consultant Rob was great, always available to answer any questions we had while our home was being built. We received weekly updates from our construction manager Michael, which were very helpful because we were not local. Only area for improvement would be the response to issues.