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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Isabelle and Ashley were both great to work with.

  • Steven G.
  • Verified HomeBuyer
  • May 09, 2024
  • FORT MYERS, FL

Sales and construction managers great to work with, follow up after move in has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

PULTE - Good Builder

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Woodstock, GA

Great Community and Good Quality from the Builder

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

good

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Summerville, SC

Good job and good OK

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

on time support and professional

  • Nazir A.
  • Verified HomeBuyer
  • May 09, 2024
  • Cedar Park, TX

Overall it was good. Some faulty wiring in the garage had to be corrected (May 9, 2024). Internet went to down on May 7 as the main wiring 3 houses down had to be fixed to bring back internet up. So a day lost. Unit 301. Overall team is good and they work on it right away. I still want to know what the fixed on main panel and why. The second (small bathroom) upstairs did not have toilet paper rack and will take 2 more week to arrive. I think builder completely missed it. The lawn guy was taking a nap/lying down in front of our house on May 8 outside my house and even left an empty can ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

pulte homeowner

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Macomb, MI

Fast construction and don't care about the house being built. damaged floors and damaged walls. Just want to close fast and not make sure everything is to standard.

Pulte Homes responded:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Quality, value and great service

  • Eric A.
  • Verified HomeBuyer
  • May 09, 2024
  • Kissimmee, FL

I'm delighted with my comprehensive experience with Pulte. Their all-encompassing platform seamlessly caters to all my needs, from sales to loans, insurance, and title services, all in one place. The high-quality materials used in constructing my house exceed expectations, and the exceptional warranty service provides added peace of mind. The attentive and knowledgeable customer service and sales departments further enhance the overall satisfaction with the Pulte experience. It's truly a testament to their commitment to excellence.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bashar

  • Bashar H.
  • Verified HomeBuyer
  • May 09, 2024
  • Macomb, MI

My grass was not level from front to the back on my house. Looks so ugly like that please I need all my glass to be one level thank you.

Total Score 5


Quality 5

Trustworthiness 1

Responsiveness 1

Great people to work with.

  • Eduardo G.
  • Verified HomeBuyer
  • May 09, 2024
  • NORTHVILLE, MI

Jennifer and Ali explained the entire process in a very straightforward manner, extremely cordial, and quick to respond to all inquiries. The options available provided all of our desires, the quality of materials is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not very good

  • Poonam P.
  • Verified HomeBuyer
  • May 09, 2024
  • Riverview, FL

We would not recommend others to buy.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

they were very nice when I was buying but now nobody responds my e-mails

  • Edgar M.
  • Verified HomeBuyer
  • May 09, 2024
  • Rogers, MN

To buy is was very good experience, but now I want to contact somebody to ask questions and nobody responds, don't even respond the e-mails.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Fantastic!!!

  • Johanes J.
  • Verified HomeBuyer
  • May 09, 2024
  • Willoughby, OH

Their doing their job awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Elsa S.
  • Verified HomeBuyer
  • May 09, 2024
  • Calabash, NC

Jacob was amazing and completely on top of everything. He was very communicative and always available when we needed him.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Details

  • Jasmin B.
  • Verified HomeBuyer
  • May 09, 2024
  • Minneapolis, MN

The details inside the house were not cleaned up. Trim is in terrible shape. The walls needed more painting as spots were missed. Whoever they sent out to fix the problems would just half work what needed to be done. For a $437k house, I dont feel like im getting my moneys worth.

Pulte Homes responded:
Hi Jasmin, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Great home buying experience

  • Ilya F.
  • Verified HomeBuyer
  • May 09, 2024
  • Alameda, CA

We bought a condo in Alameda Bay37, and the entire experience from sales to construction manager and final walk through was very good. Quality so far seems to be really great, and we really love living here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A lot of follow-up issues to address

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Peoria, AZ

Overall everything is fine. We love the house plan but a lot of things were missed on the house that we had to go back and address. Towel racks not level, holes in flooring under the carpet, sloppy drywall and painting, stairs creak when you walk on them, shower rods don't fit properly, kitchen cabinet missing a knob, a circuit in the kitchen had a short that was tripping the breaker....and on and on. Maybe this is the way it goes now days but disappointed that Pulte doesn't put more effort in delivering the final product. We will definitely make them address everything but it is time ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Ray

  • Ray R.
  • Verified HomeBuyer
  • May 09, 2024
  • Green Cove Springs, FL

This is a very nice neighborhood with great neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Very easy process

  • Tyler M.
  • Verified HomeBuyer
  • May 09, 2024
  • LITCHFIELD PARK, AZ

The GM kept me informed during the whole home building process and was very easy to follow.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great House, but poor customer service

  • Zachary C.
  • Verified HomeBuyer
  • May 09, 2024
  • Westfield, IN

I've been trying to get a couple settlement holes in my yard for two months now. I had a weather letter at closing for them to finish the final grade of my yard after closing. Very disappointed but not really surprised.

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 1

Great experience

  • Freddy R.
  • Verified HomeBuyer
  • May 09, 2024
  • Davenport, FL

It was fast, clean and the house is awesome. The sales executive and mortgage were very nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My builder Kevin was beyond amazing

  • Jill M.
  • Verified HomeBuyer
  • May 09, 2024
  • Saint Augustine, FL

Kevin made the process easy and stress free. He kept in total communication and was on top of everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ok great nice good fun

  • Ramiro E.
  • Verified HomeBuyer
  • May 09, 2024
  • Bethel Island, CA

ok great nice good fun

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great experience with Pulte Homes

  • Tewabe Z.
  • Verified HomeBuyer
  • May 09, 2024
  • LAS VEGAS, NV

Once I signed the purchase agreement, they shared with me steps and details of the home building process including the closing day. So they kept all what they said and it is up to a great standard I believe. Waiting to see your home completed is not easy though! So many emotional and financial situations may change during those times. So keep your financial situation under control and build your credit during this process to minimize the risk of not being able to close on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor finishing quality. Over a month after closing and there are still pending items from punchlist.

  • Omar S.
  • Verified HomeBuyer
  • May 09, 2024
  • Katy, TX

Paint finish quality is horrible. Peeling and chipping paint on walls and doors already. Drywall feels very weak (crumbles when you put basic drywall screws in to mount anything). I was promised at closing that remaining items on punchlist would be taken care of ASAP after I signed. It has been well over a month and we are still waiting on things to be done. I had to go chasing after them for a lot of things. Took multiple calls and messages before any movement on tasks.

Pulte Homes responded:
Hi Omar, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Construction manager was great. Few issues upon moving in.

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • La Vergne, TN

Our construction manager, Connor, was great. There were a few issues upon moving in that we are still trying to get resolved, but it’s as expected with new construction.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Good overall experience

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Apopka, FL

Building and moving can be overwhelming and stressful. Pulte made over experience happen efffortlessly. They were there to answer any questions or concerns. They accomodated our desires in building of home the best they were able. I highly recommend Pulte Homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

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