Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

excellet experiance

  • Patrick S.
  • Verified HomeBuyer
  • May 09, 2024
  • Port Saint Lucie, FL

I had an excellent experiance whith every one envolved. They were very profesional,great people skills, timeley in reponses,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • David K.
  • Verified HomeBuyer
  • May 09, 2024
  • Delray Beach, FL

Good customer service helped throughout the whole process. Buying a home was easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Haskell

  • Monessa S.
  • Verified HomeBuyer
  • May 09, 2024
  • Conroe, TX

I had some couple issues with plumbing and Pulte has been very quick and responsive to fix the problem. And Luis is very kind to response to all my questions with regards to some home maintenance. I am satisfied so far with the quality of the house. But I had issues with HOA. They did not give me any information about the HOA and I had to figure how to contact them and ask for HOA rules.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Jacob was great

  • Han V.
  • Verified HomeBuyer
  • May 09, 2024
  • Cedar Park, TX

Jacob and Rachel were very responsive and made the process very smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cecil

  • Cecil H.
  • Verified HomeBuyer
  • May 09, 2024
  • Rockwall, TX

After you’re in the home it’s almost like you are forgot about. They were supposed to do a 30 day inspection and no one has come by. My office doors are supposed to be replaced but they still haven’t done that either.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Unforgettable and beautiful experience

  • Virginia B.
  • Verified HomeBuyer
  • May 09, 2024
  • Davenport, FL

Smooth, efficient, reliable, attentive, satisfying. Great experience!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Experience from start to finish

  • Eileen C.
  • Verified HomeBuyer
  • May 09, 2024
  • Stuart, FL

We are very happy with our decision to build with Pulte. Our home is beautiful We had a great experience with everyone on their team — from the start with our Sales Consultant, Daniela, to our Design Appointment with Stacey. Our construction manager, Christopher, was phenomenal. The home warranty offered by Pulte, and their continued responsiveness, gives us peace of mind in the quality of our home. Pulte made the new home building process as easy and transparent as possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Can hear neighbors’ noises

  • Meng C.
  • Verified HomeBuyer
  • May 09, 2024
  • San Jose, CA

Flooring insulation is terrible, can hear neighbor walking loud, very annoying and no solution on it, not recommend to buy house here

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Stressful experince. Lots of threats

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Riverside, CA

It was very stressful. Many threats

Pulte Homes responded:
Hello, we are so sorry to hear that you had a stressful homebuilding experience. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^TP

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 4

Review of the Pulte Home Experience

  • Garry N.
  • Verified HomeBuyer
  • May 08, 2024
  • Spicewood, TX

We had a very good experience with Pulte including both the sales and construction side. We would recommend a Pulte home to our friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

several things could have been better

  • Phillip L.
  • Verified HomeBuyer
  • May 07, 2024
  • Rio Rancho, NM

improvements need to be made. Driveways for 3 car garages should be wider. Many issues were not completed before moving in.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Good budgeted home in an great neighborhood

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2024
  • Liberty Hill, TX

My experience was good in terms of home buying, and but since we closed, we have been identifying the issues pretty much in a lot of things, which made me lose trust on how the builder has handled the construction, and why within just first 3 months we've been experiencing all these issues.. I would recommend exercising caution if anyone is buying from them.. but to their credit, so far the responsiveness has been great, and they are resolving issues (although there shouldn't have been any in the first place)

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Building a house with Pulte in Florida

  • Nicholas P.
  • Verified HomeBuyer
  • May 06, 2024
  • Parrish, FL

We recently completed the process of building our new home with Pulte, and overall, the experience was quite positive, though not without its hiccups. Having previously built a home with Meritage Homes, we noticed a discernible improvement in craftsmanship with Pulte, which was a pleasant surprise. The responsiveness and service provided by our agent at the model house were highlights of our experience. They handled our requests and questions with remarkable speed and professionalism, which made a significant difference in the process. However, not everything was smooth. We encountered ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

I moved in March and my house still dealing with plumbing issues.

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2024
  • Fisherville, KY

The issue is with your subcontractors. The warranty people are great, the lady who sold the house and the project manager were excellent. but your plumbing people since we moved, are having issues. one of the bills I received from the plumbing was rude. I knew I had to pay it because that problem was not his fault at that time, but the bill stated that "he wasted his time finding a leak) ( 3 hours ). then after that other issues appeared that are plumbing. but today is May 6 and we still dealing with them.

Pulte Homes responded:
We are thrilled that you are pleased with your homebuying experience, but sorry to hear your experience with plumbing issues has left you feeling disappointed. We'd like to know more about the problem. Would you mind sending us an email at customersupport@pultegroup.com so we can look into this? ^TP

Total Score 1


Quality 2

Trustworthiness 4

Responsiveness 5

New building in Metro Detroit

  • Sabrina H.
  • Verified HomeBuyer
  • May 06, 2024
  • Farmington, MI

This was our first home by experience, and they made the process, very smooth. The materials for that were on the basic side, but that it was the flexibility to add nicer light fixtures, bathroom, vanities, shower heads, etc. in the future. Overall, the price of the house seemed reasonable. When we went to close, we’re going to the show room and try and they were many more materials and lighting fixtures etc that we were never offered. I’m not sure if that was specific to this neighborhood, but I would’ve liked the choice if possible. Our building manager did a fantastic job communicating ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lack of quality control

  • David M.
  • Verified HomeBuyer
  • May 06, 2024
  • Clermont, FL

While the house is nice, the lack of the multiple construction groups do now watch what they are doing. Ensure you have set up an inspection of the home. We did and received 80 pages of discrepancies that need to be fixed or repair. While I can understand the missed paint area, I can not fathom why the team would install roof trusses that are split or have broken connectors, why they install the drawers in the shelving backwards so they could not slide out, stone that is obviously cracked or split in pieces and tile that is not properly installed that will crack when pressure is put on ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

New resident moving to GA

  • Steve H.
  • Verified HomeBuyer
  • May 05, 2024
  • McDonough, GA

Still moving in.. checking to see if everything works as they should

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Thorton Farms

  • Alyssa G.
  • Verified HomeBuyer
  • May 05, 2024
  • Dexter, MI

I am happy overall with my new home and the easy process. Justin and Khal were very responsive during and after the build.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not pleased

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2024
  • Westfield, IN

10% of non-refundable earnest money required. Had to complain numerous times during the building process on many issues to get it fixed. Kept asking good feedback on the survey both construction and mortgage process. The construction manager stopped responding right after the survey was completed even though there are some items that still need to be fixed. I am not going to recommend Pulte homes to my friends.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Very smooth and nice experience

  • Ivan D.
  • Verified HomeBuyer
  • May 04, 2024
  • Delray Beach, FL

Our experience was very good since we started buying process with Peggy until closing at Pulte in West Palm. Also, services and questions, things to correct when we receive the house: Mark was 100% on our side. Now, Robert is doing also a great job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home, we love the house!

  • Ching T.
  • Verified HomeBuyer
  • May 04, 2024
  • Las Vegas, NV

She is the best sales manager we have ever experienced, and the whole team was wonderful throughout the entire purchasing process, including the closing of the house. We are very happy with the quality and value of this house. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Overall a great experience having our new home built

  • Michael T.
  • Verified HomeBuyer
  • May 03, 2024
  • La Grange, KY

It was a pleasure from start to finish. Thanks again for everything communication is very important. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Time Hone Buyers in Anna, TX

  • Matt H.
  • Verified HomeBuyer
  • May 03, 2024
  • Anna, TX

This was our first buying a house and we were so lucky to have a great team of professionals who helped us along with the way with all the questions and concerns we had, our project manager Cole was so kind and knowledgeable with everything!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Recommend improving workmanship

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • North Myrtle Beach, SC

Overall is good, the builder should improve workmanship

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Beautiful home

  • Stacy W.
  • Verified HomeBuyer
  • May 03, 2024
  • Middleburg, FL

I love my home. The master it is exactly what I was looking for and the open space downstairs is great for gathering with family and friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area