Pulte Homes Reviews

The process from start to finish was smooth, stress-free, and very efficient. All my questions were answered right away and I was always kept in the loop, especially when it was close to closing time. The builders took care of everything before the final sign-off and everything was handed over to me with such ease.

Our building manager Donato was awesome through the entire process. He keep us informed and answered all of our questions.

This is my first home ever and it was a smooth process. Everyone was knowledgeable and helpful. Made sure understood the process and answered my questions. Didn’t even need a realtor.

Do the research for the community you are considering. Ot is important to stay engaged in the build process and you should definitely engage with a 3rd party inspector who is there as uour expert to point out items requiring attention and to give you peace of mind

Great sales person. One stop shopping for insurance and mortgage

Smooth build with constant communications

Wonderful well built home. Pulte handled all issues quickly and efficiently. We love it. From sales to securing the mortgage, the staff all went the extra mile.

Nadia and Nate were great. After closing we noticed damage to the front door. Sent an email and work ticket along with photos and have not had any response.

The buying experience with Pulte on a new home was much better than I expected. Compared with buying an existing home on resale it was much more pleasant.

Do not sign the final inspection report until all problems have been resolved. An employee promised to fix items at signing and when reminded, appeared to forget.

I have reached out multiple times but have not received any response. The microwave, which is installed inside cabinets, is meant for countertops and not built-ins. Whirlpool has refused to provide warranty support. Despite reaching out to multiple people, I have not received any replies.

House seemed to be built too fast

Very poor service! Even before I moved in i was sent a water bill for over $600. I should not be responsible for something I have not used. Pulte management was not willing to help. The patio door is of low quality. Tiles are laid unprofessionally. Even the smoke detectors are not in working order. I will not recommend Pulte homes to anyone. My brother was planning to purchase from Pulte, but he changed his mind after my experience.

Overall craftsmanship of the home was poor. Can tell everything is mass produced and rushed. Minimal attention to detail. Had to do multiple warranty visits which was a slow process with slow response times, had to escalate everything. Pricing for some of the upgrades were out of control. WIsh we had some different upgrade options and ability to change some things, like kitchen pantry and closet shelfing. The process of actually buying the home, closing, and sales team were great!

Daniel was a great general contractor and we were very impressed with his attention to detail and general concern that he was delivering a product that was 100% solid and flawless. He is a true asset to the Pulte Corporation and I would highly recommend to other future Pulte homeowners.

Disappointing experience with Pulte Homes. Little customization options were available even when willing to pay for basic changes such as adding tile to a room instead of carpet. Felt mislead and lied to at various parts of the process as the sales office would tell you what to expect or what is upcoming but when you got to the build process that was not the case. Stressful closing process as the house was not completely ready and the builder fell back on excuses of "you can trust me" or the warranty will cover that after closing. Construction crew left trash throughout the house and yard after close. Final walk through felt more like a lip service and a head nod to 90% of the complaints because Pulte already moved on because according to the builder they only care about the structural stuff being right. ... More

Before buying a Pulte Home, I was excited because I thought Pulte’s build quality was going to be superior to that of other builders. Or at least that is how it was marketed. That was definitely not the case. Getting them to fix any issue has been like pulling teeth, and they are extremely slow to respond to simple requests. Don’t expect more than what you will get from any other builder.

I had a wonderful salesperson name Kay. She was very knowledgeable about the entire process and made herself available at anytime to explain, clarify, or intervene if necessary.

Very great experience I’m super happy thanks to Mark and Peggy

Mathew, Kim and Closing agent made the entire experience so smooth. We are very happy with our choice and it’s a wonderful community.

The Sales team was/is great to work with. They were patient with answering all my questions and didn't try to sway or influence my purchase decision. Great communication, updates provided with pictures during the various build stages was value added service on display. It made the experience more special. Found some surprises during the build, like the closet being omitted from the basement by the wet bar. All marketing info and online interactive tool included the closet. Was informed at pre-drywall that the closet was no longer offered and no option to request it. Another surprise was a miscommunication with the design team and the Construction manager about having both recessed lights and pre-wired vanity lights in the secondary bathrooms. We worked through this as a team and I'm very happy with the outcome. Loving the house! After moving in, discovered we may be missing a heat vent in the master bathroom and a cracked window in the garage door. Some additional minor oddities but an excellent work of craftmanship. Overall, we are so pleased with the building experience and the final product. Working together was/is indeed the secret to this success. ... More

Great workmanship great communication with buyer

We purchased a spec home that was supposedly completed. Upon possession we found a bunch of issues that were not completed or poorly completed. Lots of paint, trim, glass, tile, paver, landscaping and other issues. Upon contacting them to correct I started getting the run around. In addition trying to work through their "warranty" dept has been an additional issue. I had to escalate these issues to get get any response and I'm still waiting after weeks for resolution.

We had an overall positive experience. Wes was great to work with.

All 10's for Jimmy and team. Great experience!