Pulte Homes Reviews

Garage should not be sold as a two car garage

Love all the personel Diane, *****, ***** but, have some complaints, 1. not able to get am electric stove, 2. garage not painted, 3. sprinkler responsibility turned over to early, 4 no lights above the mirrors in main bath.

Significant construction is*****s and poor workmanship. Poor communication between trades.

The excellent customer service.

Overall I'm super happy that I went against my gut and purchased my new home. I am absolutely in love with my house but that's after me fixing a lot of things I felt should have been fixed by them and having to have the warranty people out here multiple time to fix things that I could not. The sales person was very responsive to us until we signed papers and put money down and then we seemed to become less important. There were times that I felt like they felt I was being a pain in the a** but when you pay this much money for a house you kind of expect it to be move-in ready. Our construction manager was great and he found things that we didn't find on our inspection. I wouldn't say it was the worst experience but I wouldn't say it was the best and I definitely felt like there was some areas that they could improve in ... More

Purchasing a new construction home was supposed to be an exciting experience, but unfortunately it has been incredibly disappointing. The quality of workmanship has fallen far below what I expected for a brand-new home. Every day, we seem to discover another is*****—whether it’s poor finishes, sloppy craftsmanship, or items that should have been caught during quality inspections before closing. As homeowners, we shouldn’t have to spend our time creating an ongoing list of repairs in a brand-new house. The number of defects has been frustrating and has taken away from the excitement of moving into a new home. While some is*****s have been addressed, new ones continue to surface, raising serious concerns about the overall quality standards and attention to detail. I would encourage anyone considering purchasing from this builder to thoroughly inspect every aspect of the home and not assume that “new construction” means high quality. I hope the builder improves its quality control and craftsmanship so future homeowners receive the home they were promised. ... More

Although the home is beautiful, what you get for the price of the home is not aligned. We had strong and positive feedback going into the buying process of a Pulte home and were encouraged to consider this builder over others, which we did; however, and it has not met expectations. The buying process was extremely stressful with a low appraisal and multiple issues that had to be submitted for warranty claims since closing. It’s made it very hard for us to enjoy our Pulte home or feel confident in our future here.

Very satisfied with the whole procedures of my new home purchase, from sign-up, construction, to walk-through, and final closing. Good quality, professional services, with their trusted name as a builder, and detailed orientation of the features of the house, let me feel having peace of mind. Love my new home!

Prior to closing, go over the property very carefully. The person going with the buyer at the time of final walk thru, is unlikely to point out any issues.

I just want to take this time to thank Pulte mortgage and the whole team they are very professional and very supportive. Made this process smooth, they were always willing to help. Great people

The staffs were very friendly and thorough in introducing the details of the property. During the closing process they provided the hand holding in understanding the details of each document. Before closing the walk through was very thorough and provided with a lot of information. After we moved in we found some minor problems and were fixed promptly. We are very happy with the quality of the property.

We had a great experience while closing our new house. And at the outset everything looked great but we slowly started facing lot of trivial is*****s which is hindering with the joy and happiness of moving to our new home. It’s been less than a month since we moved and we haven’t stopped reaching out to the customer service team on a regular basis. However the customer service team is trying their best to address the is*****s. The builder needs to thoroughly inspect the quality of the new house and fix everything before handing it over to the customer.

​From the initial design consultations to the final structural walk-throughs, our experience building a new home with Pulte has been nothing short of exceptional. Building from the ground up can easily become overwhelming, but the professionalism, organization, and attention to detail from the construction and design teams made the journey incredibly smooth and rewarding. ​Our construction manager, Rick, was fantastic and incredibly responsive from start to finish. While our design center consultant wasn't quite as helpful as we would have liked—especially since this was our first time picking out interior finishes—the overall experience was still fantastic. We are so happy and thankful that we chose Pulte! ... More

I was assured that everything was covered under warranty, but now that I am requesting a replacement, I am not receiving any support.

The quality of workmanship is not very good and the response from the project manager is a lot of promises without results. Seems the subcontractors that install don't care about quality and don't recognize their poor workmanship; I believe they install with the hope that the homeowner doesn't see it or it is too late to do anything about it - I can share photos showing terrible finishes of what is considered industry standards. Our expectation was that a $500,000 ($200 per sq ft. home) home would not have the lowest quality of builders grade materials available (carpet, trim on outside stone to name a couple). Resolving any issue with the home has been slow at best. Finally, we basically were pressured to close before 3 to 5 things we noted were unfinished; we were promised they would be taken care of soon after closing - we were in the home a month before the final grade was completed - basically because we paid cash for the home we were not a priority once closed - regarding final grade, I was told Pulte had to prioritize grading of homes with financing because banks will not close until completed - we paid cash and were promised we were a priority to get the final grade completed - frustrating to see 3 to 5 homes that were not finished get their final grade but the 3 or 4 homes where people had moved in (including us) did not have their final grade. Overall Pulte tells customers that they build quality homes and will take care of you - our experience is the exact opposite and if you ask our neighbors, they will tell you the same. ... More

The closing felt rushed, and within the first week I encountered several issues: a broken master bedroom door, a laundry room door that doesn’t open or close properly, poorly finished window painting, and an HVAC system that wasn’t functioning as expected. The builder’s response has consistently been, “Report any issues and we will fix them,” but many of these problems should have been caught during a thorough pre‑closing inspection. A new homeowner shouldn’t have to discover basic defects after moving in. I hope the builder invests more time in quality checks before handing over homes. For anyone purchasing, I strongly recommend doing a detailed walkthrough and ensuring all concerns are addressed before closing. ... More

The list is too long. We could not be more disappointed in our new, absolute garbage, home. Biggest mistake of our lives. DO NOT BUILD WITH PULTE HOMES. Hire a 6th grade wood shop class and you'll get a far superior home.

Everything we expected We appreciated efforts to rectify some minor imperfections We are very satisfied

Smooth process

I had a great experience with Pulte from start to finish. The entire process was smooth, well-organized, and exceeded my expectations. Communication was excellent throughout, and every team member I worked with was professional, responsive, and helpful. The quality of the construction has been outstanding. For added peace of mind, I hired an independent home inspector, and even they were impressed with the quality of the workmanship and attention to detail throughout my home. I moved in approximately a month ago and so far, I have had no is*****s, and I am very happy with my purchase. I would absolutely buy another home from Pulte in the future and would highly recommend them to anyone considering a new construction home. ... More

Home was not completed by the closing. Too many items to be corrected. Dictating when to inspect and giving one day window, home was not ready for inspection, my inspection was doing Pulte’s supervisor’s job telling them too many items to be fixed. LVP flooring (gray)not matching the orange hardwood stairs, while many manufacturers provide matching stairs components. Initially refused to correct. Still nothing done. Painters, drywall, electricians… not qualified to do their jobs. YouTube videos coming soon to support my claims.

I see a lot of negligence. ***** started breaking, door hinge pins damage the door. Floor is not even. When doors open the drywall is damaged.

Great experience and beautiful home. We are very happy with everything and appreciate the support from everyone involved throughout the process.

Excellent service and communication regarding construction progress.

Great