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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12740 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12740 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Thank you Nelson!

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Durham, NC

Thank you Nelson!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Pulte Home

  • Sean S.
  • Verified HomeBuyer
  • May 26, 2020
  • Haslet, TX

Pulte was great every step of the way. Great quality and affordable!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

paradise

  • Theodore K.
  • Verified HomeBuyer
  • May 26, 2020
  • Naples, FL

we love our new home so much!!! the entire experience with pulte from beginning to end was top notch! quality build, quality materials & quality outcome! ⭐️⭐️⭐️⭐️⭐️!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kyle is the best rep we've ever dealt with!

  • Randall H.
  • Verified HomeBuyer
  • May 26, 2020
  • Novi, MI

Kyle's work is thorough and meticulous. He has an answer for any question and he follows up to make sure we're happy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my first home

  • Kalyan M.
  • Verified HomeBuyer
  • December 19, 2025
  • Lancaster, SC

Great living experience in my new home thank you

Pulte Homes responded:
Thank you for sharing. We’re so glad to hear that you’re having a great living experience in your new home! We truly appreciate your kind words and hope you continue to enjoy every moment! ^Kelly

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Recent Purchase

  • Anthony T.
  • Verified HomeBuyer
  • December 16, 2025
  • Plymouth, MI

The mortgage application process went smoothly. The house was available to move in when promised. The white glove service to integrate the electronics in the house was exceptionally well done once an Internet connection was made. Had some minor glitches ( for example the garage door failed to close sometimes) that were repaired promptly. Don’t hesitate to call for service.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the mortgage process went smoothly, your home was ready as promised, and the white glove electronics setup was handled exceptionally well! It’s great to know that the minor issues you encountered were resolved quickly and that you felt supported throughout. We appreciate your feedback and your encouragement to reach out for service whenever needed! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

From the Sales Staff to the Construction Manager our experience has been very good so far. We’ve only lived in a new home for two months.

  • Michael F.
  • Verified HomeBuyer
  • December 11, 2025
  • Longs, SC

Our overall experience has been very good. We cannot say enough about East Carolina Care. The warranty department is very responsive to request/ issues and follow up could not be better. The office staff and on site advisors get very high marks from professionalism and great customer service. Very impressive.

Pulte Homes responded:
Thank you for sharing your experience! We’re delighted to hear that your overall journey has been very good and that East Carolina Care has provided such responsive and thorough warranty support. It’s wonderful to know that the office staff and on-site advisors have shown great professionalism and customer service, and that your sales team and construction manager contributed to a positive experience as well. We truly appreciate your kind words and are glad your first two months in your new home have been so positive! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Excellent build experience

  • Marius S.
  • Verified HomeBuyer
  • December 10, 2025
  • Blacklick, OH

From start to finish it was a positive experience. Builder is responsive and does their best to ensure timelines are met and concerns addressed. Prices are high, but in line with what is expected these days. Quality of build is good, above average with no major issues identified. Overall it was a great experience to build our dream home with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Short Survey from Pulte

  • Richard W.
  • Verified HomeBuyer
  • December 09, 2025
  • Elizabeth, CO

Good Experience. Michelle (sales advisor) was great!

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience while working with Michelle! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Skip

  • Austen B.
  • Verified HomeBuyer
  • December 09, 2025
  • Naperville, IL

Our sales associate Britta was incredible. She was so helpful and knowledgeable of the process that it took a lot of stress out of the purchasing our new home. We were fortunate to have her help us. The other person who helped tremendously was our Assistant Construction Manager Eric. He was always there to answer the questions about the construction schedule keeping us informed on every step of the process. When we had concerns or issues they were addressed quickly. Both my wife and I felt at ease knowing that he would give us a thorough explanation for our questions. Both Britta and ...

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear how incredible Britta was in guiding you through the purchasing process and helping ease the stress of buying a new home! It’s also great to know that Eric kept you informed every step of the way, addressed concerns quickly, and provided clear explanations that gave you confidence throughout construction. We truly appreciate your kind words and recommendation, and we’re glad Britta and Eric made your homebuilding journey such a positive one! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My purchasing experience with Pulte

  • Kurt G.
  • Verified HomeBuyer
  • December 09, 2025
  • North Port, FL

Our experience with purchasing our home was great. From the initial contact with Zak in the sales office to working with Trent in charge of building was outstanding. Both were extremely responsive, professional and pleasant to work with. Both Zak and Trent answered all our questions knowledgeably, timely and with a genuine willingness/passion to ensure our full understanding. Trent made sure everything was corrected with the house before the final work thru with him. He explained to both my wife and I everything we needed to know about house before moving in. He was a pleasure to work with. ...

Pulte Homes responded:
Thank you for sharing your wonderful experience! We’re thrilled to hear how outstanding your journey was, from your first interaction with Zak in sales to working closely with Trent throughout construction! It’s clear both were responsive, knowledgeable, and genuinely committed to ensuring you felt informed and supported every step of the way. We truly appreciate your kind words and hope you enjoy your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality Built

  • Kevin S.
  • Verified HomeBuyer
  • December 09, 2025
  • Ocala, FL

We have been enjoying our new home. Construction Manager was great to work with and ensured all crafts did a great job during construction. Only draw back was that we had to purchase a number of items: refrigerator, ceiling fans, blinds, pendant lights, and screening for lanai after moving in.

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that you’re enjoying your new home and that your construction manager ensured high-quality work throughout the build! We also appreciate your feedback regarding the items you needed to purchase after moving in. Your comments are valuable as we continue to evaluate what offerings best support our homeowners. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing

  • Rakesh B.
  • Verified HomeBuyer
  • December 09, 2025
  • Peoria, AZ

Wondeful house with superb floor plan! Best floor plan

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had such a positive home buying experience with us! It's wonderful to know that you are enjoying your new home and it's layout. Congratulations! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home owner

  • Janice O.
  • Verified HomeBuyer
  • December 08, 2025
  • ALVA, FL

Love my home buying experience was pretty straightforward. Post home by most of my issues have been addressed but the big issue refrigerator problem remains on addressed. My frustration is lack of responsiveness to my emails and calls about the problem. Very frustrating to have an issue with a new refrigerator and not get any response or assistance in getting it addressed.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that your homebuying process went smoothly and that most of your post-closing issues have been resolved, but we’re truly sorry that the refrigerator problem remains unaddressed. We appreciate you bringing this to our attention, and we’d welcome the opportunity to reconnect so we can help move this issue toward a proper resolution, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Good product and helpful builder

  • Alexis S.
  • Verified HomeBuyer
  • December 08, 2025
  • Apex, NC

Very happy with my home and thankful for Adrian and his assistance.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive home building experience! It's wonderful to know that you felt supported by Adrian and produced a great home. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte experience

  • Gary J.
  • Verified HomeBuyer
  • November 20, 2025
  • Venice, FL

We had a very good experience from pre-sales to closing. Everything went smoothly, and the Pulte team was very efficient. Glenn, Chuck, and Angela were especially helpful. We are very excited to be in our new home and part of the Lakespur/Wellen Park community.

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that everything went smoothly from pre-sales to closing and that the Pulte team made the process efficient and enjoyable! We’re excited for you as you begin this next chapter in your new home and the community! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Overall excellent experience with a few niggles

  • Justin M.
  • Verified HomeBuyer
  • November 17, 2025
  • Macomb, MI

How did you feel about the entire process, from initial purchase to final move-in? It was excellent. We were well informed and had a great seller's agent named Antoine who's taken exception care of us. The construction side was great too with weekly updates and good communication. How would you describe the quality and value of your new home? The quality of the home is subjective. At a distance, everything looks great, however after living in it for a few months now, you can tell the trades were rushed when putting things together and a feeling of corner cutting lingers. Gaps ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive homebuilding experience with our team. It's wonderful to know that you felt informed throughout your process. However, we're sorry to hear about your concerns with the quality of your home and would like to make leadership aware of this. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good product in great location

  • Cynthia W.
  • Verified HomeBuyer
  • November 16, 2025
  • Saint Paul, MN

We purchased a row home in the Highland Bridge neighborhood in St. Paul. We love the location and home but are a bit disappointed in the quality of some components like the garbage and recycling bins which came off track within a few weeks. Also the distribution of heat is not optimal and the first (of three) floor is quite chilly despite the vents being fully open. In the process of getting these points addressed soon I hope. Great and seamless purchase but know that nothing during the build process can be modified.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that you love your home and its location in the neighborhood, and we appreciate your kind words about the overall purchase process! We’re sorry to hear about the issues with the garbage and recycling bins as well as the uneven heat distribution, we would like to make leadership aware of them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Wonderful experience

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2025
  • Lake Alfred, FL

Its was the best home buying experience out of all our buying experiences

Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear that this has been the best homebuying experience you’ve had! If you ever need anything as you continue settling into your new home, we’re here to help! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great process!

  • Andrea O.
  • Verified HomeBuyer
  • November 13, 2025
  • Rockville, MD

The process was transparent and easy purchasing a home with Pulte. Our home looks great and the construction manager is so helpful in fixing stuff or informing us on how to maintain things as first-time homeowners.

Pulte Homes responded:
Thank you for sharing your experience. We’re happy to hear the homebuying process was clear and easy and that your construction manager has been so helpful and informative! It’s great to know you’re enjoying your new home and learning along the way as first-time homeowners. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Very happy

  • Brian B.
  • Verified HomeBuyer
  • November 13, 2025
  • Sunbury, OH

We are very pleased with our new home. The process was simple and the end product turned out really great. We didn't know exactly what we wanted but Pulte provided options for us to choose from.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that the process was simple and that you’re pleased with your new home! It’s great to know our team was able to guide you with helpful options along the way. Congratulations on your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Committed to quality

  • Pablo B.
  • Verified HomeBuyer
  • November 13, 2025
  • Horsham, PA

The whole home buying experience has been great thanks to the support received by each person we have dealt with at Pulte. It shows they are really committed to providing the best possible service and support, starting with our first contact with the sales representative, then construction manager, and the maintenance manager. And that positive experience is is what makes a big difference. Besides the house is beautiful and well constructed with a nice community. We really love it here and we are very happy with our decision to buy a house from Pulte.

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that every member of our team provided great support and care throughout your homebuying journey! It’s wonderful to know you’re happy with your new home, the community, and your decision to build with us. We greatly appreciate your kind words! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

quick home purchase at Prestwick, Apex

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2025
  • Apex, NC

We purchased a quick home from the builder’s inventory. The home is fine, but the sales contract number differs from the actual closing numbers. For instance, the sale contract states $174 monthly HOA dues, but the actual HOA account shows $181.33 monthly. Before closing, and after closing, there are no change orders or other changes. We reached out to all Pulte departments, but no one seems to know who to contact regarding the monthly HOA price increase. This price hike occurred without any prior notice or legal letter, how it is possible? Let us know who can help us to resolve the issue. ...

Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear about the confusion and frustration surrounding your HOA dues. We understand how important clarity and consistency are when it comes to your contract terms. We recommend reaching out to your HOA directly to deal with this matter. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great Property Manager and Team

  • Eric E.
  • Verified HomeBuyer
  • November 06, 2025
  • Fairburn, GA

Mico and her team at Pulte Enclave Parkway Village made the buying experience an enjoyable experience without stress. Our choice was exactly what we were searching for.

Pulte Homes responded:
Thank you for taking the time to share your experience. We're delighted to hear that you had a positive experience with Mico and our team! It's great to know that they made your homebuying experience enjoyable without stress. Congratulations on your new home, welcome to the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Fast response with issues

  • Lita L.
  • Verified HomeBuyer
  • November 06, 2025
  • New Albany, OH

Brian is very helpful when problem happen.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that Brian has been helpful and responsive in resolving concerns in your new home! Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

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