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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great Experience!
- Manoj W.
- Verified HomeBuyer
- February 01, 2024
- San Jose, CA
Had a fantasic experience with Mary, our sales agent, who guided us through the whole process. Post closing, Mike and Jose were great in getting us oriented and address any questions or changes. Thanks for making this a smooth process for us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad experience with the house and fixing issues after moving in.
- Milton V.
- Verified HomeBuyer
- February 01, 2024
- Land O' Lakes, FL
The house looks like they house cheap materials and tiling to get it done. I am still waiting for issues to be taking care of. So far, I have a terrible experience with the so call new house.
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 1
Cannot expect more!
- Yamei W.
- Verified HomeBuyer
- February 01, 2024
- San Jose, CA
The services that I got are way beyond my expectations. Love everything about it! I feel really lucky! Thank you!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Fabulous experience
- Joan F.
- Verified HomeBuyer
- February 01, 2024
- Olmsted Falls, OH
Pulte built us a lovely home; our sales rep and construction manager were both very professional and responsive to our requests. From signing contract to move- in was 6 months, and our CM stayed in touch throughout the process. We couldn’t be happier with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very satisfied
- Bernadette F.
- Verified HomeBuyer
- February 01, 2024
- Valrico, FL
Very impressed with sales rep Laura and construction manager Duane. They were they with me every step of the way.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Worth Every penny you invest.!
- Manas G.
- Verified HomeBuyer
- February 01, 2024
- High Point, NC
The overall process from beginning had gone very well. The entire resposes to our each & every question pretty well & accurate. The officer during the inspections notes every point we mention to be corrected in the house and tries to clear out before closing. The closing process too is very quick and I like my home. Thanks Pulte.!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Satisfied homeowner
- Chinwe B.
- Verified HomeBuyer
- February 01, 2024
- Princeton, TX
There was a lot of back and forth as regards to verification of income which is somewhat expected. However the team was swift in the approval process . Interest rate didn’t help my case but I’m hoping things gets better as time goes on. Overall I’m satisfied with quality of the home .
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service, impressive new construction
- Gerald A.
- Verified HomeBuyer
- February 01, 2024
- Middleburg, FL
Title: "A Dream Home Come True - Review of Our Brand New Construction Home" Introduction: Our new construction home, located in Middleburg Florida 0.5 miles from Oakleaf center, school and neighborhood has truly exceeded our expectations. Nestled in a [mention unique selling points of the area] area, this home has become our sanctuary. Body: 1. Design and Architecture: From the moment we stepped inside, we were captivated by the modern design and open layout. The architectural style blends seamlessly with our lifestyle, creating a welcoming and comfortable atmosphere. 2. Quality ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Realtor
- Walter G.
- Verified HomeBuyer
- February 01, 2024
- Riverside, CA
Not proactive, poor communications .
Pulte Homes responded:
Hi Walter, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Great Experience
- Reginald F.
- Verified HomeBuyer
- February 01, 2024
- Rockwall, TX
Overall experience was great. Everyone did as they stated and kept us in the loop.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mark
- Mark P.
- Verified HomeBuyer
- February 01, 2024
- LAS VEGAS, NV
It was a very smooth and seamless process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our home, but the customer service was awful.
- Matthew R.
- Verified HomeBuyer
- February 01, 2024
- Punta Gorda, FL
Hard to get responses from our construction manager as well as our customer service rep after we closed. Miscommunication caused us to not have the proper elevation package we asked for. Had major issues with our AC and dryer as well as minor issues with our dishwasher and street drainage system. Our sales rep Christine was great and very responsive, but getting help fixing these issues from the rest of the team was difficult, took a long time, and we only received responses and action by constantly following up and complaining.
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 1
It’s good
- Irina H.
- Verified HomeBuyer
- February 01, 2024
- Olmsted Falls, OH
I love our new home. We had one minor issue that was taken care of very quickly. Everything is great honestly. The only thing I’m not a fan of is our flooring. The quality is not that good. It was stained before we moved in. I was told I can wash it of easily. It’s not true. Also it doesn’t feel or look nice. I guess we will change that as we have an opportunity.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Response to issues were excellent.
- Anonymous
- Verified HomeBuyer
- February 01, 2024
- Johns Island, SC
Better than previous years .
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
My GC Mark provided and excellent overview of my property and provided excellent customer service
- Anika K.
- Verified HomeBuyer
- February 01, 2024
- Fort Lauderdale, FL
Matt, Mark (GC)and the Entire financial Pulte team work very diligently and proficiently to ensure my home buying process went smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Margareth
- Margareth S.
- Verified HomeBuyer
- February 01, 2024
- GARLAND, TX
We were looking for a home in Garland area and Pulte has what we need for our family. Chad gets the excellent rating for being attentive to our requests and answers our questions in great details, he is very knowledgeable and kind, The loan department had been thorough and we were able to close on the day we requested. Jorge the construction asst made sure we get our home orientation well explained and we get to utilize all the great features Pulte Home has. Our family are truly grateful for being in this community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy with our new home.
- Maria D.
- Verified HomeBuyer
- February 01, 2024
- North Reading, MA
Everyone was very helpful through the purchasing process. Very attentive and courteous.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Personal experimentado y profesional
- Jose R.
- Verified HomeBuyer
- February 01, 2024
- Davenport, FL
He experimentado un trato profesional con las personas que hablé. Conocen muy bien su trabajo y nunca tuve problemas
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Since closing I have noticed many mistakes in the finish work of my new home
- Anonymous
- Verified HomeBuyer
- February 01, 2024
- Naples, FL
Since closing I have noticed many mistakes in the finish work of my new home. From faucets that do not line up with handles, to door threshold that is loose and getting worse. I keep finding small things that represent a lack of care in the details: Uneven cabinet doors, sloppy grout lines, no sealer on the grout of tiled floors, mistakes in mill work details, any more. One I move in, I will have these problems corrected.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Awesome
- Samson A.
- Verified HomeBuyer
- February 01, 2024
- Brownsburg, IN
Wonderful and overall best home builder
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Leo and Travis are amazing!
- Dana S.
- Verified HomeBuyer
- February 01, 2024
- Tucson, AZ
Always listen and follow up is quick
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice floor plan
- Brandon W.
- Verified HomeBuyer
- February 01, 2024
- Huntersville, NC
Home builder process was smooth for the most part. Quality is ok but not the best abs definitely could be better. Small little nuisances are missed in the house but overall a nice house
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Overall experience is good.
- Venkatachalam B.
- Verified HomeBuyer
- February 01, 2024
- Plainfield, IL
There is a room for workmanship. We haven't raised any question or issues, so can not comment on Responsiveness yet.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Great Experience
- Heather B.
- Verified HomeBuyer
- January 31, 2024
- Powell, OH
I had a great experience starting with Gregg in the sales office, to the emails I received to update me on the building process to the final walkthrough with Bill and received prompt responses help to a couple of items after I moved in. I could hardly find anything to write down at the final walkthrough because the workmanship was excellent. It is clear their years of experience has taught Pulte how to streamline the home building process and provide great customer service. I highly recommend them as a builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love our home in spite of imperfections, delays and communication issues
- Katie Z.
- Verified HomeBuyer
- January 31, 2024
- Pickerington, OH
Overall, we love our new home! However, the process of getting there was stressful one. There were four different construction managers assigned to our neighborhood throughout our build process. Karl transitioned out partway through, but he was great while he was here! Ken is very friendly to work with, but wasn’t great about responding to communication or getting much real work done. Liam seemed competent although not particularly friendly. We felt a bit rushed at our final walk-through. We gave the team over a week to get some final punch items complete, and the night before closing ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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