Pulte Homes Reviews

1. The buying process was very smooth as the pulte sales person was responsive in timely manner and she did whatever she could to help me with my concerns. 2. Here it comes the journey of every homeowners that want to build their trust in the house as it’s building. With the same excitement, I was visiting the site every week getting to know the process as well as gaining confidence in the house with the quality of the work. As few months passed by, I started finding the construction manager was negligent and not doing his job in supervising and managing the quality of the construction and instead I was doing his job pointing out easily seen mistakes the labor had made. He would not hesitant lying in front of you and would not feel the shame after you proved him wrong. He would lie to you again just because he wants to get your signature on completion certificate and close the house on time. 3. Although I signed the completion certificate but I did not have confidence in the completion of the house. 4. But here the twist comes and I was able to gain the confidence in my house after closing because PulteHomes saw my feedback I provided at closing and the higher level manager reached out to me through a call and assigned me a lead manager to address my issues after I explained him what happened. Overall PulteHomes is great and so would recommend PulteHomes to my friends and relatives!!! Just don’t hesitate to explain your issues as I did not, even thought it was my first house ever!! ... More

The post sales experience has been disappointing. Workmanship is sloppy with poor quality control. Expected the home to have been in better condition upon closing, especially given it is a new construction. Issues pointed out at pre-closing were not addressed and 6 weeks later, still waiting for resolution. There have been new issues with the home just in the last 3 weeks. Customer Care is unresponsive. Would not recommend.

Love the Ashby model. Love our view on the eagle preserve of Northridge. Once we closed the follow-up on issues was poor. The Pulte people are nice and well-meaning, but they are obviously pushed to move on to the next house.

My home settled in December. It was repeatedly made clear, by Pulte, that the home must be completely paid for at least one day before settlement. I honored that requirement in good faith. There were many items that needed attention post settlement. None insurmountable. 4 months post settlement, they still have not completed all of the repairs.They don’t group any repairs together for the same day, consequently, not even by the same trade, so you need to be home many, many days to allow them to do just a few quick minor repairs. And you have to continually remind them about the repairs that you previously mentioned to them. No consideration for the homebuyer, because they already have your money. I guess that’s the way they look at it. Good faith is to supposed to go both ways. Not just by the new homeowner. Disappointing. ... More

Lot of cosmatic mistakes -- like the wall finishes are not done properly. Base Boards are not done properly. The wall or the dry wall is uneven. Plumbing is not good. Outside grading is not good.

All in all the experience of buying a Pulte home was very easy. The workmanship is very good. When we did the walk-through, I was really pleased with how well everything was finished and detailed. I believe the process of working with the designer, at least in my case, could have gone a little smoother. I feel like, as an out of state home buyer, I Could’ve used more time

Our Contractor Cody and agent, Nadia were great during the home buying process.

Building experience was excellent from start to the finish. Sales rep and project manager were professional, extremely knowledgeable and fun to work with. Mortgage experience was also great.

We love our Pulte Home. It’s in area accessible to all kinds of shops and the interstate. For the home itself, it doesn’t look as big and spacious when you’re standing outside in front of it. But when you come enter, you instantly become wowed by the high ceilings and spacious rooms. Of course, with more room, there’s some give and take. I sometimes hate they build these mass production homes where they compromise garage space. The garages are barely big enough for 1 compact vehicle and 1 mid-size SUV to fit in. Other than that, I really like the fact Pulte has different communities with different designs and options you can choose from. The subdivision I’m in has 3-5 different designs with the Mitchell being the most popular. I wish they had model homes of the other designs when we were looking at this community. The yard space is perfect and spacious. The design center staff was helpful. Our builder, Tina, and her crew were awesome. She provided updates on a regular basis about if there were going to be any delays or if something had to be reordered. Closing was a breeze and our agent, Jimmy, was pretty good as well. If you’re one who is looking at Pulte Homes and desire a new home to be built, that is the best way to go because you can design your house with the many options and add-ons they have. Of course it will be pricey the more things you add but it will be well worth it in the end. The agents on site are friendly and helpful as well! We anticipate making great memories in our community and can’t wait to meet our new neighbors as the subdivision fills on up. ... More

The agent - Parisa was excellent. She replied right away when we had issues. Even though she couldn’t do it she tried her best. The builder was also good but the sub contractor wasn’t good enough especially the tile job and brick a little disappointed. But we satisfied with insulation and teamwork.

Experience went smoothly overall. Delays happen and are very frustrating but Pulte has been responsive to us. We love our new home.

Meeting with the sales personal when looking for our new home was great, Foundation through framing was good, the finish work was very poor

My sales consultant, Ramsey was great. She went above and beyond to make our experience great. Austin, our construction manager was also GREAT! He was willing to do anything, including addressing issues personally, to make our home purchase a great experience. Both Ramsey and Austin deserve 5 stars. The Financing team was good and overall the service before the sell was good; however, the service after the sell needs some work. The after purchase team has yet to followup with me. I was told that my information would not be sold but I’ve had several solicitations from Non-purchase related vendors. Some have used the Pulte name and have used shiesty tactics that are not expected from reputable companies. I was assured that this would not happen but obviously that has NOT been the case. ... More

We’ve had a few issues we had a leak under the sink that was no big deal that was fixed right away. We then had our slider on our lanai when I went out and then shut it. It locked because the pin in the handle did not come back out to stop it from locking, we had to hire a locksmith to come that night because we were locked out of the house at $300 which we were never reimbursed for they came and fixed the door and we were told that that does happen sometimes when it was misaligned so they realigned it we had the patchwork done on the wall and repainted Some of the screws started to fall out of our garage door and there was no end on the wires to keep them connected in the sensor of the garage door. I had the sensors fixed and then the door company came out and said that the door must’ve been hit because the first and the third panel Bowed while we’ve had our garage so our car has not been in the garage The guy that came out was extremely rude and arrogant from D&D garage doors and then I never heard back from customer care person. I had to text him to find out what was going on and he said oh the garage door company said it must’ve been hit they’re not gonna cover it. Well you can’t hit the first and third panel unless you got a really special car, especially when they are, 6 feet away from each other. The spots that were bowed we’ve had our sprinkler systems break and not have water on our lawn for a couple weeks. We have an issue where all the connections are for the water system where it is a deep hole I have contacted the HOA and put in a request for that to be fixed because it’s a safety issue I have a child that is blind and she’s falling in there already That still hasn’t been fixed and we’ve been here a month ... More

Lot of quality issues and issues with workmanship. Even after the closing day there were lot of paints issues that were not fixed. I have talked with few others in community and their experience is similar. I driveway I understand it can’t be done because of winter time but they didn’t even remove the nails from driveway which caused 3 tire punctures and tire replacements for guests visiting the house. Cabinets not done properly and I am still waiting for them to fix after more than 45 days after closing. Overall not so great experience. They charge you a lot of money for simple upgrades which other builders have included in their price. ... More

Everything was completed on time and above expectations. They really did a great job from Josh Schneberger (Sales) to the Final Walk through. I would definitely buy another Pulte Home!!!

Justin was a pleasure to work with and kept me updated in the progress of my new home which I greatly appreciated.

Don’t trust quality of workmanship get it inspected don’t close until everything is fixed and they will make excuses for most problems in the house walls they will look at from 6 feet away to see if they’re straight sliding door glasses. They will look at 9 feet away for scratches and many other problems that may not be resolved.

This was our second build with Pulte. There were issues from the very beginning, starting with the Project Manager who was totally clueless. Quality and workmanship from the subs was drastically different from only 3 years ago. We had to stay on top of things daily and supplied pics and letters to PM. Had to get his boss involved to get things done . Almost a year of nightmares but happy to finally be in and hopefully nothing major arises. Because of all of the issues documented, we were locked out the last few weeks which was totally childish. It was honestly a very long and grueling experience . ... More

I sent my request to have issues fixed within my 30 days warranty and no one ever called or emailed me back.

Excellent purchase. Love everything about my new Townhome

Very happy to be part of Pulte community…..

Recently bought a property through pulte. Their construction overall is of great quality but would really appreciate if they would improve their service at and post closing a bit. In our case they were not willing to move the closing date even by 1 day without charging us but when we did the walk through some issues came up that they had to repair. Nothing major just some finishings but still would be great to get everything handled before moving in. Now that we’ve closed its taking ages to get any work done. Again, the team is responsive but slow at sending folks to actually do the repairs

I don’t have time to write some elaborate review, let’s just say make sure everything is perfect before you move in. If there are any issues after the fact they do everything but honor their warranty and workmanship. Things that were identified before we moved in or the week after we moved in have still not been fixed and I am starting to get a feeling that they won’t. Huge disappointment.

I was very happy with the construction manager and the sales people