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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Great Home - Great Service

  • Benjamin L.
  • Verified HomeBuyer
  • January 31, 2024
  • Rockwall, TX

Im very happy when the construction manager fix issues quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with Pulte

  • Karissa S.
  • Verified HomeBuyer
  • January 30, 2024
  • Aurora, CO

From start to finish, everyone ..from our sales contact Harper to our construction contact Ron were very attentive to our needs. We chose a ready home. We had the opportunity to take multiple walks and Ron made every effort to follow up on everything that we felt needed to be addressed prior to closing. Also post move , they are very quick to address any warranty issues you find. I definitely would recommend Pulte Homes @ the Aurora Highlands area for anyone wanting to buy a new home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Experience was Mixed for me.

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2024
  • Winter Park, FL

I will provide both the good and bad experiences I've had with purchasing a townhome built by Pulte Homes. Good: The communication after the contract signing and during the construction of the unit was good. I was given progress reports regularly. Another good thing was the closing process. That went smoothly. Bad: Closing was 5 months after the contract stated estimated closing date. Because of that, construction seemed to have been hurried which caused some workmanship quality issues such as loose floor boards, sharp nails sticking from the carpet, noisy floors, and uneven ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Pulti Is always best place to buy and live with best homes

  • Mr. M.
  • Verified HomeBuyer
  • January 29, 2024
  • Concord, NC

It is great pleasure and 200% satisfied with Pulit Home construction and quality of home, execellent experience with Pulti Homes,,,,, I highly recomment Pulti Homes is best place for buying new homes for new buyers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My wife and I had an excellent experience working with Mary Ann and Russ to build our new home with Pulte Homes.

  • Donald D.
  • Verified HomeBuyer
  • January 29, 2024
  • Huntersville, NC

We worked directly with Mary Ann and Russ from the day we signed our contract through our closing date. They were both extremely professional and knowledgeable and I highly recommend them to any home buyer who is seeking to build a new home with Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The building process was quick and efficient.

  • Brian B.
  • Verified HomeBuyer
  • January 29, 2024
  • Canton, MI

This company did a lot to make buying and building a new home simple yet interesting with plenty of options to customize a build. It was all much easier than expected.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience working with construction manager Alex

  • Changshen F.
  • Verified HomeBuyer
  • January 29, 2024
  • Saint Augustine, FL

Great guy, updated in detail on work progress weekly, with nice pics! Always responsive to our questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jason

  • Gregory S.
  • Verified HomeBuyer
  • January 29, 2024
  • Plain City, OH

Jason was fantastic and very thorough the entire process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Below Average

  • Armando P.
  • Verified HomeBuyer
  • January 29, 2024
  • North Las Vegas, NV

I’m am not happy with this builder this is my first new build house and I had higher expectations than this. I first want to start first with the HOA dollar amount they gave me was a lie. It was double that when I got my first bill a month later after closing I feel lied to and I reached out to the HOA company and they confirmed that Pulte knew about the price raise about 5 months before I even stepped foot into their office. First week in the home there was water leak in my meter which I do give it to them they were quick to fix. But poor quality on painters and cabinet vendors. I ...

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 3

Paid too much for the house build with siding

  • Anonymous
  • Verified HomeBuyer
  • January 29, 2024
  • Farmington, MI

Had a good reputuation of Pulte Homes at the time of signing up the new house. After seeing the type of construction they're doing I can't recommand Pulte to any. There are hiring cheap labor and quality of work is not professional

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

So far so good

  • Michael K.
  • Verified HomeBuyer
  • January 29, 2024
  • Ellenton, FL

We have been in our new home approximately 2 months. So far we are quite pleased with our experience. We purchased the home as a spec that was about 1/2 finished at the time of purchase. We were pleased with the quality of materials and craftmanship that we saw at time of purchased and as the process continued. One are we were disappointed in was the builders decision to fence behind our home and all of the homes along our street after our purchase was made. We made the purchase based on the development plan we were given which showed no fence behind any of the homes on our street. To ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Quality of build, experience with construction manager

  • Balaji B.
  • Verified HomeBuyer
  • January 29, 2024
  • Raleigh, NC

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 4

Experience better than I had anticipated

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2024
  • Saint Augustine, FL

Overall, the buyer / build experience was better than expected. However, one's self should realize that you're the buyer, you're the one that will be living in the home and you're the one who will have to deal with outcome, therefore and ultimately, it is 50% my responsibility to maintain attention to detail, call a spade a spade and hold a firm footing if something doesn't look right, smell right, sound right, etc. As long as I was willing to hold my own self, personally accountable, to a degree, that if things did not turn out to my satisfaction AFTER I had tried every and all angles of ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great homes

  • Kathan P.
  • Verified HomeBuyer
  • January 28, 2024
  • Seattle, WA

Overall buying experience with Pulte homes was very smooth and helpful.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Work and Communication

  • Tim L.
  • Verified HomeBuyer
  • January 28, 2024
  • Bradenton, FL

The construction team and especially the manager was incredible. Fantastic work and great communication. They are also very responsive to feedback and questions which was amazing for us as we were living in a different state during the build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We had an attentive staff to work with

  • Kristina R.
  • Verified HomeBuyer
  • January 28, 2024
  • New Albany, OH

The experience was awesome but Pulte Mortgage underwriter was over the top nosey, intrusive and over the top with personal information

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Be careful every step of the way

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2024
  • Avon Lake, OH

Lots of pertinent information and decisions were left out of our sales presentations-we always felt "rushed". Then, it was pulling teeth to get appointment at the design center. We were surprised by the number of restrictions, like rectangular sinks, that were not oven offered options. We wanted an extra window, and even offered to pay double, but we were told no, with no explanation why. Lots of things like this made us skeptical even bit of the way. In the end, we now know we were "too nice" and still should've pushed for more, held our ground, and asked a lot more questions and demanded ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^AF

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte Homes Buyer Experience

  • Kyle K.
  • Verified HomeBuyer
  • January 28, 2024
  • Georgetown, TX

As a commercial general contractor I went into the home building experience with some general concerns from my knowledge of residential home builders. I was able to perform regular inspections during the construction and was pleasantly surprised by the quality of the workmanship managed by the Pulte construction manager. Subcontractors can be difficult to predict but he did well to control the quality and addressed items I found. I do recommend hiring a 3rd party inspector, it is money well spent and the individual found a few items to correct that I did not have capacity to research. Overall ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

we were very satisfied with the builder

  • Robert L.
  • Verified HomeBuyer
  • January 28, 2024
  • Fishers, IN

We are pleased with the quality of our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average

  • Cody Y.
  • Verified HomeBuyer
  • January 28, 2024
  • Warren, NJ

Pretend to be high end but just average

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Buying process was smooth. However, communication hasn’t been the best immediately after receiving keys.

  • Joshua D.
  • Verified HomeBuyer
  • January 28, 2024
  • Las Vegas, NV

Buying process was smooth. However, after receiving keys it has been very hard to get a hold of construction manager and I’m still waiting on services to be complete

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Excellent

  • Irene S.
  • Verified HomeBuyer
  • January 28, 2024
  • Las Vegas, NV

"Smooth home buying experience from start to finish! Grateful for a supportive team and a dream home to call our own."

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superb …. Short of Excellence

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2024
  • Plainfield, IL

Transparent and clean buying process. Superb help and responsiveness, very helpful and truthful. Extremely trustworthy. Superb quality of construction and the best part…. The team and the people. They were the best… everyone of them.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The experience was just ok

  • Marijoana P.
  • Verified HomeBuyer
  • January 27, 2024
  • Fisherville, KY

Don't allow them to rush you

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Super Happy

  • Naren V.
  • Verified HomeBuyer
  • January 27, 2024
  • Orlando, FL

Thank you for your new home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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