Pulte Homes Reviews

good experience overall [Jessica from sales did exceptional job and Clay from support team doing great job and only issue had is my construction manager was not up to the mark, we ended up having lot of issues, however support team is resolving those.

Great company, helpful professionals

Pulte kept us abreast throughout the build process and while there were little things here and there that were not perfect, they have been responsive and professional in trying to make things right.

It has been really great. Everyone who helped me in the process with Pulte have been really friendly and even the warranty team has been very responsive which is what a new home buyer would want

Pulte construction manager Nick Was helpful in closing.

We purchased this home for our daughter and her family. The buying experience was spectacular. The on;y issue we have thus far is that the GFI in the laundry room pops when she starts her washer. We plugged the washer into an extension cord then plugged the extention cord into an outlet in the hall and it works fine. I made a warranty request weeks ago and have not heard form anybody to date.

Pulte built a structurally sound home. Buying process was painful. Design Center was a great experience. Quality of workmanship was mixed (example; floor and tile work were great, Paint and finish carpentry not so great). Overall, a builder's grade quality home. Optional design choices offered are very overpriced. Staff is responsive to issue resolution.

Overall great experience. Our sales guy was amazing. He knew our budget and helped us use it according to our preferences. Our construction manager was also top-notch. He had great attention to detail and took the time to make sure we were happy. Our experience at closing with the lender was great too.

From the sales team to the design team, and all the way to the builder, the process was smooth and streamlined. The closing process was a bit bumpier, but when isn’t it? Our builder was proactive and has been very communicative even after the sale of the home. We expect the home to have few to no problems, and if something does arise, we have faith that Pulte will take care of it.

Overall experience was good. Worked out some issues

My construction manager in particular made this experience a breeze so far. Our inspector said he’s never seen such a well built new build. Not all have the same experience in this neighborhood but Zach really stepped it up. He’s been extremely responsive and a “yes” man!

Sales team was fantastic and very helpful through the whole process. Construction manager was very attentive and quick to follow up with questions and needs.

Most of the people we dealt with through the process were great. I did feel pressured to make some decisions more quickly than I was comfortable regarding upgrades/add-ons but did anyway.

Pulte divided the home building process into about 3-4 phases and communicated at the beginning about these different phases and called us in at each phase to the home site or office and answered the questions that we had, also guiding as to the paperwork that is needed, sending us updates and pictures throughout the construction, it was a straightforward process!

It was very smooth process as the first time home buyer, liking the home very much..thank you..

Have not moved in yet so I can’t answer

Thank you Pulte for my beautiful home. This would have been an 5 star review. However, the quality of workmanship and materials, construction team, etc. needs improvement at this price point.

We love the Cardinal Point Community and lifestyle associated with it. Our home plan is perfect for us however the quality is not what it should be for the price paid. We have been told we can't request service unless it is something major so we are living with sticking doors, uneven paint, poor drywall finish (garage is atrocious), cracking driveway among other issues.

I really enjoyed working with Kristina and Zach. The price is a bit higher but that comes with the quality. Only real issue I had was with the lack of driveway space, even with the driveway upgrade, it is not much room due to how close the houses are built next to each other.

We are happy with our Pulte home, but there are issues, as there are with most builders. They were on schedule with all the timelines they gave us from the beginning. We liked our sales person Kristen. Ultimately the finishing touches were the only disappointment upon moving in. Floors are not all level, and the vinyl plank floors are rather squeaky because of this. Even some carpeted areas have high points for no apparent reason. Their “canned lights” look to be done in the cheapest possible way. A smaller hole in the ceiling, with a larger and less attractive light overplaying the smaller opening. Some fit and finish issues with doors and paint as well. The neighborhood and lots are great. Overall everything in the house works, and we’re happy with how things turned out. Would just be happier if those smaller fit and finish items were no there, and their warranty policy only allows them to come out one time in that first year to deal with these things, so we’ll be living with them for a while. ... More

We purchased the house for providing additional space for special needs kid and pulte team agreed to build the house with accessible bathroom on main floor. 1) It took 3 months for the sales person, an architect and designer to come up with plan and in the end bathroom had no overhead light. We got a very dark bathroom.for our kid who has vision problems 2,) the bathroom floor has been redone multiple times ( multiple grout colors at first) but builder has not initiated the fix until last day. The bathroom floor is redone on closing morning only to find that the water had drainage issue 3) The traders have damaged LVP floor few days before the closing and found too many scratches in multiple areas but this was not taken care before the closing and no one really cared until we inquired about it 4) the bathroom floor again redone couple of days ago but the flooring guy has idea what they are doing - this time again used different color grout and still not fixed the original issue of water not draining properly 5) the counterpart chips were broken by traders on the day of closing. Having a very tough time getting the issues fixed at the moment. You really need to chase people to get work done. We regret building our house with pulte. Please avoid pulte and build somewhere else if you want peace of mind and save your energy. Don’t waste your time. ... More

Entire home buying process went smooth. Quality of the work and materials are good.

As far as purchasing the home from Pulte. We our very disappointed with Pulte. We purchased the upgraded gourmet kitchen. We only received one the four upgrades that we were told we were purchasing. The microwave is the cheapest counter top microwave that they make and you called it a built in microwave when you cut the wall out and placed it in it. (In which they did a horrid job in doing). The only kitchen upgrade we received was the cook top the rest was all lies!!!!! We have had many requests for repairs that needed done actually before we should have ever closed, and as of now two never showed up for their appointment and we had to reschedule (two days completely wasted do to disrespect on their part) and we still have a request out that we put in over a week ago about our gutters and have not heard from anyone. We have a repair finally on the calendar for next week to fix our front door which was noted on the pre-drywall inspection and was never fixed..We also have a few more that we still need to request, just need to find the time to waist waiting and hoping that they show up. We would never recommend a house to be built by Pulte! ... More

Everything was easy and everyone from the sales consultant, construction manager to title were amazing.

From first visit to model home sales office, to design studio experience, to new house build, to closing, to move in day, our experience was great! Work was completed on time and lots of help making decisions throughout the process.