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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Not satisfied with the quality, especially the finishing of the home

  • Sravani K.
  • Verified HomeBuyer
  • April 03, 2024
  • Land O' Lakes, FL

We are happy with the quick response for any issues. Since Putle is the one of the popular builder, we had great expectations regarding the quality and finishing by the time we close the house. However, we were very disappointed with the poor finishing. We see a lot of paint patch works across the home, doors paint wearing off in two weeks, they fixed it but same repeated. Unclean finish of grouting in the bathroom tiles. Doors misalignments and so on. Carpet issues like, it came off in a week not happy.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Can’t recommend enough

  • Geoffrey F.
  • Verified HomeBuyer
  • April 03, 2024
  • Santa Fe, NM

Overall, our experience with Pulte was overwhelmingly positive. We love our floor plan, and the building quality is top notch. It was great to have everything customized to our desires

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Home

  • Jack S.
  • Verified HomeBuyer
  • April 03, 2024
  • Johns Island, SC

Without a doubt, the best part of our home buying experience were the two Construction Managers, Henry, and Garrett, who we worked with throughout the entire homebuilding experience. Their communication, attention to detail, and care for our experience was exceptional. The Pulte Mortgage group was also outstanding. We love the design and function of our new home. The need for work on drainage is being addressed and we are being kept aware of what (and when) drainage installation is being done.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Interesting yet great experience.

  • Dwayne J.
  • Verified HomeBuyer
  • April 03, 2024
  • Fort Lauderdale, FL

Buying a home is be a headache, but Bobbette and Mimi quickly settled my nerves and guided me through the process. They were professional, friendly and very knowledgable. 100 STARS for these young women. Danica, Bobbi and Mercedes at Pulte Mortgage put the icing on the cake. While my initial experience with Pulte Mortgage left a very very bitter taste in my mouth, these three professional women made all the difference and turned a very unpleasant experience into one of the most pleasant home buying experiences EVER!!! They made me feel welcomed, appreciated, valued and did everything ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Randy and Michelle

  • John Q.
  • Verified HomeBuyer
  • April 03, 2024
  • Seattle, WA

Really nice people to communicate with and they were very responsive, professional, and respectful that made my experience problem free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Title experience was great

  • Austin H.
  • Verified HomeBuyer
  • April 03, 2024
  • Littleton, CO

Home buying experience overall was great. Kevin did an amazing job finishing the home and addressing punch list items before moving him. We have bought 3 homes now from buikders and this was by far the best experience we have had. Thank you Pulte team for the hard work and smooth delivery of the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Construction Manager

  • Gaurav S.
  • Verified HomeBuyer
  • April 03, 2024
  • Lake Zurich, IL

Kildeer Crossing is an awesome community in greater Chicago area. Proximity to great stores is making is one of the prime locations. I am highly impressed with Construction Manager Mr Garrison .. who takes pride in his work and navigate us with all the process in timely and humble manner. I would highly recommend Kildeer Crossings for new construction in Chicagoland.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality home for a great price

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Brownsburg, IN

This is a great home with plenty of features to settle into.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome, no pressure and stress….100% satisfaction.

  • Jerome T.
  • Verified HomeBuyer
  • April 03, 2024
  • San Antonio, TX

Very pleased and satisfied. Total enjoyable experience for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall descent but….

  • Corey S.
  • Verified HomeBuyer
  • April 03, 2024
  • Queen Creek, AZ

For what is touted an exclusive part of the havevest community corners are definately cut in community landscaping and cleanliness, hoa is not replacing dead or dying plants, need to hold homeowners accountable for street parking and dog poop clean up within the community, in the home cheap materials are used as standards finish and the cleaning before move in is subpar.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Good builder

  • Ravi G.
  • Verified HomeBuyer
  • April 03, 2024
  • McKinney, TX

It's good community and very near to 380, Frisco and other places easily accessible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From the Showing to Closing Day and Beyond, would highly recommend!!

  • Lindsay H.
  • Verified HomeBuyer
  • April 03, 2024
  • Whitestown, IN

From Jason in the sales office, to Hannah in PulteMortgage/Closing, our experience could not have been better. The construction and warranty management are also incredibly reachable and willing to work with our final walk through requests. We absolutely love our home and our neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Really like the new house but experience with change orders was terrible

  • Peter E.
  • Verified HomeBuyer
  • April 03, 2024
  • SARASOTA, FL

I love the home but a lot of additional expense because Pulte refused to do change orders that would have been so simple to do and I raised them day one, more than 45 days before the build began on my home, so there is no way they should not have accommodated my requests! You need to ask questions up front because they will do nothing once you sign the contract. My first time experiencing this and it is my 4th new construction home. My lower rating overall is 100 percent tied to the corporate office and their policies.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Do not buy with Pulte

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Saint Augustine, FL

Do not buy with Pulte Homes.

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent

  • Steven K.
  • Verified HomeBuyer
  • April 03, 2024
  • Fort Lauderdale, FL

Amazing home. Caring service. Quick response time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worse experience ever

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Santa Fe, NM

I have bought 3 new homes in the last 15 years and by far this was the worse experience ever. Promises were made to have me rate high but then weren’t even attempted to be kept. A signed contract by Pulte and I was redone removing all incentives less than a week before buying the house (huge red flag). The microwave was broken, made a load sound when turned on, was replaced by a used microwave which is missing parts. Very expensive home, quality of structural is good, but experience leaves a lot to be desired.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 5

Trustworthiness 3

Responsiveness 3

Yvo was great throughout process, and also Tina and Kirby

  • Rose R.
  • Verified HomeBuyer
  • April 03, 2024
  • Port Saint Lucie, FL

Pulte was on top of everything during the financial process. When i called for info or questions my call was returned within 24 hrs. Excellent experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional Experience Building with Pulte Homes

  • Tenzing L.
  • Verified HomeBuyer
  • April 03, 2024
  • Rosemount, MN

I recently had the pleasure of building my dream home with Pulte Homes, and I couldn't be more thrilled with the experience. From the initial design phase to the final touches, every step of the process was seamless and enjoyable. One of the key reasons for my positive experience was the exceptional construction manager assigned to my project. From day one, she went above and beyond to ensure that all my needs were not only met but exceeded. They were attentive, responsive, and truly cared about delivering a home that I would love. Throughout the construction process, the construction ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice house and great location

  • Alexandre D.
  • Verified HomeBuyer
  • April 03, 2024
  • Saint Augustine, FL

The house is great but the mortgage through Pulte was a longer process than expected.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Sweet hone

  • Hetal P.
  • Verified HomeBuyer
  • April 03, 2024
  • McDonough, GA

Finally we found our sweet home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with Pulte

  • Iriel B.
  • Verified HomeBuyer
  • April 03, 2024
  • Tomball, TX

Ryan our builder POC and Mason the sales associate were excellent at this community and really provided quality services. Whenever we had questions or concerns they addressed them immediately! I cannot recommend Pulte homes enough. We are super happy with our home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall great

  • Jon Z.
  • Verified HomeBuyer
  • April 03, 2024
  • Fisherville, KY

I had a home built before and was a little worried how Pulte would do honestly. I felt they did a great job overall and our Construction Manager Rob was very attentive to fix what was needed before and after our closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Kolton, Kayla, Juliana, Justin, and Blair

  • Matthew M.
  • Verified HomeBuyer
  • April 03, 2024
  • Buda, TX

All the above mentioned were helpful and made the entire process as painless as possible

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Douglas

  • Douglas M.
  • Verified HomeBuyer
  • April 03, 2024
  • Rio Rancho, NM

Home is exactly what we wanted and the response to fixing items has been good.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Orlando, FL

The staff is very house and informational

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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