Pulte Homes Reviews

Overall great . Pulte mortgage could have been better in communication that’s the only down side

The experience started with the sales agent Caroline. She was friendly, patient, understanding and very knowledgeable. We particularly liked that we could sit with her and get immediate feedback on the cost of each option we chose. Choosing the finishes in their display center was also a great experience. We could see and touch samples of all the options and again got immediate feedback on cost. During the build we had almost weekly updates on progress. We had opportunities to meet both construction managers. The final finishes were exactly what we had hoped. Derek was very helpful in the final walk thru and was very responsive. Overall they exceeded our expectations. The only thing to note is that the choice of finishes is somewhat limited but you have options from economy to high end. ... More

The house is great. Some roofing and carpentry repairs need to be made and some appliances don’t work. Pulte is good at coming out to see what’s wrong. The appliances are harder to get ahold of some to fix.

Good support from all team members, was only disappointed with mortgage team

We really want to thank Shaun, Derek, Marissa and the team for making the building of our first home a breeze. We had no idea about what the process would entail and the building process with Pulte was so straightforward that we knew exactly what each next step was. More importantly, we felt like we were in good hands every step of the way and the team was responsive to any concerns or questions we had even after closing.

Great people good quality home

As a remote buyer, it helped to have "eyes" and consistent progress updates from the site superintendent. Responsiveness to questions, concerns, or follow ups have been handled or are being handled by the team. A lot of things go into building a home and understand that usually at the mercy of several trades and people to make it come together. Perfection is the goal but not a reality usually but fixing things that should be done well and right is why you purchase things from certain companies or people. They stand behind it and have accountability. Have felt that in this experience so far. ... More

The Pulte Homes did a great job for us. The team was efficient and quick. I am very happy and satisfied with the services. Definitely, I will recommend others as well. If someone is searching for the best construction company for custom home building. Trust Pulte Homes. They were really very easy to work with.

The home buying process was very smooth and stress-free. We moved from out of state and the sales person kept us informed and sent pictures every step of the way. I’ve not had any issues, however, Pulte has been very proactive with everything and I am confident any issues would be handled quickly and professionally.

There were a few issues with the sales team. There was some confusion with incentive dollar amount and the give by Pulte homes and the interest rate given by Pulte mortgage. We were led to believe, that the interest rate along with incentive could get us a 3% mortgage rate through the VA. Apparently this was a typo and no forms of compensation was afforded to us. This was the only unprofessional act that we ensountered.

Everytime I contacted Chris with a concern or a question, he responded in a day or two.

The locks are not the best quality. They get stuck at times. Microwave door handle is defective. Overall it’s a good home and local Pulte staff were very good and helpful with issues as we moved through the building process. With a new build I’d recommend using a home inspector. Our inspection revealed several issues which were corrected prior to closing. (Wiring was hooked up incorrectly, hot water tank needed minor adjustments etc). After the inspection all things were corrected.

The team did a great job to make sure we had a good experience

We have been Pulte’s home owners in the past. With this home we purchased at time of closing was so disappointment to see the tile floors. The grout and scratches were all over the grout and tiles. The house was poorly cleaned in general.

Everything was great with the purchasing experience. The company used for the HOA is completely unresponsive and it is very unprofessional.

Having a construction contractor coming to install fans, cameras, lights and other things and listen to his comments on how well the construction was done, how the space was distributed, and how so many other details were thought of, bring a sense of satisfaction.

Warranty sucks been two weeks nothing. No email, phone call or phone call. Oh they did call to tell me plants are not cover.

Pulte gives you alot of home for the money. The process was well-defined and delivered as promised.

Problem with installed materials and manner in which the grass was played down.

The building took as long as they said it would everything was explained to me on my walk though about the house Its a beautiful house and I am very happy here

Everyone involved at Pulte was very nice, I felt like they wanted to help me, I know they want to sell but not everyone cares about what happens after the sale. In the end I was very happy with the whole experience and my house, the only part where I felt very pressured was the pre-inspection, when you check that everything was finished, we didn't do that inspection but luckily they did a very good job, I was worried but in the end I'm happy. Another thing is that every member of the team is very knowledgeable and have a lot of experience.Thank Pulte.

Ron is an amazing contractor, he listened to all our concerns and make sure all our issues are addressed. Not only that initial briefing he was very particular in area which need attention. His experience and expertise is quite visible during his interactions with us. We would also like to thank James who supported us in financing

Overall, happy with the experience. Attention to detail probably could have been a little better. Doing the final walk only one week before closing didn't seem like enough time for the trades to correct everything. I could have pointed out several things 3 or 4 weeks before closing which would have given the trades more time to respond. Again, over all very happy with the process, would just suggest involving the buyers a little sooner in the process could have given the trades more time to complete the items before closing. One last thing, Duke was terrific to deal with!! He is a keeper!

Quality built home. And great customer service.

The whole experience was easy and smooth. We really enjoyed working with our sales consultant CJ and our construction manager, Justin. They were both very helpful and warm :) Pulte made it easy even after we got the house by having structure for setting up internet and smart home apps.