Pulte Homes Reviews

Very Systematic Process and responsible staff.

As the title suggests, the entire process has been what I would consider middle of the road. It started out great with the sales team. The did an excellent job explaining things and making suggestions. The design team was also very good. I started having problems with the Pulte finance team. They will offer you money towards closing, this is the only reason to use them. I did not find their rate competitive, they gave bad advice, and were not particularly responsive at times. Once construction started, the construction manager started out fine. They give timely updates, and things moved along relatively quickly. However, I feel they rushed me in to the place at the end of December to get it off their books. They had trouble getting the inspection done (they blamed the city, but I am not sure now about that), they forgot to insulate my attic and had to do it after I moved in, put in the wrong hardware that I did not order, installed the wrong boot bench and rushed things like the ceiling paint and cabinets. They did quickly correct most of the mistakes before I moved in, but after closing I had issues with the construction manager. He sent mixed signals about how I should go about getting problems fixed. He told me not to submit a bunch of service requests, but when I would ask him to fix things he acted like it wasn't his responsibility, and even downright initially refused to correct some things. As far as build quality goes, I would say it is just slightly above average. The siding seems to be of low quality and is pretty loud in wind and rain (talked to other residents and they have the same problem). There was a vent flap for the stove that would flap in the wind all day (this is the aforementioned problem they initially refused to fix). The flooring has developed some squeaks, not sure the padding is adequate. The ceiling paint has streaks all over it. They have promised things like the squeaks and paint will be addressed at the 11 month mark. The basement floor is cracking all over the place, but they tell me this is "normal". They do not paint the garage drywall, which I find strange. I would just make sure you do not let them rush you in the house, and make sure you thoroughly inspect the place and make sure everything is 100% fixed before you move in because they become difficult to work with after closing. ... More

Love my house, but I noticed that some work could have been better. I feel like the workmanship was rushed, mistakes were made when they could have been avoided.

Tyler and Dylan have been so great as the construction managers and the best part of the process. 5 Stars across the board. However, our experience with Pulte mortgage was not great. There was a $7000 additional buyers' credit that was promised to us for using Pulte mortgage. We were two weeks away from closing only to find out that the $7000 credit was "miscommunicated" and in fact would not be offered. While all of the miscommunication come from Pulte, there was absolutely no accountability or ownership taken by anyone. The only one that took ownership for Pulte's mistake was us. Unfortunately, this all come to our attention at the 11th hour, and we were too close to the closing date to have time to engage another lender for better options. We were trapped and the whole thing, whether it was or not, seemed very intentional and extremely underhanded. We would never consider using Pulte mortgage every again and we would advise others to proceed with extreme caution. ... More

Little small things not great at all!

I had a great team working around with me from the sales to the contruction and then closing. They were still helping us out even after the closing. Builder team Blake and Michael were awesome all the time. Very responsive and detailed. Nothing much to say for them.

Overpriced optional choices. Workmanship not up to the standard I was used to. Pulte refused almost all of my simple requests claiming "the contract" made them do it.however there were no such provisions in the contract. For instance, I asked that the bathroom mirrors be left out but Pulte insisted on hanging them and glued them to the wall making it difficult to remove and rehang my better framed mirrors. After one month the exterior nails in the siding are popping out. The garage door doesn't close tight enough to keep the mice out. The side and backyard are graded so that the dirt will erode into the neighbor's yard. The shutters on the front of the house were not placed on top of the decorative brick but hung on the house and brick was put around them so it looks cheap. ... More

Could of taken more time on the jobs so there wasn't as many things to fix afterwards

It's been a month since closing and we truly love our home and Verdana. Pulte has been very responsive and focused on creating a great client experience. Tiffany, our construction manager was amazing! She was through, methodical and knowledgeable.and is such an asset to her company. We were quite pleased with the choice of options and our overall design center experience. Thanks, Pulte, for a great experience and for building a home we can enjoy for years to come!

Pulte did a lot of things right but missed the mark on the finer details of completing the home. Work after the close is ongoing.

Working with pulte has been pretty easy and it's all thanks to Connor the contractor! He has been so kind, listened to everything, always trying to help! My second home will be where ever he is!

Good quality...great experience!! Satisfied with the overall build process and delivered product.

It seems the house was not built with attention to details. I see issues with paint on cabinets. Leaky sink, garbage disposal after one use.

Had a fantasic experience with Mary, our sales agent, who guided us through the whole process. Post closing, Mike and Jose were great in getting us oriented and address any questions or changes. Thanks for making this a smooth process for us.

The house looks like they house cheap materials and tiling to get it done. I am still waiting for issues to be taking care of. So far, I have a terrible experience with the so call new house.

The services that I got are way beyond my expectations. Love everything about it! I feel really lucky! Thank you!

Pulte built us a lovely home; our sales rep and construction manager were both very professional and responsive to our requests. From signing contract to move- in was 6 months, and our CM stayed in touch throughout the process. We couldn’t be happier with our new home.

Very impressed with sales rep Laura and construction manager Duane. They were they with me every step of the way.

The overall process from beginning had gone very well. The entire resposes to our each & every question pretty well & accurate. The officer during the inspections notes every point we mention to be corrected in the house and tries to clear out before closing. The closing process too is very quick and I like my home. Thanks Pulte.!

There was a lot of back and forth as regards to verification of income which is somewhat expected. However the team was swift in the approval process . Interest rate didn’t help my case but I’m hoping things gets better as time goes on. Overall I’m satisfied with quality of the home .

Title: "A Dream Home Come True - Review of Our Brand New Construction Home" Introduction: Our new construction home, located in Middleburg Florida 0.5 miles from Oakleaf center, school and neighborhood has truly exceeded our expectations. Nestled in a [mention unique selling points of the area] area, this home has become our sanctuary. Body: 1. Design and Architecture: From the moment we stepped inside, we were captivated by the modern design and open layout. The architectural style blends seamlessly with our lifestyle, creating a welcoming and comfortable atmosphere. 2. Quality of Construction: The quality of construction is evident in every detail. The use of high-quality materials and the attention to craftsmanship are truly impressive. It's clear that this home was built to last. 3. Interior Features: The interior boasts stylish fixtures and finishes that perfectly complement the design. Modern amenities, such as the chef's kitchen and luxurious bathrooms, have elevated our daily living experience. 4. Functionality and Space: The layout of the home is both practical and spacious. It accommodates our family's needs effortlessly, providing ample room for entertaining and relaxation. 5. Outdoor Spaces: Our outdoor area is a true extension of our living space. The thoughtfully designed landscaping and outdoor amenities have become our favorite spots for unwinding and enjoying the fresh air. 6. Overall Experience: Living in this home has been a joy. From cozy family nights to entertaining guests, every moment spent here has been memorable. It truly feels like a place we can call our own. Conclusion: Our brand new construction home has not only met but exceeded our dreams. We invite anyone seeking a modern, comfortable, and well-crafted home to experience it for themselves. Thanks Gerald former military retired. ... More

Not proactive, poor communications .

Overall experience was great. Everyone did as they stated and kept us in the loop.

It was a very smooth and seamless process.

Hard to get responses from our construction manager as well as our customer service rep after we closed. Miscommunication caused us to not have the proper elevation package we asked for. Had major issues with our AC and dryer as well as minor issues with our dishwasher and street drainage system. Our sales rep Christine was great and very responsive, but getting help fixing these issues from the rest of the team was difficult, took a long time, and we only received responses and action by constantly following up and complaining.