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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12740 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12740 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Jennifer and Ali

  • Navin R.
  • Verified HomeBuyer
  • September 08, 2024
  • NORTHVILLE, MI

Jennifer and Ali were the best part of our Pulte buying experience. Their hard work shines through the quick turnover of what we wanted and needed. The quality for a builder home is good. I believe some of the individual upgrades could be of better quality for a 1.5 million home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Responsive Construction Team

  • Bernard Q.
  • Verified HomeBuyer
  • September 07, 2024
  • Hilliard, OH

Construction Manager was very helpful, responsive on issues brought to his attention as was the post construction manager and team as of this daye

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes at Arborwood review

  • Julie J.
  • Verified HomeBuyer
  • September 07, 2024
  • Kingston, WA

A great experience working with the design team and construction manager. A few items still need to be resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall Satisfaction !

  • Vincent C.
  • Verified HomeBuyer
  • September 07, 2024
  • Queen Creek, AZ

All the representatives working for Pulte have been attentive, supportive, understanding and helpful. The overall experience with Pulte has been excellent. I do not repent in making my decision to go along with Pulte. Thank you for making this transition go as smooth as possible (even when moving across the country).

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Turtle Creek

  • Bradley H.
  • Verified HomeBuyer
  • September 07, 2024
  • New Hudson, MI

We love our new home in Turtle Creek!! From start to finish, CJ made the home buying process very easy. We had total trust and confidence in her!! During the building process and even after closing, Luke and Nick were very responsive to our questions and addressing any issues that may have come up.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It was a smooth process. Communication was great and timeframe was excellent.

  • Beverly P.
  • Verified HomeBuyer
  • September 07, 2024
  • Columbia, TN

Buying with Pultie Homes gave us the security of knowing our home was built well. The guarantees are the best in the industry and response to issues are timely. Everything went smooth from signing contract, walk through and closing

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Communications during building process excellent

  • William T.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Augustine, FL

Weekly updates during build were excellent and included pictures. Found many issues after move in but are being addressed as needed.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Maple ridge

  • Nancy Jo F.
  • Verified HomeBuyer
  • September 07, 2024
  • Clinton Township, MI

The workmanship in some areas was not very good . I had a door that was dented at the top. In one bath there was some grout missing on the floor. Can see drywall tape Through the paint. Paint not cleaned up on the floor. Woodfloor has some chips in it and was never cleaned up thoroughly With contractors scuff marks I find very difficult still to remove. Crack in a bathroom cabinet. The kitchen sink has residue.I cannot get off. Customer service has been responsive. And will address issues hopefully. Other than That the condo is beautiful. Also I really love How they keep up clean ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

More Pleasant Experience

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2024
  • Port Saint Lucie, FL

Having the opportunuty to purchase a home can truely be exciting and sometimes daunting, Pulte has managed to make this an easier and more pleasant experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Excellent experience during all phases

  • Sharon i.
  • Verified HomeBuyer
  • September 06, 2024
  • Tucson, AZ

Very professional experience throughout the entire process. Our construction manager was very responsive and attentive to our needs and all inquiries.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality Home

  • Glenn R.
  • Verified HomeBuyer
  • September 06, 2024
  • LAS VEGAS, NV

Pulte builds a quality home. If anything does go wrong they are responsive to fix the issue.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte new home buying experience

  • Toyin A.
  • Verified HomeBuyer
  • September 06, 2024
  • Zionsville, IN

The buying process was smooth. The sales team went above and beyond to earn my business. Because of the nature of my job, I would arrive just before the closing hour and Jim would not complain but would answer all my questions and walk me through some homes being built to help me understand the floor plans, despite the freezing winter cold. Pulte mortgage was a good experience. Uploading documents was easy. I wish they have a means to monitor their interest rates to better inform home buyers the best time to lock-in their rates. Quality of the home is good. I would rate it as 4/5 because ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Mostly positive experience except for a few glitches

  • Jody S.
  • Verified HomeBuyer
  • September 06, 2024
  • Delray Beach, FL

Our sales agent Andrea was great and our construction foreman Mark is THE BEST however our closing was a nightmare. The Tittle Co. was clueless. Closing kept getting pushed back bc of inaccurate paperwork! There is very little support offered once homeowners move in. For instance, learning how to program community gate, garage ect. There isn’t a lot of support by HOA.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

responsive to concerns

  • Chukwudi N.
  • Verified HomeBuyer
  • August 19, 2024
  • Anna, TX

adopt to changing needs of customers

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes

  • Tyree L.
  • Verified HomeBuyer
  • August 13, 2024
  • Middleburg, FL

We had a wonderful experience working with our Pulte team. Our sales manager Terry was a wealth of knowledge about the home we were interested in. Once we were under contract our construction managers Sonny and Matt were phenomenal at keeping us informed about our build. We were over 700 miles away throughout the entire process and were fully confident in our team to complete our home efficiently and with great craftsmanship. They definitely did not disappoint!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New customer with PULTE.

  • Thiam Siew C.
  • Verified HomeBuyer
  • August 12, 2024
  • LAS VEGAS, NV

Very easy buying experience with PULTE.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Everyone that I dealt with from salesperson to construction co-ordinator was professional and responsive to my inquiries

  • Ralph T.
  • Verified HomeBuyer
  • August 12, 2024
  • Saint Augustine, FL

Overall I think the turned out as expected with only a couple of minor issues which were easily and quickly corrected. There is one change I would suggest. I paid extra for the Energy Package Upgrade 2 which included insulation for the exterior garage walls as well as an insulated garage door. I wanted to have the garage ceiling insulated as well but was told this was not an option. Insulating the garage ceiling should be part of the package to properly insulate the garage. The insulation company is already here. Now if I want that done I have to find someone to do it and it will probably ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Carmel Cliffs Pretty Pretty Good

  • Alan B.
  • Verified HomeBuyer
  • August 10, 2024
  • Las Vegas, NV

We bought the model. Very well built house. A few small issues. All fixed. Summerlin West is OK

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

excelent

  • Jimeno Antonio R.
  • Verified HomeBuyer
  • August 08, 2024
  • Kissimmee, FL

Totally satisfied excelent xxx xxx xxx

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good communication and follow up

  • Mark B.
  • Verified HomeBuyer
  • August 06, 2024
  • Marysville, OH

The staff helped make the buying experience go well. Timely communication was helpful. Thanks

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Other than waiting for sign off the experience was great.

  • Leonard A.
  • Verified HomeBuyer
  • August 05, 2024
  • Riverside, CA

Jeremy and Arturo went above and beyond to help us get in our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Flexible and Understanding Quality Builder

  • Jonathan E.
  • Verified HomeBuyer
  • August 05, 2024
  • Hendersonville, TN

Pulte was very easy to work with and understanding of my changing closing date. We needed to sell our current home as part of a corporate relocation and Pulte was flexible with us on the closing date. The pre closing celebration and inspection all went great. Overall, they build a really nice home with many great features. The only thing I would like to see improved is the fine detail with trim work and paint. Some areas were a little sloppy considering its new construction and we paid a premium price.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall good, Missing construction & appliance detail

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2024
  • Liberty Hill, TX

Overall buying process, House were good and fully satisfied. However, professional workmanship was missing (I am not that demanding person). Painting, Wood work finishing, Concrete finishing were too much rough. Home appliance installation was amatuer ability. I already made a lot of service request ticket in a month. Some cabinet parts are still missing although construction manager promised to set up asap when I closed document. Fortunately, Ms.Nicole in customer care center was really helpful to solve all the issues.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Very Good Experience

  • John C.
  • Verified HomeBuyer
  • August 04, 2024
  • FORT MYERS, FL

We bought the house while still living in a different state. Pulte did a nice job of communicating with us and bridging the gap between us. We had a third-party inspection done and Pulte quickly addressed any issues we had. It was a very positive experience for us.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Overall great experience, despite what we heard

  • Jeffrey J.
  • Verified HomeBuyer
  • August 04, 2024
  • Richfield, OH

Overall great experience from Ed, our sales rep (as well as July in Aurora who didn't get the sale but helped direct us to the right home and neighborhood), Jeremy, our construction manager, Allyson at the design center and others.. Everything was finished on time (actually a few days early to meet closing on our new home) and work was as expected.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

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