Pulte Homes Reviews

Completion was not what I was looking for in some areas. Was told to many times about warranty after issues addressed before closing. Would suggest not to close until your house has been inspected by your own source because it’s cost me. Cleaning was not up to par at all.

He was attentive to our feedback and resolved issues right away

Chris and Jason were helpful in different stages of the purchase which made the decisions made easy. Thank you.

I enjoyed the buying experience very much so. It was a pleasure working with Terry our sales guy, and Caitlyn our construction manager. They made the whole experience easy and enjoyable. The house is made well, there are some detail things that could have been cleaned up and caught before we walked through, but I understand they have a lot of homeowners to do and close with. My suggestion to Pulte is to have a quality control person to adjust those fine details. But I would suggest to anyone looking to buy a home, Pulte is the way to go! EDM

Home design and location were the selling points. Adrienne, Carlos, and Sandra in sales are spectacular as was Evan, the construction manager. Only issue is finish work. Numerous small things add up to disappoint final product for the overall price.

Excellent experience I highly recommend Pulte.

The closing walk-through and the salesperson and are very impressive. They all have great knowledge and can express in common language that I can understand

List of defective items was ignored after walkthrough. Scheduled repairs are finally being made on their 8 hour windows convenience only. Nothing was done while house was empty and easily accessible, regardless of the promises made.

The sales agent in every step threatens to cancel the deal and take the five percent deposit. Finished an incomplete home and still things are not getting resolved. Emailing and multiple people. Everyone says we will resolve and still have unresolved issues. Stay away from them

Very pleased with new home Perfect layout for my needs and very pretty The construction manager and the post construction Manager are very responsive

Overall, a decent experience. Great during buying process, but too many punch list issues open at closing, and still issues open a month later. For the price paid, it would be nice if there was heightened responsiveness.

Again, the heating thermostat is very confusing. Also, the shower door kept rolling open, but it has now been fixed.

So happy with my home!!!! I could not have asked for a better team to work with!! Disclaimer: I now work for Pulte homes!!! Such an incredible company and that should speak volumes!

A lot of the angle cuts on boards in the roof structure were very poor. A lot of drywall screws were sunk to deep. They don’t tie all the corners together structurally resulting in cracks in more than 3/4 of the corners. Doors not hung properly allowing for visibility from outside a room.Defective patio door that they didn’t want to deal and passed it on to warranty which still hasn’t been fixed. We had to go back and forth to have lights that we paid extra for put in the correct place. Poor fitting on countertops and trim work they’re solution just a bigger caulking gun..There wasn’t an electrical box in the wall for two of the light fixtures, which I know because I switched out their chrome fixtures for oil rubbed.Several unnecessary holes were cut into walls because workers were unaware of what or where things went. The reveal around the windows was nowhere close to even on several of the windows. The gap in the stone flashing on the front of the house is not consistent. The garage door track hangers were hung poorly, which they did finally level them. After moving in and installing my garage door openers and found that one of the door track hangers wasn’t even fastened into a truss, but instead a 1x4 that was only there to fasten the two ends of the drywall ceiling. Overall very unhappy Yes the finished product just to look at seems nice but it’s all the little details that really hurt the quality. Would not recommend or use them again ... More

We moved into our new Pulte home that was extremely well built. All items on our walk through list were taken care of before we moved in by our construction manager. One issue was major in my opinion and he took great care of it! All issues we have found after we moved in have been dealt with by the warranty manager and his warranty team. They all have been super responsive. It has been nothing by a very positive pre and post buying experience with the Pulte team. Thank you

From start to finish John M. was excellent to work with. We received timely updates on the progress of the build to include weekly photos. If we had any questions, John was very timely in responding. Overall, it was a wonderful experience working with this builder. Five stars!!!

Buying from Pulte homes was a great experience with a responsive and communicative team that made the whole home buying process painless. Thank you Pulte.

From sales (Julie D.), to construction (Brian M.), to the title and closing process (Judy B. and team), Pulte made me feel like part of the family, very responsive, friendly, knowledgeable, and professional. I could not be happier!

I thought that the decision making process was too quick and pushy. Then I dont think there was an adequate follow up to the various conditions of the house. Yes, I think the house is in pretty solid shape but I did not love the experience.

Everything has been great except our fireplace experience. We have had prompt response to repairs but the vinyl siding is melting due to heat exhaustion. It has been repaired and vinyl siding replacement is pending. We’ve also heard that we are not the only homeowners with this issue. We also have had some concerns with a low lying area in our natural area. I believe the delay is due to Charleston county.

Poor sales and build experience.

Great experience, amazing finishes, highly recommended, Monica is very helpful Pulte Agent and great support!

Buying a new build can be scary but this process was very smooth. Our home was completed on time as promised and we had a wonderful team with Monica in sales and Kevin as our project manager. They made us feel comfortable and confident the entire process. The home is lovely and we've had no issues other than a minor plumbing issue on day one that was not followed up on (hence the 3 star) but overall it was a wonderful experience. If I ever buy/sell/move again I would very much consider a Pulte home. Thank you!

I had a nightmarish experience purchasing and building a home with Pulte. The craftsmanship was shockingly poor, with numerous defects and shoddy workmanship evident throughout the construction process. To make matters worse, it became apparent that unskilled labor was employed, leading to further complications and delays. In a disturbing revelation, it was discovered that some workers were underage and involved in illegal labor practices. This entire ordeal highlighted the importance of thorough research and due diligence when selecting a home builder. Despite numerous complaints, the builder failed to address major issues plaguing the house. Every window bore noticeable scratches, a glaring sign of the lack of attention to detail. Shockingly, almost every kitchen cabinet required replacement due to subpar quality and craftsmanship. The builder's negligence in resolving these fundamental issues underscored their disregard for customer satisfaction and raised serious questions about their commitment to delivering a quality product. It left me frustrated and regretful about the entire home-buying experience. I will never consider a Pulte home again. ... More

We loved how we would get weekly updates. Julio stayed on top of it as well as Skylar. We also liked how available they were when it came to answering our questions.