Pulte Homes Reviews

I love our new home. We had one minor issue that was taken care of very quickly. Everything is great honestly. The only thing I’m not a fan of is our flooring. The quality is not that good. It was stained before we moved in. I was told I can wash it of easily. It’s not true. Also it doesn’t feel or look nice. I guess we will change that as we have an opportunity.

Better than previous years .

Matt, Mark (GC)and the Entire financial Pulte team work very diligently and proficiently to ensure my home buying process went smooth.

We were looking for a home in Garland area and Pulte has what we need for our family. Chad gets the excellent rating for being attentive to our requests and answers our questions in great details, he is very knowledgeable and kind, The loan department had been thorough and we were able to close on the day we requested. Jorge the construction asst made sure we get our home orientation well explained and we get to utilize all the great features Pulte Home has. Our family are truly grateful for being in this community.

Everyone was very helpful through the purchasing process. Very attentive and courteous.

He experimentado un trato profesional con las personas que hablé. Conocen muy bien su trabajo y nunca tuve problemas

Since closing I have noticed many mistakes in the finish work of my new home. From faucets that do not line up with handles, to door threshold that is loose and getting worse. I keep finding small things that represent a lack of care in the details: Uneven cabinet doors, sloppy grout lines, no sealer on the grout of tiled floors, mistakes in mill work details, any more. One I move in, I will have these problems corrected.

Wonderful and overall best home builder

Always listen and follow up is quick

Home builder process was smooth for the most part. Quality is ok but not the best abs definitely could be better. Small little nuisances are missed in the house but overall a nice house

There is a room for workmanship. We haven't raised any question or issues, so can not comment on Responsiveness yet.

I had a great experience starting with Gregg in the sales office, to the emails I received to update me on the building process to the final walkthrough with Bill and received prompt responses help to a couple of items after I moved in. I could hardly find anything to write down at the final walkthrough because the workmanship was excellent. It is clear their years of experience has taught Pulte how to streamline the home building process and provide great customer service. I highly recommend them as a builder.

Overall, we love our new home! However, the process of getting there was stressful one. There were four different construction managers assigned to our neighborhood throughout our build process. Karl transitioned out partway through, but he was great while he was here! Ken is very friendly to work with, but wasn’t great about responding to communication or getting much real work done. Liam seemed competent although not particularly friendly. We felt a bit rushed at our final walk-through. We gave the team over a week to get some final punch items complete, and the night before closing nothing had even been started. Our sales manager, Chris was very responsive and helped us keep the construction managers accountable. However, we were frustrated by some of the information we were told at contract signing that changed along the way. We always expected the timeline would be delayed from what we were quoted, but we did not expect it to take a full 40% longer than anticipated. If you look closely, there are quite a few uneven things in the home. But if you look past that, it’s a beautiful home, and we’re excited to be here. ... More

Im very happy when the construction manager fix issues quickly.

From start to finish, everyone ..from our sales contact Harper to our construction contact Ron were very attentive to our needs. We chose a ready home. We had the opportunity to take multiple walks and Ron made every effort to follow up on everything that we felt needed to be addressed prior to closing. Also post move , they are very quick to address any warranty issues you find. I definitely would recommend Pulte Homes @ the Aurora Highlands area for anyone wanting to buy a new home

I will provide both the good and bad experiences I've had with purchasing a townhome built by Pulte Homes. Good: The communication after the contract signing and during the construction of the unit was good. I was given progress reports regularly. Another good thing was the closing process. That went smoothly. Bad: Closing was 5 months after the contract stated estimated closing date. Because of that, construction seemed to have been hurried which caused some workmanship quality issues such as loose floor boards, sharp nails sticking from the carpet, noisy floors, and uneven cabinets, among other things. Finally, the response to repair things has been lackluster. They had changes in staff which delayed things for months, and to this date they have not been addressed. I closed last November. ... More

It is great pleasure and 200% satisfied with Pulit Home construction and quality of home, execellent experience with Pulti Homes,,,,, I highly recomment Pulti Homes is best place for buying new homes for new buyers

We worked directly with Mary Ann and Russ from the day we signed our contract through our closing date. They were both extremely professional and knowledgeable and I highly recommend them to any home buyer who is seeking to build a new home with Pulte Homes.

This company did a lot to make buying and building a new home simple yet interesting with plenty of options to customize a build. It was all much easier than expected.

Great guy, updated in detail on work progress weekly, with nice pics! Always responsive to our questions and concerns.

Jason was fantastic and very thorough the entire process

I’m am not happy with this builder this is my first new build house and I had higher expectations than this. I first want to start first with the HOA dollar amount they gave me was a lie. It was double that when I got my first bill a month later after closing I feel lied to and I reached out to the HOA company and they confirmed that Pulte knew about the price raise about 5 months before I even stepped foot into their office. First week in the home there was water leak in my meter which I do give it to them they were quick to fix. But poor quality on painters and cabinet vendors. I had a ton of over spray around the tiles paint spots in the exterior of the home. My vanity had so face support so they were really squeaky cabinets. Their project manager isn’t so good on catching these quality issues as they weren’t hard to see. Made it feel as if they just wanted to leave it as is and just hope no one complains. But for being a NEW build I had higher expectations for sure. I wouldn’t recommend this builder to friends or families. ... More

Had a good reputuation of Pulte Homes at the time of signing up the new house. After seeing the type of construction they're doing I can't recommand Pulte to any. There are hiring cheap labor and quality of work is not professional

We have been in our new home approximately 2 months. So far we are quite pleased with our experience. We purchased the home as a spec that was about 1/2 finished at the time of purchase. We were pleased with the quality of materials and craftmanship that we saw at time of purchased and as the process continued. One are we were disappointed in was the builders decision to fence behind our home and all of the homes along our street after our purchase was made. We made the purchase based on the development plan we were given which showed no fence behind any of the homes on our street. To Pulte's credit they did give us a aluminum fence which ultimately did not impede the wooded view we paid a premium for. However the vinyl fence behind all of the homes to our left was a disappointment due to the way it degraded the view of the wooded common area behind all of these homes. The only other issues we have encountered have been with a toilet in our master bathroom. The float has gone out twice now in two months. However Pulte and their sub have been quick to fix the problem. The second issue had to do with a sub splashing concrete all over the side of our home as they were pouring the foundation on the home next door. Again Pulte was quick to have the left side of our home repainted to repair the damage. All in all I have been pleased with my experience with Pulte and would recommend them and the Marwood community to other prospective purchasers ... More

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).