Pulte Homes Reviews

Overall, the buyer / build experience was better than expected. However, one's self should realize that you're the buyer, you're the one that will be living in the home and you're the one who will have to deal with outcome, therefore and ultimately, it is 50% my responsibility to maintain attention to detail, call a spade a spade and hold a firm footing if something doesn't look right, smell right, sound right, etc. As long as I was willing to hold my own self, personally accountable, to a degree, that if things did not turn out to my satisfaction AFTER I had tried every and all angles of tact, negotiation, conversation, discussion, and downright plain and simple communication, then at the end of the day I can honestly say that Pulte was competent and made for a pleasurable build experience. Yes, there were times of frustration and times where I felt running up against 'red tape', however, you need to keep the big picture in mind and prioritize, and view the lens from both sides. What are you willing to compromise on? Is the juice worth the squeeze. There are some wins, and there are some not quite but almost. Bottom line, I was anticipating needing to bring a dog to the fight for the entire build process, but in reality it simply took composure, patience, tact, meaningful conversation & discussion, and common sense professionalism to find mutual grounds of understanding and/or decisions leaning to my desired outcome. Last but not least, shout out to Cody, our onsite project manager. Truly believe his passionate personality, composure and professionalism too, played a crucial role in the human-interaction section of the pie chart metric for our particular overall experience. ... More

Overall buying experience with Pulte homes was very smooth and helpful.

The construction team and especially the manager was incredible. Fantastic work and great communication. They are also very responsive to feedback and questions which was amazing for us as we were living in a different state during the build.

The experience was awesome but Pulte Mortgage underwriter was over the top nosey, intrusive and over the top with personal information

Lots of pertinent information and decisions were left out of our sales presentations-we always felt "rushed". Then, it was pulling teeth to get appointment at the design center. We were surprised by the number of restrictions, like rectangular sinks, that were not oven offered options. We wanted an extra window, and even offered to pay double, but we were told no, with no explanation why. Lots of things like this made us skeptical even bit of the way. In the end, we now know we were "too nice" and still should've pushed for more, held our ground, and asked a lot more questions and demanded answers. ... More

As a commercial general contractor I went into the home building experience with some general concerns from my knowledge of residential home builders. I was able to perform regular inspections during the construction and was pleasantly surprised by the quality of the workmanship managed by the Pulte construction manager. Subcontractors can be difficult to predict but he did well to control the quality and addressed items I found. I do recommend hiring a 3rd party inspector, it is money well spent and the individual found a few items to correct that I did not have capacity to research. Overall Pulte produced a great home and we feel well taken care of. Even one warranty item in, they were quick to address it. ... More

We are pleased with the quality of our home.

Pretend to be high end but just average

Buying process was smooth. However, after receiving keys it has been very hard to get a hold of construction manager and I’m still waiting on services to be complete

"Smooth home buying experience from start to finish! Grateful for a supportive team and a dream home to call our own."

Transparent and clean buying process. Superb help and responsiveness, very helpful and truthful. Extremely trustworthy. Superb quality of construction and the best part…. The team and the people. They were the best… everyone of them.

Don't allow them to rush you

Thank you for your new home

Overall home quality is ok

From beginning to end, CJ, Luke and Adam made our new home purchasing experience outstanding. We felt fully informed throughout, and when we had questions everyone was very quick to respond. The follow-up was always timely, and professional.

From the start to finish the people from Pulte worked with us, kept us informed of the progress and were very responsive to all our questions.

We signed to buy a quick move in home which was completed up to structure. Nobody mentioned before contract that garage will be incomplete, incomplete drywall and with no paint. After just move in they increased the HOA without any prior notice. The exterior works finishing is not good. Its differs from what we saw in model home. The floor, stairs make cracking noise when we walk, the carpet joining is visible.

Overall experience was quite good - really appreciated and trusted our project manager through the process. Pulte had a big push to close homes before the end of December resulting in a rush by a number of contractors, not having sufficient time for appliances and only one day between walk through and closing so some paint touch ups were missed and the tape is still on the wall. On site Team has been wonderful and very responsive, contacting Pulte for follow up on an electrical issue required multiple follow ups from our end to get the issue resolved, but again, on-site Team was terrific.

Bad quality, things break down in the first month

Susan was great in showing us all the community has to offer and would highly recommend her to anyone. We have always been a fan of Pulte and have been following their progression in the area for the last 10 years, so I am a bit disappointed to finally have a Pulte home and immediately have to address many albeit minor but many issues through the warranty process despite having the builder promise to address most of the issues prior to closing. The warranty process can be great if you can get someone to message or call you back. It takes longer for customer service to acknowledge your issue directly than it did to close. However when you do get ahold of customer service they have been responsive. There are no regrets with buying a Pulte home but wish the quality inspection they claim to do when the home is ready was actually a quality inspection as opposed to a check the box and sign. This inspection is done by the subcontractor that takes no pride or ownership in their work and signs off to get paid which is unfortunate. ... More

In our experience, we bought our new home that was a spec home. When we did our first walk through of the home, Anthony showed us every inch of the home and had so much knowledge and answered our questions and concerns. Once we had our Congratulations walk through everything was fixed that we had concerns about and if we had any other questions, he had the answers. He was very approachable and caring. We had complete confidence in him and Pulte. We will certainly purchase another Pulte home. We are looking forward with raising our son in this beautiful place called home. Thank you so much Anothony for making the transition into this house very easy and stress free. ... More

I trust the pulte name. the homes I watched them built from the ground up and I was satisfied with their ability to stay on track with their projected timeline for completion.

good experience overall was this experience.

Overall good extra experience. On time completed.

From the sales teams, to the construction and the mortgage we are extremely satisfied! The house feels super solid and for any minor issue we had (ex. A light socket not working) they were super responsive and fix it the next day. I’m would 100% recommend Pulte!