Pulte Homes Reviews

The best quality new construction I have purchased. I’ve previously bought new construction from several builders nationwide. Quality materials and attention to detail shine. Granted the construction process has improved greatly over the years but I had an opportunity to visit the construction site regularly and I was impressed. Pulte just built my last home and I’m grateful I chose Pulte.

I had a great experience with David, Brandon, and Josh. David, the construction manager, has continued reaching out to check in with us, which truly stood out. Brandon was our customer service representative for the purchase, and he was responsive, helpful, and great to work with from start to finish. Josh handled customer service aftercare for the new construction and warranty items, and he made the process easy by staying on top of what we needed. Overall, the service and communication from all three were excellent.

Very bad quality and workmanship for the price they charge. You pay for nice upgrades and they destroy them with installation. They don’t have any pride in building. The amount of trash, scratches and debris that they allow to be dumped on the home sites ruin many of the upgrades.

Overall, our experience has been very positive. However, we have been somewhat disappointed with the exterior landscaping. The overall landscape design and appearance do not reflect the same level of quality as the home's interior. The placement and arrangement of the shrubs appear to lack thoughtful planning, leaving us with what feels like a large mulch bed rather than a well-designed landscape. When compared to other homes in the community, the landscaping around our home seems sparse and less visually appealing.

workmanship sucks -loose electrical outlets, things on punch list not taken care of, 60% of yard dead, kitchen faucet leaks, internet provider that you picked to service this area should not be in business, Towel racks loose on wall, some cheap materials used not he quality I expected

The sturcture was fantastic the finish, rushed and incomplete

The home buying experience was awful. From the beginning, there was poor communication from the Pulte Staff. It took over a week to simply schedule my inspection. Then, there was never clear communication between the Pulte staff and my loan institution. I felt like everything was rushed last minute. I have now been in my home for nearly 2 months and still haven't received any of my closing documents from the title company as promised by the closing agent. I hate that my first home buying experience was like this.

we are pleased with our home after 2 month

Vaughn and Andrea were both great communicators and attentive to our needs, from day one. Everything was thoroughly addressed and they were both responsive to any issues. I give them and the whole Pulte experience 10 stars!

A structural issue was discovered immediately upon receiving the keys to the home and was promptly reported to Pulte. Following Pulte's recommendation, I initiated the warranty claim process. However, nearly three months later, the issue remains unaddressed. Repeated requests for updates have consistently been met with assurances that the matter is being reviewed and that follow-up will occur, yet no tangible progress has been made toward resolving the problem

Appliances are cheap and flooring downstairs is cheap

The process from beginning to end was great.

Our experience buying our new Pulte home over the past few months has been great! Although we came into the process once the construction of the home was essentially complete, we got much more of a quality home than we expected. The salespeople with whom we interacted were very responsive, insightful, and helpful. As we progressed through the process, we had helpful support from insurance, finance, and the local construction manager that met 99% of our needs. I strongly encourage you to consider Pulte if you are in the market for a new home!

Great experience with the builder and the whole building process.

The buying process with Pulte was nothing short of SEAMLESS! From the first day we entered the sales office and the model homes, to the closing day, there was not one issue that was not immediately addressed by the Pulte team and their associates in Pulte Mortgage and Pulte title. I have no words to express how happy we were with everything Pulte delivered, and more. Our project manager was phenomenal and made sure we were happy with the state of our home at delivery and that any small issues were immediately addressed even after closing. Thank you Pulte for making an usually stressful process into a memorable and enjoyable experience! ... More

No side garage door to the side yard. Should have been included, not an expensive option. The driveway does not allow for safe access out of a parked car. Should have been wider. Only two hose bibbs for the entire property. There should have been one for each side of the home. The kitchen and pantry light switches are located behind the door. Should have been installed on the other side of the door. The garage door opener is located to far from the entry door. The bathrooms should of had soft-close toilet seats!! Really? The dishwasher should have been located closer to the kitchen cabinets, other side of the sink. The lot size is very nice. 12,000 square feet. Armando did an awesome job in our walkthrough!!! Derek J. has been very supportive. Great guy! We like the garage with its extra space for storage. It would be nice if Pulte would provide after sales links or contractor contacts for added items such as: countertops, upgraded carpeting, cabinets, additional concrete work, landscaping and irrigation. Solid core bedroom doors would be a big quality plus for Pulte! Minor additional cost. All the other doors as hollow core we understand. An additional electrical outlet in the master closet would be a huge plus. The carpeting in the bedrooms is of low quality! Higher quality carpeting would go a long way for Pulte's reputation. Another low cost item for quality and reputation!!! We like the option for surround sound speakers being pre-wired, as well as ceiling fans. That's all for know. Thanks for the opportunity to comment. ... More

Home is ok, have had some isssues and submit them and it is usually weeks before you heard back from anyone. Before we bought out lot we were told we could fence in our back yard as well, but when getting permit the city says we are not able to do this… feel as if we were told false information just to sell us a home.

My overall experience was a positive one. Kristen was very easy to work with on the pre-construction side and communication with her was always great and quick throughout the process. Carter on the construction side was just as great too. Fantastic updates and communication throughout the building process. My only real negative experience was interacting and dealing with Pulte’s Mortgage Group. I was disappointed in my dealings with them but at the end of the day I secured my own financing with my own lender.

Our overall experience purchasing and building our new home with Pulte has been very positive. From the initial purchase through design selections and construction, we felt supported by a knowledgeable team that genuinely cared about delivering a quality home. We would like to specifically recognize Frank, Natalie, and Alex for their outstanding work throughout the process. Frank made the purchasing experience smooth and straightforward, answering our questions and helping us feel confident in our decision. Natalie was exceptional during the design process, providing guidance and expertise that helped us make selections we are truly happy with. Alex did an excellent job managing the construction of our home, keeping us informed throughout the build and demonstrating a strong commitment to quality and customer satisfaction. While our overall experience has been positive, there were a few areas that did not meet our expectations. Upon receiving the keys at closing, the home was significantly dirtier than we anticipated and required a thorough cleaning before we could comfortably move in. While not a major issue in the grand scheme of the build, it was disappointing after an otherwise positive experience. Our greatest frustration has been the post-closing completion process. We understand that weather can impact schedules for grading, irrigation, landscaping, and sod installation, and we appreciate that some delays may have been unavoidable. However, nearly two months after closing, many of these items remain incomplete, and timelines have repeatedly shifted. More concerning than the delays themselves has been the communication surrounding them. When we have reached out with questions or requests for updates, we have often felt as though our concerns were being minimized or that we were inconveniencing the team by asking for information. Homeowners who have recently made one of the largest purchases of their lives naturally want to understand the status of outstanding items, and we believe more proactive, responsive communication would greatly improve the customer experience. Similarly, the fireplace brick issue identified at closing has taken longer than expected to resolve. While we appreciate that corrective work is being pursued, updates have been infrequent, requiring us to repeatedly seek status information ourselves. Despite these frustrations, we remain very pleased with the quality of our home and the experience provided by Frank, Natalie, and Alex. Their professionalism, expertise, and customer focus were highlights of the entire process. With stronger post-closing communication and more timely completion of outstanding items, our experience would have been excellent from start to finish. ... More

High quality homes give owners confidence.

I had a great experience until after closing. Not all issues were resolved going to closing. Now it is like pulling teeth to get things fixed that should have been done already.

Be sure to have your own inspection done on the house and make sure to have them come back out once the repairs “are completed”. I’ll leave it at that.

Pulte rushed me through the closing process to ensure they could meet a quota at the end of April. As a result, we are dealing with numerous unresolved issues with our new home, including flooring repairs, door issues, garage door issues, incessantly alarms from the fire building, and unfinished landscaping.

Feliz con el trabajo que hicieron con mi casa

My experience with pulte has been pleasant and timely