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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte does not follow through after closing.

  • William F.
  • Verified HomeBuyer
  • April 08, 2026
  • Wadsworth, OH

I think they rushed through the build and had shotty work in many areas. After closing I was dropped like a led balloon. It has been 2 months since closing andI have yet to have a rough grade or driveway put in while spec homes have been built and finished including grade and driveway long after my closing. Needless to say I am very disappointed.

Pulte Homes responded:
Thank you for bringing this to our attention. We are so sorry to hear that you are unhappy with the quality of your new home and to learn about your unaddressed concerns. We would be happy to escalate these concerns for you, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Great experience across the board

  • Chellis L.
  • Verified HomeBuyer
  • April 08, 2026
  • Wendell, NC

Pulte team was knowledgeable, efficient, and provided a great product on time

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a great experience throughout! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall an OK experience with a few bumps on the road.

  • Rafael V.
  • Verified HomeBuyer
  • April 08, 2026
  • Hoschton, GA

Most of it went well, apart from some closing details that I won't disclose here and have been discussed with Pulte's team during closing. Still learning the details of the house and getting minor details adjusted. So far, the experience with the building/aftersales support team has been pretty good.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear things have gone well overall and that our team has been supportive throughout! If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Easy, stress free process from start to finish

  • Marianne L.
  • Verified HomeBuyer
  • April 08, 2026
  • Wesley Chapel, FL

Our construction manager kept us fully informed at every stage of construction. The loan process and closing through pulte was very easy to navigate. We now have a beautiful home and are confident that it has been built with the highest standards.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a easy and stress free process! It's great to know that you have confidence in the quality of your home and are enjoying it so far! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • James C.
  • Verified HomeBuyer
  • April 08, 2026
  • North Port, FL

Very nice and enjoyable experience working with pulte homes.

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had an enjoyable experience with us! Congratulations on your new home, we wish you all the best! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ashton

  • Michael M.
  • Verified HomeBuyer
  • April 08, 2026
  • Ormond Beach, FL

She being amazing to work with

Pulte Homes responded:
Thank you for sharing. We're glad to hear that your experience working with Ashton has been so positive! Congratulations on your new home, welcome home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a very good experience

  • Catherine H.
  • Verified HomeBuyer
  • April 08, 2026
  • Richmond Hill, GA

Buying this home was So difficult using Pulte Mortgage. We have excellent credit, Zero Debt , a down payment of 34% of a the sales price, and all of our documents in order ( account statements, income statements etc). It would have seemed it should have been easy. It was so difficult, I sent all the documents requested then a different loan processor requested the same info again apparently did not look at the file first. This happened several times. The process was ridiculous. That is the mortgage part, now the house itself. It is ok. On our pre closing walk through the construction ...

Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your closing process, and to learn about your unaddressed concern. We'd like to escalate this to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

my second house , still good

  • You-Jiun T.
  • Verified HomeBuyer
  • April 08, 2026
  • Peoria, AZ

We just remodel the yard and interior decoration , I think need some time for more feeling

Pulte Homes responded:
Thank you for sharing. We're glad to hear that your experience since moving in has been going well. We hope you continue to settle in and enjoy the space as everything comes together! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth home buying experience

  • Ajay P.
  • Verified HomeBuyer
  • April 07, 2026
  • Anna, TX

Overall a good experience with our inventory home. The Pulte sales team Jennifer was helpful and straightforward throughout the process, and Jared, our construction manager, did a thorough job during the builder walkthrough. Any issues we noted were addressed quickly, and the home was delivered as expected.

Pulte Homes responded:
Thank you for sharing. We're glad to hear you had a positive home buying experience! It's great to know that the team was helpful and informative throughout your process. Congratulations on your new home, we wish you all the best! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My construction manager Bret was awesome!

  • Leon R.
  • Verified HomeBuyer
  • April 07, 2026
  • Menifee, CA

A beautiful experience from start to fininsh! Thank you.......

Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience from start to finish! We appreciate your kind words and wish you all the best in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Miss

  • Charlene M.
  • Verified HomeBuyer
  • April 07, 2026
  • Estero, FL

My buying experience was good from start ti finish. Dylan, my sales agent kept me in the loop. My punch list was handed in in a timely manor.

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive homebuying experience and your punch list items were completed! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Underwhelming & Overrated!

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2026
  • Manteca, CA

New homeowner of pulte home was very underwhelming. Build quality is full of issues in manteca. Eg. Wiring problems, paint issues, carpet padding nails are exposed; that even injured the kid. Baseboard are uneven and had nail patches.

Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear you're unhappy with the quality of your new home. We'd like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

High standards and excellent staff!

  • Claudia A.
  • Verified HomeBuyer
  • April 07, 2026
  • Boerne, TX

The salesman, Jeff, was very knowledgeable and helpful. He listened to our needs and helped us find the perfect lot and home plan. The construction manager, Michael, did an excellent job in managing the major and minor aspect of the construction. He really understood every step of the process and kept us informed along the way. Michael took care of any needed corrections right away. Overall, our experience was very positive with Pulte Homes because of their high standards but mostly because of people like Jeff and Michael.

Pulte Homes responded:
Thank you for sharing. We’re so glad to hear Jeff and Michael provided such knowledgeable, attentive support throughout your journey! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes, a great choice.

  • Wade B.
  • Verified HomeBuyer
  • April 07, 2026
  • Noblesville, IN

Everything was delivered on time and as promised. There were no surprise costs at the completion. Our Construction Manager Charlie, went above and beyond keepping us informed and adressed any of our concerns promptly. This made for a smooth stress free build. We are very happy with our new home. Thanks to Jason and Charlie for the guidance they provided during this build.

Pulte Homes responded:
Thank you for sharing your experience. It's wonderful to know that you had a smooth and seamless experience with us! It's great to know that Charlie and Jason kept you informed throughout and addressed your concerns. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointed

  • Ratika D.
  • Verified HomeBuyer
  • April 07, 2026
  • Sunnyvale, CA

Overall Pulte home buying was a terrible experience filled with uncertainty n disappointment. Other than the construction guys on the property, everyone was uncooperative starting from sales, mortgage personal to the final handover. After the possession of the property, every issue I had was treated like “it’s a YOU problem”.

Pulte Homes responded:
Thank you for bringing this to our attention. We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us. We’d like to escalate your concerns to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

The whole Pulte team from onsite sales office to loan processor were great

  • Matthew F.
  • Verified HomeBuyer
  • April 07, 2026
  • GREENSBORO, NC

Straightforward home buying. Nothing to complain about. Communication was great, never felt like I was being sold anything. Everyone I dealt with at Pulte was professional and knowledgeable of their job.

Pulte Homes responded:
Thank you for sharing your experience. We're delighted to hear that you had a smooth and seamless homebuying process! We're so glad that our team was responsive and knowledgeable throughout. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good home buying experience

  • Priscilla G.
  • Verified HomeBuyer
  • April 07, 2026
  • Mount Dora, FL

Responsiveness has been great with fixing issues and the sales team has been great as well throughout the home buying. There are some quality issues with the build not sure if the value is there for what we paid.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear our team has been responsive and supportive throughout your homebuying journey. We’re sorry to hear about your concerns regarding build quality and value, and we’d appreciate the opportunity to learn more. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Not a good builder

  • Jagan Mohan Rao D.
  • Verified HomeBuyer
  • April 07, 2026
  • McKinney, TX

I would not recommend this builder. The overall quality of work was disappointing, with several issues that should not happen in a professional build. Communication was inconsistent, and it often felt like concerns were not taken seriously or addressed in a timely manner. And the final result did not meet expectations. For such a significant investment, you expect attention to detail, reliability, and accountability — all of which were lacking here. I would strongly suggest doing thorough research and considering other builders before making a decision.

Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear that your home did not meet your expectations and the lack of communication on our end. We'd like to escalate your concerns to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience with everyone involved

  • Joseph D.
  • Verified HomeBuyer
  • April 07, 2026
  • Rio Rancho, NM

Everyone at Pulte was great to work with. Definitely recommend

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had a great experience with our team! We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Huge thanks to Clayton and Brandon!

  • Theodore S.
  • Verified HomeBuyer
  • April 07, 2026
  • Washougal, WA

Overall just so appreciative of Clayton & Brandon for making this a phenomenal experience! They were both awesome at all times and made it seamless for us.

Pulte Homes responded:
Thank you for sharing. We're overjoyed to hear that you had a phenomenal experience with the help of Clayton and Brandon! It's wonderful to know that they were helpful and informative throughout. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pre-closing

  • William L.
  • Verified HomeBuyer
  • April 07, 2026
  • Surprise, AZ

Keith was great. Efficient, methodical and practical.

Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that Keith was helpful throughout your process! Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awful mortgage dept . House already has flaws

  • Robert K.
  • Verified HomeBuyer
  • April 07, 2026
  • Wilmington, NC

The house already has issues with the outdoor a c unit

Pulte Homes responded:
Thank you for bringing this to our attention. We're sorry to hear about the concerns within your home, especially the AC unit. We'd like to escalate this to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Camila

  • Camila R.
  • Verified HomeBuyer
  • April 07, 2026
  • Whitsett, NC

Whitney was fantastic in showing us the house and being straight forward with us. Alejandra and Devon were also excellent in working with us for the mortgage application/loan during the closing process. Jessica was great during final checks and any issues that popped up after closing by responding immediately to the problem.

Pulte Homes responded:
Thank you for sharing your experience with us. It’s great to hear our team took such good care of you from start to finish, we appreciate your kind words! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder and Sales Charlie, Nathan

  • Stanley Lamar M.
  • Verified HomeBuyer
  • April 07, 2026
  • Spartanburg, SC

Both went out of their way to make us feel comfortable and answer any questions about our hime.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that Charlie and Nathan were helpful and informative throughout your process! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Defective Home with Lots of Issues-

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2026
  • Raleigh, NC

We are writing this to show our unsatisfaction and formally document construction deficiencies in our home built by Pulte Homes. Following our pre-drywall meeting, we identified multiple issues, including gaps in the second-floor wood framing and flooring defects in the master bedroom, the other bedrooms and loft areas. These concerns were repeatedly brought to the construction manager’s attention, and we were assured they would be corrected. However, during the pre-closing walkthrough and even on the day of closing, many of these issues remained unresolved, including persistent ...

Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the unresolved concerns within your home. We'd like to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information that way we can reach out directly? Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

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