Pulte Homes Reviews

We had no idea what to expect as first time home buyers and Pulte made it easy from start to finish. They were patient and understanding with us, answering all of our questions. They were attentive and very responsive. Couldn't be happier!

Overall the experience was as pleasant as building a house and moving can be.

Found fa bunch of issues during pre-purchase inspection. Though they promised to fix those, non of them were fixed, Only cosmetic work done and others were ignored, but provided wrong status to us. Same issues reported by other buyers in the community. Multiple issues noticed during move-in, submitted tickets. The agent promised to fix the issues during the purchase process, but not updates after that. No response to follow up. Prior to purchase, heard Pulte was a good builder, but now would not recommend to anyone after the experience.

It is really neat to be in on the very beginning of a new community. There’s a sense of family, everyone knows everyone and everyone’s in the same boat. Tony, our construction manager stops by to check on us pretty much every week! :)

We wish we had a few more options and upgrades available . Otherwise we have been happy especially with the construction manager, Gigi, who was very attentive to our needs

So far so good…wish the price could have been cheaper…

Initially, we really loved the models only to find out that a lot of the items had been discontinued. Having then gone thru the designer process, it took 10 months to build and move in. We love our home and only have minor issues to deal with.

Good community and friendly neighborhood. My experience with Pulte was good except for closing date selection. But apart from that good customer service and very responsive to issues. Still only 1 month old home so more to come but so far so good. I am happy with my purchase.

I had good communication with Pulte home sales person through the whole home purchase process with no issue. But Polk County representative reported water leaking on this property just one month after closing. our PM reached out to Pulte home immediately, and they fixed it on the same day of reporting. I appreciate Pulte home's quick response. But this is brand new house, it makes me wondering the quality of the builder for this house.

The homes built by Pulte are great and best quality materials are used. The ground staff are great and take great care in making sure all the expectations are aligned with what was advertised. The sales team is also great and very quick with responses and providing information. The loan approval team (and there are multiple groups) have some overlap and communication can be confusing at times. Just make sure you have everything documented to support you as you progress on finalizing the home that you want. Overall, I am happen with how my home was handed over to my on the day of closing.

Save yourself from pain and misery and look somewhere else.

We had an awful experience with our sales person. Much confusion and back and forth. A lot of information that was provided was just incorrect or portrayed poorly. The one person who made it better was our building manager, Lily. She was one of the only competent, honest and reasonable people we worked with.

The process was so easy!

Pulte did a great job making sure everything went smoothly as we moved into our new home!

Buying my new home through Pulte was one of the best decisions that I ever made. Their whole team is made up of amazing, professional experienced people. From the sales team to the construction managers and the closing team- they all went above and beyond what is required of them to make sure that this process was seamless and pleasant for me! Pulte is very meticulous about their workmanship and they pay great attention to detail! They pride themselves in providing new home buyers with a new home that exceeds all current standards. I had been shopping around for a home for two years and when I found the Pulte group I was set on who would build my new home. Thank you Pulte for allowing me to experience the blessing of purchasing a new home without all the hassles that people frequently encounter! If you are shopping for a new home without all of the stresses- I strongly recommend the Pulte group! ... More

Very good job Excellence Nice Good Very happy

The homes are built so fast that there is limited quality assurance: heat pump not wired correctly, sewer line blocked by construction debris, lawn sprinkler control faulty, paint and drywall residue on floor tile, seal around front door has a gap that sunshine can be seen through and the list goes on.

Excellent experience with Caleb and Cindy.

Pulte Mortgage: I felt so bad and never expected this from Pulte, I felt ssooooo stressful while entire process, they keep me hold for 60 days, and never move forward keep telling me will get underwriter approval in next day. every single day keep hearing same answer and finally they rejected my loan. I went so stress, sleep less nights and felt night mare, upset with pulte that I brought home with them. Sales: They failed to keep all things aligned together and even threaten me multiple times that they are going to cancel my application. even thought its Pulte mistake as they hold me for 60days, once they rejected my application, sales people gave me 30 days to go side. Tim and Steven: I felt I am blessed with those two people I met in my life, they both are just like Angles and Saints, they work really like out of box. ... More

Once they have your money they are very unresponsive and do not stand behind even their stated timeframes. As an example when you enter a ticket they will “get back to you within 24-48 hours”. Often it is weeks and sometimes not at all. As this is my second Pulte build I thought the first was “COVID related”. It is not. They don’t respect your time, or your property. Very disappointed with customer service and lack of care once the property is sold.

Quality and finishing is not great. Never expected from pulte.

Getting things fixed after the sale closed has been difficult. Their first answer appears to be “No”.

They made my home buying experience smooth and faster .Quality of construction is good

We had personality issues Pulte Mortgage and had to surrender the closing cost incentive to get outside financing. When we attempted to speak to a manager about the issues with our loan counselor we never heard back from the manager but we did get a nasty call from the loan officer. Also, we have several warranty issues to claim but there most egregious and frustrating we didn’t notice on the walk through with the lights on. Every single seam in the drywall on the walls and ceilings is visible in the natural light. Every wall and ceiling in the entire home has seams showing. Now that we’ve paid thousands for a painter prior to move-in we either have to live with it or pay thousands more to repaint the home after a warranty claim ... More

The building manager and associate were really helpful with this process. The sale’s associate were really accommodating. The location of Emory is in an amazing location where I don’t even need to drive to local grocery stores or restaurants. The style of the home is so beautiful. The best decision I made.