Pulte Homes Reviews

All kinds of surprises during closing. The builder isn’t professional enough. Different people employed by the builder have different versions of the same fact and nobody is willing to take the responsibility for the problem. The construction side was great but the sales and title side were not great.

From sales to construction manager, we’re always kept up to date

Great buying experience with Justin in the Office and his promptness in addressing all that was needed from the beginning to the closing of my new home and thereafter. Customer care and service was also a great experience with Dhilon in taking care of all aspects of the home that needed to be addressed at an exceptional rate of quickness.and his continued communication with me to make sure everything is to my satisfaction with my new home. Thank you to the entire team !!!

Brandon was of great help, patiently explaining all the process, explaining us different options even during multiple visits. I first backed off from buying for first time, as was in little confusion whether to buy house, Brandon helped me explain different options that Pulte provides which made bit of an ease to decide. Edward, during the construction, he made sure to let me know at every stage of the construction process, and very helpful during the closing/handing over the house. Built quality is good. The house was delivered at expected time.

Great buying experience I would recommend Pulte homes to everybody

This has been the best home buying experience we have ever had. The Pulte Team was knowledgeable, responsive and honest. Just a great experience.

The quality of the product is fair to marginal. The house was put together quickly and quality seems to be second. Speed is the priority for Pulte. We had many issues such as leaky clink, dryer that did not work, refrigerator handles that were not put on right, garbage disposal not working and many more such as crooked walls. Quality should be the main focus not how quickly the house can be put up.

Great experience The team was great.

If you're relocating to Florida, consider contacting Paul at HotPropertyFL.com. He was my realtor and instrumental in finding our house. Working with Maria, the seller at the construction site, was also a positive experience. I secured my loan through Pulte, where Nancy and James provided excellent service. I highly recommend Pulte and would use their services again.

There are two people that stood out with me and Pulte during my homebuying experience first was the sales representative Bobbett. She was exceptional. She was friendly personable, and she made me feel like I could be a part of a community that was family oriented, and driven to have a safe environment for my children, the second person within Pulte that was exceptional and provided a comfortable situation and was able to answer all of my questions in which I can understand them as a first time Home owner was the construction manager Mark. he was personable straightforward and made me feel comfortable with the materials and quality of my home. I’m happy with my purchase with Pulte and I do recommend the builder. ... More

The quality of workmanship is a 1 out of 10. Sloppy details, lack of pride, and supervisors that barely care themselves. Very quick to sell, very slow to correct mistakes.

Quality of materials is so cheap and workmanship is so poor.Lacking on so much on Quality construction.And contractor dosnt do anything until you tell them 3 to 4 times and still stuff to be done is left to do.

This was a huge purchase for us. Carlos, our sales representative helped us every step of the way! We lived in a Pulte home for 8 years before, we never had any issues. So far this home has exceeded our expectations!

Our walkthrough was very well done, Thanks Chris! Everything is working fine after two months!

The quality we were expecting from Pulte and this price point for this home just was not there. We should not be having all these issues. Future home buyers definitely spend the money to get your own inspector. That was our big mistake. You want to be excited about purchasing a new home. It’s stressful enough just moving, but add on the back and forth process trying to get major things fixed on your new home is another level of stress. The sense of urgency is lacking and the builder should have caught these problems during the build process. At this time we are filled with regrets towards this purchase. Just too many major issues to deal with on a new home. We hope this changes if things are repaired properly. ... More

Not only did Bob exceed all of our expectations throughout the home-building process, we really felt he listened to and heard us through every question and concern. We were very well taken care of the entire time by everyone at Pulte (except Pulte Mortgage) and are already recommending them to our friends looking to build soon.

We were shown a model home that really impressed us and we were also looking at other properties from Pulte and liked the finishes and setup. Hence we decided to go with the purchase and the finishes we selected were more or less the same as we were shown in the model. The overall project was on-time and we did get regular updates from the site engineer / manager. The closing process went well. Here is where I had issues - We were offered a date by the site engineer for closing on our home, when we requested for another date the sales personnel came back stating this is the date for closing. So there was no coordination between site engineer and the sales personnel. When we noticed some issues with the carpet we were told that these carpets are not good, so why was Pulte offering these during the design consultation and during the initial stage when we were choosing our finishes, another case of miscommunication. We started our loan processing with Pulte Mortgage and everything was going fine until a month before the closing where Pulte's mortgage company came back with unreasonable conditions. This required me to scout for another mortgage vendor. Third instance of screwed up communication, they had all my info from the time I signed the contract couldn't they have been clear with their requirements? Fourth instance - we were told that the sod and sprinkler system will not be installed as it was getting cold or rather it was cold, to this I was okay dn there were email confirmations come closing day I see my lawn and backyard with sod and Pulte site engineer making me sign a wavier that going forward sod will be my responsibility, another case of gross miscommunication. We were made to do a 'Celebratory walk through' on the day of closing and the site engineer made it clear that he had other closings and we too had to get to our closing hence looked at the big issue and signed off with him. But when we moved in and actually started seeing the issues the Site Engineer would come back and state it was not mentioned in the walkthrough sign off. Does Pulte expect the owners to do an inspection with a fine tooth comb on the closing then this should be scheduled a day before and not on the day of closing, We nearly found dozen or more issues once we started living. Of these there are two issues that Pulte has not addressed. The main one being the lightning issue, we paid nearly $3k for additional lightening in the entire house and even after making the payment we were never offered a choice of lights (day light vs warm white or yellow light) and now when we are following up with Pulte, the Site Engineer states that this is the Electrician's discretion. I am mean Pulte is such as big company and they let electrician decide on these things where the owners are paying through their nose for each service request....this is ridiculous. Over and above all of this we were coerced by the Site Engineer to give him a 10 rating on the survey as he assured that all issues including the lightening issue will be taken care. We did our part and now he is refusing to do this part. I am appalled by the way Pulte and their employees treat new home owners. I will never again go to Pulte or recommend this to my enemies. ... More

Upon arriving with 2 (two) trucks from Florida (2 days) driving with household items were we informed that the closing was delayed and that we had to wait till electrical power was connected to our Townhome. Highly unprofessional and a hardship upon the owner and kids. We had to stay in a hotel and later on in a rental home. The problems we endured unloading and packing our goods in other trucks and stores again were the worst experiences ever for a new Pulte home buyer.

We are happy with the way our new home turned out. Everything looks better than expected. Although there were times we felt communication could have been better, it was an overall great experience and our Pulte team (Brandon and Jesse) were very responsive to our questions or needs.

We started the process to buy the house at the end of January, the Salesperson was very knowledgeable and helpful, but she left before we closed on the house, we were approved very quickly. Then we went to a design studio on another office appointment, plus a third one for electric, lighting, outside kitchen and many other things to add to the house. The appointment was too overwhelming, not enough time, not many nice choices and lot of extra money. In March, they call us because they made a mistake and canceled the contract, it was suspicious. We started the process again that lead them to start construction between June 1st to the 4th. I was there every week to take pictures of the construction, very messy inside and outside the house, debris everywhere. We met our Construction Manager, and he was very nice the entire time. All the inspections were on time and went well, except the week before closing, it was late, there was no light and we couldn't see all the imperfections around the house. It has been month and a half since we moved and many things still without fixing. I believe they hurry at the end because of a due dateand did not care for my house. ... More

The three Pulte Members I had the most interaction with were Tyler.B , Jennifer D, and Dalton R. I would give all three of these team members 5 stars. Especially Tyler. Really all three of them were excellent. The underwriting team was sometimes difficult and presented a challenge, and the site could have been more secure after the house equipment was dropped off (ex. leaving unattached water heaters in open garage bays without garage doors). I do believe there were various people in the area looking to loot the incomplete houses, however other than that we are currently very pleased. Great Job !!! ... More

Within 60 days of moving in we had a kitchen cabinet fall apart. Opened a claim to have it repaired. Here we are 60 days later and no one has been out to fix the cabinet. Only emails and no show for the schedule repairs to be done. Dont purchase from PULTE HOMES.

Congrets! Tanks! God Bless you! my family is very happy.

Pulte can build my next house.

A list of repairs a mile long due to terrible workmanship. But why would they care they got their money. If you think you paid for non damaged doors , trim, windows, tile, you would wrong. They have ZERO intention of replacing anything damaged during the build. They will tell you , "we will patch it". Sorry I paid for new I WANT NEW. Raised the POA even though No clubhouse, gate left open most of the day and constant construction spreading dust , dirt, and mud all over . The entrance has been closed numerous time while they re-do the roadway 700 times. They force you to enter through a muddy, wet , dirt road. Total joke!! Oh when you sign the contract they make sure to tell you a hundred times to give them 10 stars. Did I mention the house costs a fortune. ... More