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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14354 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Our Pulte home home buying experience
- Sandra M.
- Verified HomeBuyer
- July 26, 2025
- Davenport, FL
Our Pulte team was truly the best. From our construction manager Juan C to sales and financing team Joel Maria Carlos Lauren and the rest. We love you guys and will always be a part of our life story.. Pulte gave us more than we were asking … we love our new home .. thank you so much … Pauline and Sandra
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear how special your experience was and how much you love your new home! Your kind words for Juan C, Joel, Maria, Carlos, Lauren, and the rest of the team mean the world to us. We're honored to be part of your journey, welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
great fit and finish. will insulated.
- Richard Z.
- Verified HomeBuyer
- July 25, 2025
- Albuquerque, NM
Working with Frank and Lisa was a pleasure. We don't feel forgotten
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you’re happy with the fit and finish of your home and that it's well insulated! It's also wonderful to know that Frank and Lisa made the process a pleasure and that you continue to feel supported. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Trusted builder
- Anonymous
- Verified HomeBuyer
- July 24, 2025
- Fuquay Varina, NC
Very happy for the new home. The customer services in Pulte home is very helpful.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you are happy with your new home! It's also great to know that our customer service team has been helpful for you. Congratulations, wishing you many more happy years ahead in your home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very pleased
- Janine O.
- Verified HomeBuyer
- July 23, 2025
- Myrtle Beach, SC
We recently purchased a Pulte home and couldn’t be happier. From the sales team, to the project manager over construction to dealing with Pulte Mortgage (best rates available on select homes) and Pulte homeowners insurance, it all went super smoothly. This is our 5th new home purchase and the Pulte organization was professional,, courteous and prompt on every single detail. Since getting into the home, we found a few minor issues (ie closet shelf came loose). These issues were addressed within 24 hours and promptly taken care of. Pulte outshines its competitors in my experience. We will ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your experience, from sales and construction to mortgage and insurance, was smooth and professional! It means a lot to know that minor issues were handled promptly and that you feel confident in choosing Pulte again. We truly appreciate your trust and loyalty, and we're honored to have been part of your journey. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
My Pulte Experience
- D’Christopher Montrae N.
- Verified HomeBuyer
- July 22, 2025
- Manteca, CA
My first interaction with Pulte Homes was with the sales rep Amir. Amir was great to work with! A true professional & always quick to respond via email or answer my phone calls. I never felt pressured nor was he pushy during any of our conversations. He explained every part of the home buying process. My construction manager Tremel and his assistant Denhem were equally fantastic! Both were patient & very thorough during our walkthroughs to educate me on the construction process. The quality of my home is a direct reflection of their workmanship & attention to detail. Even after Closing, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Amir, Tremel, and Denhem provided such a professional, informative, and supportive experience throughout your homebuying journey! It’s wonderful to know you felt well-guided every step of the way and that the quality of your home reflects their dedication and attention to detail! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Our home was quality built. Same as condo in Arielle in Palmer ranch.
- Arthur C.
- Verified HomeBuyer
- July 20, 2025
- Nokomis, FL
Debbie and Chris were GREAT on everything.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you're happy with the quality of your home and that your experience was a positive one! We're glad Debbie and Chris were great throughout the process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
New Home Purchase
- Dale B.
- Verified HomeBuyer
- July 16, 2025
- Brooksville, FL
Jeff, our project manager, was awesome to work with. He kept us informed on the progress. Pulte Financial Dept was an absolute disaster to work with. Requested same information multiple times and on our way to closing, after 6 months of processing, notified us we required another 4582.51 to close. After 6 months they gave us an hour to come up with additional money!!!! Absolutely horrible.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Jeff provided great support and kept you well-informed throughout the construction process. That said, we’re truly sorry for the frustration you experienced with the financial side, especially the last-minute request so close to closing. You deserved clearer communication and more consideration after months of preparation. Your feedback will be shared with the appropriate teams to help improve our processes. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great team!
- Naim Q.
- Verified HomeBuyer
- July 16, 2025
- Jacksonville, FL
My wife & I had a great experience with Gretchen & Tim. They were both so helpful, informative, patient & sincere throughout the entire process.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with Gretchen and Tim. It’s wonderful to know they were helpful, informative, and supportive throughout the entire process! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Honest Builder
- Stephen F.
- Verified HomeBuyer
- July 16, 2025
- Duluth, GA
We only met the builder twice for the walk-thrus. Everything was explained well.
Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that everything was clearly explained during your walk-throughs! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
great
- Manivannan S.
- Verified HomeBuyer
- July 16, 2025
- Concord, NC
thank you very much pulte homes
Pulte Homes responded:
Thank you for providing feedback for us. We're glad you had a positive experience while working with us! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
overall very good
- Steven V.
- Verified HomeBuyer
- July 16, 2025
- Estero, FL
Justin made the process very seamless and the house was completed in the timeframe given. The quality of the house is very good. The only negatives would be that everything shouldn't be an upgrade for the price you are originally paying with the "standard" house. Also some of the items in the house should have been an option, for instance fans or pendant lighting. As for your mortgage company, we feel that the employees are incompetent in knowing what to ask for upfront and not wait until a week before closing to ask for a laundry list of items that could not possibly be met. ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that Justin made the process smooth and that your home was completed on time with quality that met your expectations. We're especially sorry to hear about the challenges you faced with the mortgage process. Your feedback is truly appreciated and will be shared with the appropriate teams to help us do better moving forward. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Friendly, knowledgeable staff in all positions.
- John S.
- Verified HomeBuyer
- July 16, 2025
- Bluffton, SC
Decision to purchase was made during the first in-person visit with Gabby, our salesperson. We had done online research and used the Pulte tools to design the home that we wanted, but Gabby was able to help us tailor our wants and needs around the budget that we wanted to work with. Donna help us with design decisions to further customize to your needs. Bob, our construction manager, was easy to work with and responsive to our needs. We used Pulte Mortgage and everyone, from start to finish, was knowledgeable and helpful with our financing needs. Couldn't have asked for a smoother home ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience, from your first visit with Gabby to finalizing your home with Donna and Bob was smooth, personalized, and enjoyable. It’s great to know our team helped tailor your vision within your budget and that mortgage team supported you every step of the way! Congratulations and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Positive Homebuying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Manteca, CA
It was a very good home buying experience from start to finish. Everyone including the sales office, the home team were very positive, willing to address your needs, attention to detail, helping attitude. I had a few items as a part of the move in which needed to be taken care and the construction manager and his team ensured everything was smoothly taken care of and had a pleasant hand over. Overall good experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your homebuying experience was positive from start to finish! We’re glad to hear our sales team and construction staff were attentive, helpful, and focused on the details throughout the process. We're especially pleased that your move-in items were handled smoothly and to your satisfaction. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Honest and committed home builder.
- Joseph P.
- Verified HomeBuyer
- July 16, 2025
- Myrtle Beach, SC
Pulte Homes is a great builder ! Not only do they build a solid home, their attention to detail is fantastic. They are very responsive to your concerns and address any issues very quickly. From sales reps. to project managers, all are a pleasure to work with.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that you’ve had such a positive experience with Pulte, from the quality of the home to the attentiveness of our team! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Best tract builder experience
- James M.
- Verified HomeBuyer
- July 16, 2025
- Fishers, IN
So, one thing to know is you are not buying a custom home, despite what you think is custom home pricing. This is tract building with all the limitations therein. Once you normalize on that fact, I can then assess the experience with Pulte. In my view, having bought several new homes from builders in different states, Pulte's process and standards are high in the industry. We really appreciated being able to enter the property as it was being built to see the progress, especially in finishing stages where you are measuring, bringing in contractors to do your own post-closing work, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience. It's great to know you valued the transparency during construction, the flexibility to prepare for post-closing work, and the responsiveness of our team in addressing punch list items. If there's anything we can help out with, don't hesitate to reach out to us. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Mi hogar
- Rita R.
- Verified HomeBuyer
- July 15, 2025
- Coachella, CA
Emocionada y agradecida con todos porq me pudieron ayudar en todo el proceso recorrido
Pulte Homes responded:
¡Gracias por compartir tus comentarios con nosotros! Nos alegra saber que nuestro equipo fue de ayuda durante todo tu proceso. ¡Disfruta tu nuevo hogar! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Seamless experience
- Nicole C.
- Verified HomeBuyer
- July 15, 2025
- Tucson, AZ
Smooth process. The team was very responsive and helped get the information I needed along the way. Any issues identified, were addressed and handled promptly. Certainly recommend this team for those looking for a builder that demonstrates quality, service, and integrity.
Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a smooth and seamless process with our team. It's great to know that they were responsive and handled all of your concerns. We greatly appreciate your kind words! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Builder
- Reginald W.
- Verified HomeBuyer
- July 15, 2025
- Middleburg, FL
My wife and I enjoyed the Pulte experience. Our experience began with the sales agents, and included the financial specialist all the way to the construction manager. What a wonderful experience and we just love our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are loving your new home and had such a positive experience with us. It’s wonderful to know that our team helped make your experience enjoyable. Congratulations and wishing you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding Service
- Terese G.
- Verified HomeBuyer
- June 11, 2025
- Anna, TX
Amazing Customer Service! Everyone has been great. Angel helped me through the sales process, Heather went above & beyond in my closing, & Lincoln did the same when it came to initial move-in issues. He responded within minutes each time I called him - even on the weekend - & he ensured that every issue was addressed. I have only had to contact Jessica (in Customer Care) once; however, I was impressed with her quick response and follow through. I have had a wonderful experience with Pulte
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that your experience with our team has been such a positive one from start to finish. It’s especially great to hear how responsive and supportive the team was throughout your sales, closing, and move-in process. Thank you again and congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Maple Ridge Clinton Twp., MI
- Christine Z.
- Verified HomeBuyer
- June 11, 2025
- Clinton Township, MI
Kay, our salesperson, was great throughout, always responsive. Ben, the project manager, is knowledgeable and kept us informed on progress.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Kay was consistently responsive and supportive throughout your experience. It's also wonderful to know that Ben kept you well-informed and brought his expertise to the project. We appreciate your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
My experience with this builder was the easiest process I’ve ever had from beginning to end the team was always responsive to my questions and concerns this was the most seamless process ever done
- Ida d.
- Verified HomeBuyer
- June 05, 2025
- Beaufort, SC
My experience with pulte homes was the most seamless process I’ve ever experienced From beginning to end from Rachael who helped me facilitate bank transfers to Michael who walked me through the various systems in the house great team
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless process from beginning to the end. It's great to know that Rachael and Michael provided you with helpful and responsive service along the way! Thank you again and enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very good
- Soraia N.
- Verified HomeBuyer
- June 04, 2025
- Winter Garden, FL
Excelent experience! Excellent attend.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had an excellent experience with us! It's great to know that we exceeded your expectations. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
My salesperson Courtney was awesome!
- Catherine L.
- Verified HomeBuyer
- June 03, 2025
- Zionsville, IN
My experience with the whole Pulte team has been fantastic
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our team, especially Courtney! We appreciate your kind words. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Our Builder (Bob) is the best in the business
- Justin L.
- Verified HomeBuyer
- May 02, 2025
- Hilliard, OH
Bob was fantastic throughout the build process, any issue or concern that was brought to his attention was handled appropriately and swiftly. He made the entire process smooth. We were thankful to have such a trustworthy person staying on top of our home build, including meeting deadlines that were necessary to close on time. I highly recommend Bob from Pulte Homes!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a smooth and enjoyable process, thanks to Bob! It's great to know that any concerns were addressed and resolved quickly. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
This has been a great experience!
- Ken S.
- Verified HomeBuyer
- April 29, 2025
- North Port, FL
This home is beautiful & well-built. Pulte’s team provides the support needed & is responsive to any concerns. From the sales rep to project manager to warranty care manager, promises are kept to ensure the satisfaction of the customer to maintain the standards of quality expected. Please let me know where I can offer suggestions for any minor improvements for the future.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are enjoying your new home. It's great to know that our team has been responsive and supportive throughout your journey. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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