Pulte Homes Reviews

Jason was fantastic and very thorough the entire process

I’m am not happy with this builder this is my first new build house and I had higher expectations than this. I first want to start first with the HOA dollar amount they gave me was a lie. It was double that when I got my first bill a month later after closing I feel lied to and I reached out to the HOA company and they confirmed that Pulte knew about the price raise about 5 months before I even stepped foot into their office. First week in the home there was water leak in my meter which I do give it to them they were quick to fix. But poor quality on painters and cabinet vendors. I had a ton of over spray around the tiles paint spots in the exterior of the home. My vanity had so face support so they were really squeaky cabinets. Their project manager isn’t so good on catching these quality issues as they weren’t hard to see. Made it feel as if they just wanted to leave it as is and just hope no one complains. But for being a NEW build I had higher expectations for sure. I wouldn’t recommend this builder to friends or families. ... More

Had a good reputuation of Pulte Homes at the time of signing up the new house. After seeing the type of construction they're doing I can't recommand Pulte to any. There are hiring cheap labor and quality of work is not professional

We have been in our new home approximately 2 months. So far we are quite pleased with our experience. We purchased the home as a spec that was about 1/2 finished at the time of purchase. We were pleased with the quality of materials and craftmanship that we saw at time of purchased and as the process continued. One are we were disappointed in was the builders decision to fence behind our home and all of the homes along our street after our purchase was made. We made the purchase based on the development plan we were given which showed no fence behind any of the homes on our street. To Pulte's credit they did give us a aluminum fence which ultimately did not impede the wooded view we paid a premium for. However the vinyl fence behind all of the homes to our left was a disappointment due to the way it degraded the view of the wooded common area behind all of these homes. The only other issues we have encountered have been with a toilet in our master bathroom. The float has gone out twice now in two months. However Pulte and their sub have been quick to fix the problem. The second issue had to do with a sub splashing concrete all over the side of our home as they were pouring the foundation on the home next door. Again Pulte was quick to have the left side of our home repainted to repair the damage. All in all I have been pleased with my experience with Pulte and would recommend them and the Marwood community to other prospective purchasers ... More

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).

Overall, the buyer / build experience was better than expected. However, one's self should realize that you're the buyer, you're the one that will be living in the home and you're the one who will have to deal with outcome, therefore and ultimately, it is 50% my responsibility to maintain attention to detail, call a spade a spade and hold a firm footing if something doesn't look right, smell right, sound right, etc. As long as I was willing to hold my own self, personally accountable, to a degree, that if things did not turn out to my satisfaction AFTER I had tried every and all angles of tact, negotiation, conversation, discussion, and downright plain and simple communication, then at the end of the day I can honestly say that Pulte was competent and made for a pleasurable build experience. Yes, there were times of frustration and times where I felt running up against 'red tape', however, you need to keep the big picture in mind and prioritize, and view the lens from both sides. What are you willing to compromise on? Is the juice worth the squeeze. There are some wins, and there are some not quite but almost. Bottom line, I was anticipating needing to bring a dog to the fight for the entire build process, but in reality it simply took composure, patience, tact, meaningful conversation & discussion, and common sense professionalism to find mutual grounds of understanding and/or decisions leaning to my desired outcome. Last but not least, shout out to Cody, our onsite project manager. Truly believe his passionate personality, composure and professionalism too, played a crucial role in the human-interaction section of the pie chart metric for our particular overall experience. ... More

Overall buying experience with Pulte homes was very smooth and helpful.

The construction team and especially the manager was incredible. Fantastic work and great communication. They are also very responsive to feedback and questions which was amazing for us as we were living in a different state during the build.

The experience was awesome but Pulte Mortgage underwriter was over the top nosey, intrusive and over the top with personal information

Lots of pertinent information and decisions were left out of our sales presentations-we always felt "rushed". Then, it was pulling teeth to get appointment at the design center. We were surprised by the number of restrictions, like rectangular sinks, that were not oven offered options. We wanted an extra window, and even offered to pay double, but we were told no, with no explanation why. Lots of things like this made us skeptical even bit of the way. In the end, we now know we were "too nice" and still should've pushed for more, held our ground, and asked a lot more questions and demanded answers. ... More

As a commercial general contractor I went into the home building experience with some general concerns from my knowledge of residential home builders. I was able to perform regular inspections during the construction and was pleasantly surprised by the quality of the workmanship managed by the Pulte construction manager. Subcontractors can be difficult to predict but he did well to control the quality and addressed items I found. I do recommend hiring a 3rd party inspector, it is money well spent and the individual found a few items to correct that I did not have capacity to research. Overall Pulte produced a great home and we feel well taken care of. Even one warranty item in, they were quick to address it. ... More

We are pleased with the quality of our home.

Pretend to be high end but just average

Buying process was smooth. However, after receiving keys it has been very hard to get a hold of construction manager and I’m still waiting on services to be complete

"Smooth home buying experience from start to finish! Grateful for a supportive team and a dream home to call our own."

Transparent and clean buying process. Superb help and responsiveness, very helpful and truthful. Extremely trustworthy. Superb quality of construction and the best part…. The team and the people. They were the best… everyone of them.

Don't allow them to rush you

Thank you for your new home

Overall home quality is ok

From beginning to end, CJ, Luke and Adam made our new home purchasing experience outstanding. We felt fully informed throughout, and when we had questions everyone was very quick to respond. The follow-up was always timely, and professional.

From the start to finish the people from Pulte worked with us, kept us informed of the progress and were very responsive to all our questions.

We signed to buy a quick move in home which was completed up to structure. Nobody mentioned before contract that garage will be incomplete, incomplete drywall and with no paint. After just move in they increased the HOA without any prior notice. The exterior works finishing is not good. Its differs from what we saw in model home. The floor, stairs make cracking noise when we walk, the carpet joining is visible.

Overall experience was quite good - really appreciated and trusted our project manager through the process. Pulte had a big push to close homes before the end of December resulting in a rush by a number of contractors, not having sufficient time for appliances and only one day between walk through and closing so some paint touch ups were missed and the tape is still on the wall. On site Team has been wonderful and very responsive, contacting Pulte for follow up on an electrical issue required multiple follow ups from our end to get the issue resolved, but again, on-site Team was terrific.

Bad quality, things break down in the first month

Susan was great in showing us all the community has to offer and would highly recommend her to anyone. We have always been a fan of Pulte and have been following their progression in the area for the last 10 years, so I am a bit disappointed to finally have a Pulte home and immediately have to address many albeit minor but many issues through the warranty process despite having the builder promise to address most of the issues prior to closing. The warranty process can be great if you can get someone to message or call you back. It takes longer for customer service to acknowledge your issue directly than it did to close. However when you do get ahold of customer service they have been responsive. There are no regrets with buying a Pulte home but wish the quality inspection they claim to do when the home is ready was actually a quality inspection as opposed to a check the box and sign. This inspection is done by the subcontractor that takes no pride or ownership in their work and signs off to get paid which is unfortunate. ... More