Pulte Homes Reviews

Overall process was a smooth and clear, starting from signing up to the closing. Construction manager was very helpful explaining every major step in the construction. I will 100% recommend to new home buyers.

Pulte homes provided a nice mortgage loan application process and offered me a good rate, which greatly reduced my time spending in closing.

quick to respond to calls

Michael and Meghan were so helpful and accommodating. They made the home buying/building experience so easy!

I recently purchased a home from Pulte Homes and my overall experience, while not terrible, was a mixed bag. I would rate it 3 out of 5 stars, with my satisfaction primarily stemming from the financing aspect. The financing process with Pulte Homes was smooth and efficient, earning them a crucial star in my review. However, the construction phase left much to be desired. The overall impression I got was that the construction was rushed, falling short of my expectations for a home in this price range. One of the main issues I encountered was the lack of thoroughness during the final walkthrough. I opted to hire an independent home inspector, and while they did identify several issues, the quick and seemingly cursory final walkthrough with Pulte Homes did not cover all the bases. I wished for a more detailed inspection that would have highlighted and addressed concerns before the finalization of the purchase. I guess it's my fault for not taking a more proactive approach. Within the first week of moving in, I had to submit five service requests for various issues. This was a disappointing and unexpected aspect of the experience, as I had anticipated a more seamless transition into my new home. Additionally, I filed a complaint about the construction workers who, inappropriately, hooked up their water and power lines to use their tools to work on the neighboring homes. Unfortunately, my complaint received no response, leaving me feeling unheard and dissatisfied with the lack of attention to such a significant concern. While the financing process earned Pulte Homes a saving grace in my rating, the rushed construction and subsequent service issues have left a lasting impression. I hope that my feedback, along with that of other homeowners, prompts Pulte Homes to address these concerns and improve their construction and customer service processes for a more positive home-buying experience in the future. ... More

Very satisfied with the quality build of our home. All issues we did find during our "celebration" were corrected before our closing date. Home was finished on time!

it's been a good experience - all the way from shopping, through purchase. some minor issues but being handled very well.

We love our Pulte home.

Very good overall experience with Pulte. Builder and representatives that we worked with were very helpful and responsive. Would recommend Pulte to friends. That being said, Pulte should pride itself more in the quality of their developing sites: clearly mark lots, make sure lots are staked, make sure lots are livable with an open yard for families, etc. Overall good experience with the company, however, my family is paying out-of-pocket fixing our yard to make it more livable for a family when we asked prior to closing for Pulte and their land developer to help accommodate the back yard more for our children and pet. Aside from this only setback, I would rate my experience at an 8/10. Very satisfied otherwise. ... More

I love Cody my construction manager and Frank, they are honest and true hearts who cares about the Pulte home issues when they came up. I will not recommend Aaron. I love my Pulte agent Ana also, she is a force to be recognized. She bends over backwards to make sure you get into your home. I do love my Pulte home when you have the right people.

We had an exceptional experience working with Derek from Pulte Builders. Our home was completed ahead of schedule, which pleasantly surprised us. Derek's communication throughout the building process was outstanding. We appreciated the regular progress photos that kept us informed and excited about the developments. Any issues that arose with the home were swiftly and efficiently resolved by Derek. We're delighted with our new home and grateful for Derek's dedication and excellent service.

We have built 2 houses with Pulte in the last 2 years and the experience is great. Tanner, Sarah & David were great to work with. I highly recommend Pulte as your builder!

Had a great home building experience with Pulte!

From the start of my loan process to closing was a stress-free experience and those that I spoke with to the ones I had seen in person was great and knew their business I would recommend them to anyone. Thank you for a great experience.

We have had nothing but issues since the whole process started. First, our original sales person left the neighborhood and was MIA. We ended up with three different construction managers. We had a long list of items to repair, replace, and/or fix and Pulte has dragged their feet at every opportunity. The few items that been address are still not meeting our minimum expectation.

Good experience! I love the house design.

Everyone at the Skye Hills-Valridge project has made my first new home purchase experience a great one. Angela and Chad impressed us with their friendliness, professionalism and quick response to any questions or concerns. Minor touch-up issues have been resolved expeditiously. Great team!

I was definitely nervous about having a home built in Charlotte while I was still living in NJ. Pulte and the construction project manager made the process easy. They called me weekly with updates and texted me pictures. They answered any questions or addressed any concerns I had. They even took videos and sent them to me. They also accommodated for my off time inspections and always made sure i had access to the inside of the house since I often would fly in for the day and back out due to work. Derek and John are excellent! I would definitely recommend pulte to anyone.

Many small small issues are there, but customer care is not great and supportive. They never pick the calls at all.

Compare to other builders . Pulte home is better.

Pulte mortgage was the absolute worst mortgage company I’ve ever dealt with, and I have dealt with a few. They should not force us to use Pulte mortgage. The whole closing process was not very pleasant. Our refrigerator was not hooked up to water & the house was filthy when we moved in.

The best builders ever thank you Pulte!

Matt was an absolutely excellent and highly experienced during our home building experience. The building team (vendors and contractors) did an overall outstanding job in finishing the house in a timely manner. Jared and team did a great job with the appliance and warranty check ups and any additional follow ups. The sales team, Laura, was super informative and readily available for any concerns and questions. We did have some documentation issues with the mortgage team but overall we were able to close on time.

My experience with the builder was good, however there was a significant delay of 3 months in the delivery of the property.

The house is great and love the floor plan