Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15971 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15971 Reviews
Customer Reviews
Great until after closing
- Anonymous
- Verified HomeBuyer
- June 19, 2026
- La Grange, KY
I had a great experience until after closing. Not all issues were resolved going to closing. Now it is like pulling teeth to get things fixed that should have been done already.
Pulte Homes responded:
Thank you for your sharing your experience. We're glad to hear that you had a great experience initially, but are sorry to learn about your ongoing concerns and the trouble in getting them resolved. We'd like to escalate your concerns for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Horrible roofs!
- Anonymous
- Verified HomeBuyer
- June 17, 2026
- Godley, TX
Be sure to have your own inspection done on the house and make sure to have them come back out once the repairs “are completed”. I’ll leave it at that.
Pulte Homes responded:
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to learn more, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
It's been mixed with Travis, prior to his review, very responsive and helpful. After, he failed to follow through on multiple requests to correct items.
- Lori C.
- Verified HomeBuyer
- June 17, 2026
- Westerville, OH
Pulte rushed me through the closing process to ensure they could meet a quota at the end of April. As a result, we are dealing with numerous unresolved issues with our new home, including flooring repairs, door issues, garage door issues, incessantly alarms from the fire building, and unfinished landscaping.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and the unresolved concerns within your home. We'd appreciate the opportunity to escalate this to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Andrade
- Cesaria A.
- Verified HomeBuyer
- June 17, 2026
- Santa Fe, NM
Feliz con el trabajo que hicieron con mi casa
Pulte Homes responded:
Thank you for your feedback! We're glad to hear that you're happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
everything went as was described
- Randy H.
- Verified HomeBuyer
- June 17, 2026
- Mesquite, NV
My experience with pulte has been pleasant and timely
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience and everything went as expected! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality Home at a Great Price
- Gerald C.
- Verified HomeBuyer
- June 17, 2026
- New Albany, OH
Life circumstances required me to move from Colorado to central Ohio. My realtor suggested that I look at a new Pulte homes in a 55+ community in New Albany. I really liked the floor plan of the new home I purchased and was pleased to learn that yard work and snow removal was part of the homeowner’s agreement. I have met several of my new neighbors and they as well are very happy with their new home as well as the community. I am extremely happy with my purchase of my new home as well as the home buying experience with Pulte homes.
Pulte Homes responded:
Thank you for sharing your experience. We're thrilled to hear that you are happy with your new home and your experience throughout your process! It’s wonderful to know you’re enjoying your new home, meeting your neighbors, and appreciating the lifestyle and amenities the community offers. Congratulations and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The only negative experience I had with the home buying process was the title company. They were not accommodating when it came to scheduling my closing. The communication was poor as well.
- Taylor F.
- Verified HomeBuyer
- June 17, 2026
- Ormond Beach, FL
Overall I had a great experience with Pulte homes. I’m very happy with my home. It’s beautiful and well constructed.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a great experience, overall and are happy with your new home! That said, we're sorry to hear about your experience with the title company and will share your comments with the appropriate team. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent Experience!
- Mary O.
- Verified HomeBuyer
- June 17, 2026
- Clermont, FL
From inquiry with Victor, to walk through with Amber and follow up’s with Jayden it has been an excellent customer service experience. Things happened throughout all of the phases, but we could not have asked for better responses and results. Wonderful team at Parkside Trails.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had an excellent experience with our team members! it’s wonderful to know the team was responsive and delivered positive results every step of the way. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Incredible
- Paulo Roberto A.
- Verified HomeBuyer
- June 17, 2026
- Clermont, FL
Our experience was very smooth. Our requests were met and the house was delivered as we had requested in advance, given our dates. Therefore, I only have gratitude to express.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a smooth and seamless experience throughout your process! It's great to know that your requests were met and your home was delivered in a timely matter. Congratulations! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Exceptional builder- Pulte
- Cheryl J.
- Verified HomeBuyer
- June 17, 2026
- Laurel, MD
As a previous homebuyer, going into a home that is being built, is like no other. The experience was great. However there were some challenges with communication with Sales rep, Frank (lack informing on due dates), however after going above his head the concern was promptly corrected. And the purchase, options, craftmanship is without a doubt top notch. There were flaws identified after move in that were quickly corrected, by the construction mgr, Max. The overall experience I would do again. Everyone was quite pleasant and professional.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you enjoyed the homebuilding journey and are happy with the design, options, and craftsmanship of your new home! We also appreciate your feedback regarding communication during the sales process and are pleased that your concerns were addressed promptly. Congratulations on your new home, we wish you the best! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
A Smooth Process With Some Quality Concerns
- Anonymous
- Verified HomeBuyer
- June 16, 2026
- Naperville, IL
My overall homebuying experience with Pulte Homes was fairly smooth, and the team was generally responsive when I raised questions or issues. I appreciated that communication was usually clear during the process, and follow-up requests were handled in a reasonable way. That said, I do think there is room for improvement in workmanship and quality control. After moving in, I noticed several items that needed attention, including cosmetic issues and some areas that did not feel fully finished. For the price paid, I expected a more careful final inspection before closing. Overall, I am ...
Pulte Homes responded:
Thank you for sharing your feedback. We're glad that overall, you had a positive experience and received prompt communication from our team! However, we're sorry to learn that you been experiencing concerns within your home since moving in. We'd appreciate the opportunity to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Fantastic construction manager & warranty response!
- Jose R.
- Verified HomeBuyer
- June 16, 2026
- Lake Elsinore, CA
Our construction manager, Justin, was fantastic! Explained everything thoroughly when we closed. Our warranty rep, Stacy, also responded quickly to the minor issues experienced after move in. Quality is great. Super happy in our new home!
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re thrilled to hear Justin and Stacy provided such responsive and helpful support throughout your homebuilding and move-in journey! It's great to know that you're happy with the quality of your new home! Congratulations, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A Beautiful Home
- Ronald W.
- Verified HomeBuyer
- June 16, 2026
- Manvel, TX
We had a great team for our home. Shaun the builder, Brandi the sales agent, and Lauren the interior designer were all great. Would buy another Pulte home because of them. Great team, great company.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience with multiple members of our different teams and are happy with your new home! We appreciate your kind words, congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience
- Yelena K.
- Verified HomeBuyer
- June 16, 2026
- Osseo, MN
Definitely some quality concerns mostly cosmetic, but a few with plumbing and electrical. Construction manager is extremely responsive and great at getting what you need and answering questions.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that overall, you had a good experience and that your construction manager has been responsive! That said, we're sorry to hear you are experiencing some concerns within your home and would appreciate the opportunity to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Pulte Home Buying Experience
- Bernardo B.
- Verified HomeBuyer
- June 16, 2026
- Clermont, FL
Pulte Homes is an Amazing Builder, they listen to your needs while being very Transparent with information. They are very helpful, knowledgeable, and professional. Pulte Homes Staff are very friendly and thorough when it comes to their homes, products, and services. My family and I enjoyed every step of the process. To see an idea become reality is such a wonderful and beautiful blessing!!!! Thank you all so much Pulte Homes for making our dream home a reality!!!!
Pulte Homes responded:
Thank you for sharing your feedback. We’re honored to have been part of your homebuying journey and are thrilled to hear that our team’s transparency, professionalism, and support helped make the process such a positive one for your family! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well structured homes in a well structured community.
- Anonymous
- Verified HomeBuyer
- June 16, 2026
- North Port, FL
Some great people in sales and management but held back by some mediocre tradespeople.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you appreciate the home design and community, and that you had positive experiences with members of our sales and management teams. We also appreciate your candid feedback regarding workmanship and will share your comments with the appropriate team as we continue striving to improve the homeowner experience. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Well-Designed Home with a Few Construction Challenges
- Santana G.
- Verified HomeBuyer
- June 16, 2026
- New Albany, OH
Pulte Homes Review – Nottingham Trace, New Albany, Ohio Overall, our experience with Pulte Homes at Nottingham Trace in New Albany has been somewhat positive. We selected the Martin Ray floor plan and appreciated the home’s design, functionality, and suitability for retirement living. The sales process was professional, and communication throughout construction was generally responsive. The quality of workmanship was good not excellent overall, with attention to many details that contributed to an attractive finished home. We particularly appreciated the open layout, sunroom, extended ...
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you're happy with your new home and the community! We appreciate your recognition of the design, communication, energy-efficient features, and the efforts of our construction and customer care teams. We also value your feedback regarding quality control, communication between teams, finish details, and punch-list completion. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Timely closing, not major delays. Easy buying experience.
- Trung V.
- Verified HomeBuyer
- June 16, 2026
- Rancho Cordova, CA
Our salesperson Brent was very helpful from start to finish. The Loan process was relatively easy. Punch list was created during final walk before closing, addressed prior to getting keys. Closed within the timeline provided from the start.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a smooth and seamless homebuying experience! It's wonderful to know that Brett was helpful throughout and that your concerns were addressed prior to the handover. Congratulations on your new home, we wish you the best! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Satisfied Pulte customer at Caymas in Naples, FL
- Edward M.
- Verified HomeBuyer
- June 16, 2026
- Naples, FL
Very responsive and informative from initial visit to closing and punch list items. Good value for the money.
Pulte Homes responded:
Thank you for sharing your experience. We're delighted to hear that you find great value in your home! It's wonderful to know that our team was responsive and informative throughout your process and addressing your concerns. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Home purchase
- Victor A.
- Verified HomeBuyer
- June 16, 2026
- BONITA SPRINGS, FL
Purchased two homes in Solis Grande Bonita Springs Florida. Everyone that I met through the process was professional, knowledgeable and friendly. They went out of their way to make it easy. I have purchased many homes in my lifetime and these 2 purchases were the easiest thanks to Pulte Homes.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had two positive home buying experiences! It’s wonderful to know our team made the process easy, professional, and enjoyable from start to finish. Congratulations, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Failure to disclose
- Anonymous
- Verified HomeBuyer
- June 16, 2026
- Immokalee, FL
Builder negotiated in bad faith, failing to disclose a major construction issue that would have undoubtedly placed downward pressure on the home price if buyers would have known.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're sorry to hear to hear about your experience and would appreciate the opportunity to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 3
Pedro
- Pedro M.
- Verified HomeBuyer
- June 16, 2026
- Alva, FL
We look at numerous builders, and would always come back to Pulte, very happy.
Pulte Homes responded:
Thank you for sharing your feedback. We're honored that you chose Pulte and are happy with your decision! We appreciate your kind words and your continued trust. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction mgr Jesse
- Penny F.
- Verified HomeBuyer
- June 16, 2026
- Hoffman Estates, IL
So far everything is great and communication has been wonderful
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that you have had a positive experience since moving in and responsive communication from our team! Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Corleone Lane
- Marthe N.
- Verified HomeBuyer
- June 16, 2026
- Celina, TX
Very satisfied with this entire team that work hard to help us get the house as they did believe on us
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience with our team throughout your process! Congratulations on your new home, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Did not receive customer service.
- Aaron B.
- Verified HomeBuyer
- June 15, 2026
- Menifee, CA
We have several issues with the craftsmanship.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you have not been receiving prompt response on the concerns within your home. We would like to learn more about your concerns and escalate them for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
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