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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14717 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14717 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

I love my new Pulte home in Apex NC

  • James F.
  • Verified HomeBuyer
  • August 10, 2025
  • Apex, NC

Dan in the sales office was great. Chris the construction manager answered all of my questions. The house was completed and closed ahead of schedule. I love the new house, and I don’t even have a punch list - I can’t find a defect.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that Dan and Chris provided you with helpful and responsive service! It's great to know that you are loving your new home and have no concerns! Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience!

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2025
  • Cedar Park, TX

The support and guidance we received from the builder, sales and mortgage team was outstanding. 5 stars!

Pulte Homes responded:
Thank you for providing feedback for us. We’re so glad to hear that our construction, sales, and mortgage teams provided you with outstanding support and guidance throughout your home-buying journey. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Experience superior as always

  • Jodie S.
  • Verified HomeBuyer
  • August 07, 2025
  • Johns Island, SC

This is our 3rd experience & it never fails to please. The Dunwoody is an awesome workable floor plan that can be modified to suit our needs. My only suggestion would be to have a separate punch list guy after closing to finish up the undone minor details. The last Pulte home we built did & that worked great. O/W the workmanship & product quality is superior. Our project manager was & is still attentive to the details.

Pulte Homes responded:
Thank you for taking the time to share you feedback. We’re thrilled to hear this is your third Pulte home and that the floor plan meets your needs! It’s great to know your project manager has been attentive and that you’re happy with the workmanship and quality. We would like to learn more about your unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home Build Review – Troy

  • Manuel F.
  • Verified HomeBuyer
  • August 06, 2025
  • Spicewood, TX

I’m grateful that I had Troy guiding the process. From the very beginning, Troy brought a level of professionalism, craftsmanship, and calm that made all the difference. He was transparent in his communication, thoughtful in his recommendations, and incredibly responsive when questions came up. More than anything, I appreciated how invested he was, not just in getting the house done, but in getting it done right. He genuinely cared about the details, took pride in the work, and treated the project as if it were his own home. When issues did arise (as they always do in any build), he ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear how much Troy’s professionalism, craftsmanship, and genuine care made a difference in your homebuilding journey! It’s wonderful to know he was able to guide you through the process with transparency, responsiveness, and attention to detail, and that your home truly feels built with care! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte homes provided a wonderful home buying experience

  • Hema P.
  • Verified HomeBuyer
  • August 06, 2025
  • Liberty Hill, TX

Working with the Pulte Homes team has been an absolute pleasure from the very beginning. Our wonderful experience started when we first walked into the model home and met with our salesperson, Makayla. Midway through the process, we were introduced to our construction manager, Sam, and our experience became even better. Sam was incredibly patient, answering all of our questions and addressing any concerns we had. He was consistently present and willing to help. His guidance during our two pre-closing walkthroughs and a final review the day before closing ensured all outstanding issues were ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that Makayla and Sam made such a positive impact on your home-buying journey! It’s wonderful to know that their patience, responsiveness, and attention to detail helped make the process smooth and enjoyable from start to finish. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wallace house

  • Williams D.
  • Verified HomeBuyer
  • August 06, 2025
  • Davenport, FL

Ok everry think except the comunicatons with de manager of the comunity ,,

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear that your happy with your new home. However, we're sorry to learn that the communication on our end is lacking. If there are any concerns you may have, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very Communicative and Responsive

  • Steven R.
  • Verified HomeBuyer
  • August 06, 2025
  • Painesville, OH

We moved in late in the build process, house was essentially done, ready to move in. With that said the walk through and findings were taken care of without any push back. There are some paint blemishes, but there is a 1 year walk through where we have been told anything we find will be taken care of. I have full confidence this will be true.

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear that your move in process went well and concerns were resolved during the walk through! However, we're sorry to hear that you are experiencing concerns with your paint, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home Purchase Experience

  • Robert C.
  • Verified HomeBuyer
  • August 06, 2025
  • LITCHFIELD PARK, AZ

The purchase of our Pulte home was very enjoyable experience. Everyone we worked with were very helpful and took care of any concerns or questions we had. Our on-site construction manger (Danny) was extremely helpful with every question or concern we had! All issues were taken care of to our satisfaction! We are now enjoying our new home!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a positive home-buying experience! It's wonderful to know that your construction manager, Danny, was helpful and responsive to your questions! We are also glad to hear that any concerns you had were resolved and to know that you are enjoying your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Happy homeowner

  • Mary S.
  • Verified HomeBuyer
  • August 06, 2025
  • Marysville, OH

Beautiful house, lovely color combinations Great. Great sales team.

Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear you're happy with your new home and had a great experience with our sales team! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2025
  • Bonita Springs, FL

Very professional group. They did what they said they would and didn't over promise.

Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had a great experience, and our team delivered on their commitments! It's great to know that they provided a straightforward and professional experience for you! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

A solid build

  • Diana R.
  • Verified HomeBuyer
  • August 01, 2025
  • Myrtle Beach, SC

Building my forever home was a really important endeavor and the Pulte sales, design and construction team made it a great experience. Each member of the team was knowledgeable, attentive and responsive. The floor plan is amazing and I have the perfect lot. If I had one desire, it would be that the porch exterior would be a bit more finished with trim or brick work. That said, I really love my new home!

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that our sales, design, and construction teams helped make building your forever home a great journey! It’s wonderful to know you love your floor plan and home's lot. We appreciate your feedback about the porch exterior—it's valuable insight as we continue to improve. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our Pulte home home buying experience

  • Sandra M.
  • Verified HomeBuyer
  • July 26, 2025
  • Davenport, FL

Our Pulte team was truly the best. From our construction manager Juan C to sales and financing team Joel Maria Carlos Lauren and the rest. We love you guys and will always be a part of our life story.. Pulte gave us more than we were asking … we love our new home .. thank you so much … Pauline and Sandra

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear how special your experience was and how much you love your new home! Your kind words for Juan C, Joel, Maria, Carlos, Lauren, and the rest of the team mean the world to us. We're honored to be part of your journey, welcome home! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

great fit and finish. will insulated.

  • Richard Z.
  • Verified HomeBuyer
  • July 25, 2025
  • Albuquerque, NM

Working with Frank and Lisa was a pleasure. We don't feel forgotten

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you’re happy with the fit and finish of your home and that it's well insulated! It's also wonderful to know that Frank and Lisa made the process a pleasure and that you continue to feel supported. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Trusted builder

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2025
  • Fuquay Varina, NC

Very happy for the new home. The customer services in Pulte home is very helpful.

Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you are happy with your new home! It's also great to know that our customer service team has been helpful for you. Congratulations, wishing you many more happy years ahead in your home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased

  • Janine O.
  • Verified HomeBuyer
  • July 23, 2025
  • Myrtle Beach, SC

We recently purchased a Pulte home and couldn’t be happier. From the sales team, to the project manager over construction to dealing with Pulte Mortgage (best rates available on select homes) and Pulte homeowners insurance, it all went super smoothly. This is our 5th new home purchase and the Pulte organization was professional,, courteous and prompt on every single detail. Since getting into the home, we found a few minor issues (ie closet shelf came loose). These issues were addressed within 24 hours and promptly taken care of. Pulte outshines its competitors in my experience. We will ...

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your experience, from sales and construction to mortgage and insurance, was smooth and professional! It means a lot to know that minor issues were handled promptly and that you feel confident in choosing Pulte again. We truly appreciate your trust and loyalty, and we're honored to have been part of your journey. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My Pulte Experience

  • D’Christopher Montrae N.
  • Verified HomeBuyer
  • July 22, 2025
  • Manteca, CA

My first interaction with Pulte Homes was with the sales rep Amir. Amir was great to work with! A true professional & always quick to respond via email or answer my phone calls. I never felt pressured nor was he pushy during any of our conversations. He explained every part of the home buying process. My construction manager Tremel and his assistant Denhem were equally fantastic! Both were patient & very thorough during our walkthroughs to educate me on the construction process. The quality of my home is a direct reflection of their workmanship & attention to detail. Even after Closing, ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Amir, Tremel, and Denhem provided such a professional, informative, and supportive experience throughout your homebuying journey! It’s wonderful to know you felt well-guided every step of the way and that the quality of your home reflects their dedication and attention to detail! Congratulations on your new home and enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our home was quality built. Same as condo in Arielle in Palmer ranch.

  • Arthur C.
  • Verified HomeBuyer
  • July 20, 2025
  • Nokomis, FL

Debbie and Chris were GREAT on everything.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you're happy with the quality of your home and that your experience was a positive one! We're glad Debbie and Chris were great throughout the process. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New Home Purchase

  • Dale B.
  • Verified HomeBuyer
  • July 16, 2025
  • Brooksville, FL

Jeff, our project manager, was awesome to work with. He kept us informed on the progress. Pulte Financial Dept was an absolute disaster to work with. Requested same information multiple times and on our way to closing, after 6 months of processing, notified us we required another 4582.51 to close. After 6 months they gave us an hour to come up with additional money!!!! Absolutely horrible.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Jeff provided great support and kept you well-informed throughout the construction process. That said, we’re truly sorry for the frustration you experienced with the financial side, especially the last-minute request so close to closing. You deserved clearer communication and more consideration after months of preparation. Your feedback will be shared with the appropriate teams to help improve our processes. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great team!

  • Naim Q.
  • Verified HomeBuyer
  • July 16, 2025
  • Jacksonville, FL

My wife & I had a great experience with Gretchen & Tim. They were both so helpful, informative, patient & sincere throughout the entire process.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with Gretchen and Tim. It’s wonderful to know they were helpful, informative, and supportive throughout the entire process! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Honest Builder

  • Stephen F.
  • Verified HomeBuyer
  • July 16, 2025
  • Duluth, GA

We only met the builder twice for the walk-thrus. Everything was explained well.

Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that everything was clearly explained during your walk-throughs! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

great

  • Manivannan S.
  • Verified HomeBuyer
  • July 16, 2025
  • Concord, NC

thank you very much pulte homes

Pulte Homes responded:
Thank you for providing feedback for us. We're glad you had a positive experience while working with us! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

overall very good

  • Steven V.
  • Verified HomeBuyer
  • July 16, 2025
  • Estero, FL

Justin made the process very seamless and the house was completed in the timeframe given. The quality of the house is very good. The only negatives would be that everything shouldn't be an upgrade for the price you are originally paying with the "standard" house. Also some of the items in the house should have been an option, for instance fans or pendant lighting. As for your mortgage company, we feel that the employees are incompetent in knowing what to ask for upfront and not wait until a week before closing to ask for a laundry list of items that could not possibly be met. ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that Justin made the process smooth and that your home was completed on time with quality that met your expectations. We're especially sorry to hear about the challenges you faced with the mortgage process. Your feedback is truly appreciated and will be shared with the appropriate teams to help us do better moving forward. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Friendly, knowledgeable staff in all positions.

  • John S.
  • Verified HomeBuyer
  • July 16, 2025
  • Bluffton, SC

Decision to purchase was made during the first in-person visit with Gabby, our salesperson. We had done online research and used the Pulte tools to design the home that we wanted, but Gabby was able to help us tailor our wants and needs around the budget that we wanted to work with. Donna help us with design decisions to further customize to your needs. Bob, our construction manager, was easy to work with and responsive to our needs. We used Pulte Mortgage and everyone, from start to finish, was knowledgeable and helpful with our financing needs. Couldn't have asked for a smoother home ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience, from your first visit with Gabby to finalizing your home with Donna and Bob was smooth, personalized, and enjoyable. It’s great to know our team helped tailor your vision within your budget and that mortgage team supported you every step of the way! Congratulations and enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Positive Homebuying experience

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Manteca, CA

It was a very good home buying experience from start to finish. Everyone including the sales office, the home team were very positive, willing to address your needs, attention to detail, helping attitude. I had a few items as a part of the move in which needed to be taken care and the construction manager and his team ensured everything was smoothly taken care of and had a pleasant hand over. Overall good experience.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your homebuying experience was positive from start to finish! We’re glad to hear our sales team and construction staff were attentive, helpful, and focused on the details throughout the process. We're especially pleased that your move-in items were handled smoothly and to your satisfaction. Enjoy your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Honest and committed home builder.

  • Joseph P.
  • Verified HomeBuyer
  • July 16, 2025
  • Myrtle Beach, SC

Pulte Homes is a great builder ! Not only do they build a solid home, their attention to detail is fantastic. They are very responsive to your concerns and address any issues very quickly. From sales reps. to project managers, all are a pleasure to work with.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that you’ve had such a positive experience with Pulte, from the quality of the home to the attentiveness of our team! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

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