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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14717 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14717 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Best tract builder experience

  • James M.
  • Verified HomeBuyer
  • July 16, 2025
  • Fishers, IN

So, one thing to know is you are not buying a custom home, despite what you think is custom home pricing. This is tract building with all the limitations therein. Once you normalize on that fact, I can then assess the experience with Pulte. In my view, having bought several new homes from builders in different states, Pulte's process and standards are high in the industry. We really appreciated being able to enter the property as it was being built to see the progress, especially in finishing stages where you are measuring, bringing in contractors to do your own post-closing work, ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience. It's great to know you valued the transparency during construction, the flexibility to prepare for post-closing work, and the responsiveness of our team in addressing punch list items. If there's anything we can help out with, don't hesitate to reach out to us. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mi hogar

  • Rita R.
  • Verified HomeBuyer
  • July 15, 2025
  • Coachella, CA

Emocionada y agradecida con todos porq me pudieron ayudar en todo el proceso recorrido

Pulte Homes responded:
¡Gracias por compartir tus comentarios con nosotros! Nos alegra saber que nuestro equipo fue de ayuda durante todo tu proceso. ¡Disfruta tu nuevo hogar! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Seamless experience

  • Nicole C.
  • Verified HomeBuyer
  • July 15, 2025
  • Tucson, AZ

Smooth process. The team was very responsive and helped get the information I needed along the way. Any issues identified, were addressed and handled promptly. Certainly recommend this team for those looking for a builder that demonstrates quality, service, and integrity.

Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a smooth and seamless process with our team. It's great to know that they were responsive and handled all of your concerns. We greatly appreciate your kind words! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Builder

  • Reginald W.
  • Verified HomeBuyer
  • July 15, 2025
  • Middleburg, FL

My wife and I enjoyed the Pulte experience. Our experience began with the sales agents, and included the financial specialist all the way to the construction manager. What a wonderful experience and we just love our new home.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are loving your new home and had such a positive experience with us. It’s wonderful to know that our team helped make your experience enjoyable. Congratulations and wishing you many happy years ahead! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Outstanding Service

  • Terese G.
  • Verified HomeBuyer
  • June 11, 2025
  • Anna, TX

Amazing Customer Service! Everyone has been great. Angel helped me through the sales process, Heather went above & beyond in my closing, & Lincoln did the same when it came to initial move-in issues. He responded within minutes each time I called him - even on the weekend - & he ensured that every issue was addressed. I have only had to contact Jessica (in Customer Care) once; however, I was impressed with her quick response and follow through. I have had a wonderful experience with Pulte

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that your experience with our team has been such a positive one from start to finish. It’s especially great to hear how responsive and supportive the team was throughout your sales, closing, and move-in process. Thank you again and congratulations on your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Maple Ridge Clinton Twp., MI

  • Christine Z.
  • Verified HomeBuyer
  • June 11, 2025
  • Clinton Township, MI

Kay, our salesperson, was great throughout, always responsive. Ben, the project manager, is knowledgeable and kept us informed on progress.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Kay was consistently responsive and supportive throughout your experience. It's also wonderful to know that Ben kept you well-informed and brought his expertise to the project. We appreciate your kind words! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My experience with this builder was the easiest process I’ve ever had from beginning to end the team was always responsive to my questions and concerns this was the most seamless process ever done

  • Ida d.
  • Verified HomeBuyer
  • June 05, 2025
  • Beaufort, SC

My experience with pulte homes was the most seamless process I’ve ever experienced From beginning to end from Rachael who helped me facilitate bank transfers to Michael who walked me through the various systems in the house great team

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless process from beginning to the end. It's great to know that Rachael and Michael provided you with helpful and responsive service along the way! Thank you again and enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good

  • Soraia N.
  • Verified HomeBuyer
  • June 04, 2025
  • Winter Garden, FL

Excelent experience! Excellent attend.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had an excellent experience with us! It's great to know that we exceeded your expectations. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My salesperson Courtney was awesome!

  • Catherine L.
  • Verified HomeBuyer
  • June 03, 2025
  • Zionsville, IN

My experience with the whole Pulte team has been fantastic

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our team, especially Courtney! We appreciate your kind words. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our Builder (Bob) is the best in the business

  • Justin L.
  • Verified HomeBuyer
  • May 02, 2025
  • Hilliard, OH

Bob was fantastic throughout the build process, any issue or concern that was brought to his attention was handled appropriately and swiftly. He made the entire process smooth. We were thankful to have such a trustworthy person staying on top of our home build, including meeting deadlines that were necessary to close on time. I highly recommend Bob from Pulte Homes!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a smooth and enjoyable process, thanks to Bob! It's great to know that any concerns were addressed and resolved quickly. We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

This has been a great experience!

  • Ken S.
  • Verified HomeBuyer
  • April 29, 2025
  • North Port, FL

This home is beautiful & well-built. Pulte’s team provides the support needed & is responsive to any concerns. From the sales rep to project manager to warranty care manager, promises are kept to ensure the satisfaction of the customer to maintain the standards of quality expected. Please let me know where I can offer suggestions for any minor improvements for the future.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are enjoying your new home. It's great to know that our team has been responsive and supportive throughout your journey. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Warranty work

  • Albert H.
  • Verified HomeBuyer
  • April 21, 2025
  • Myrtle Beach, SC

As with any new homes, there will be some minor issues, the important thing is getting to the right person to resolve them. My experiences with Jason have been awesome, he keeps me in the loop and schedules the work at my convenience and follows up with me to check my satisfaction level

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we are sorry to hear that you have had some concerns in your home, we are so glad to hear that Jason has been helpful in resolving them. It's great to know that he is responsive, communicative, and focused on your satisfaction! Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My new house in saint cloud

  • Lucas Fadel M.
  • Verified HomeBuyer
  • April 15, 2025
  • Saint Cloud, FL

It’s a very beautiful and quality house

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are enjoying your beautiful new home, and that the quality has met your expectations! Enjoy your new home. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Uyen Hoang Bao T.
  • Verified HomeBuyer
  • April 15, 2025
  • Las Vegas, NV

Builders was very nice, always availble to answer questions and make things work based on my expectations

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that our team was helpful, responsive, and committed to meeting your expectations! It's great to know that you had a positive experience with us. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Best Customer Service

  • Kieandra H.
  • Verified HomeBuyer
  • March 21, 2025
  • Princeton, TX

My initial buying process was great. Working with Taylor was amazing, she’s patient and extremely kind! She answered all questions and a million emails! After closing, I’ve been with my care manager Agustin, he’s just as amazing. Came out at our 30 day, and has since made himself available for any questions and/or concerns we’ve had about the home. He’s fixed/replaced anything that was broken or incorrect from the original build that was missed. Couldn’t ask for anyone better!

Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that you had a good experience. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mary and Alex were extremely helpful in the build and close process

  • Paul m.
  • Verified HomeBuyer
  • March 15, 2025
  • Las Vegas, NV

The whole process from initial purchase to close was easy to follow, came with regular updates, and we couldn’t be more pleased with the final product. Suggest some time spent during the closing walk through to have Alex show where the instruction manuals are for the water heater and go through operation of all appliances to ensure you know any peculiar features you may not be familiar with. Mary was also able extremely helpful in providing a list of key subcontractors for everything from general workmanship to pool companies.

Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that are happy with your new home and had a great experience with Mary and Alex. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Anthony

  • Anthony SR C.
  • Verified HomeBuyer
  • March 12, 2025
  • Estero, FL

Overall we had a great experience purchading a Pulte home. We now are enjoying it.

Pulte Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you had a great home-buying experience and are enjoying your new home. We wish you all the best! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Our new build home

  • Jacqueline D.
  • Verified HomeBuyer
  • March 12, 2025
  • Discovery Bay, CA

The construction manager(Dorian) who built our home was awesome. He kept us updated every step of the way! We are excited to finally be settled in our new forever home!

Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that Dorian provided you with responsive service throughout your building process. We wish you all the best in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good experience.

  • Kevin J.
  • Verified HomeBuyer
  • March 07, 2025
  • Myrtle Beach, SC

Pulte has been a good experience. I would build from them again.

Pulte Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you had a good homebuilding experience with us. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Pulte Mortgage is terriible

  • John H.
  • Verified HomeBuyer
  • March 05, 2025
  • Fishers, IN

I love my new home. They did a great job. I hate Pulte mortgage. I spent two and a half days finding, printing and scanning my financial documents, but that wasn't enough for them. They wanted another dozen documents. I gave up and paid cash.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

John&Alice

  • John S.
  • Verified HomeBuyer
  • March 05, 2025
  • Estero, FL

Nice experience very helpful people I would do it again!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Team at Pulte

  • Jeremy Joyce L.
  • Verified HomeBuyer
  • February 28, 2025
  • Las Vegas, NV

James has made his experience a very pleasant one. There is no perfect home but each time there are issues that needs some attention, special requests etc, James always goes above and beyond. Rick aswell when was dealing with urgent issue. Great team

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Deana Maree A.
  • Verified HomeBuyer
  • February 21, 2025
  • Lake Elsinore, CA

Matt in sales office at Alberhill was amazing! He walked us through the buying process every step of the way and kept up updated daily. Dave also was phenomenal he explained everything in detail to us and helped get us everything we needed to get into this home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our construction manager

  • Leland J.
  • Verified HomeBuyer
  • February 18, 2025
  • Las Vegas, NV

Our construction manager was very responsive and engaging. The process was seamless.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Attention to Detail

  • Veronica G.
  • Verified HomeBuyer
  • February 18, 2025
  • Tucson, AZ

The layout worked well for our family and allows for both adults to have their own offices.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

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