Pulte Homes Reviews

All went well and Pulte employees were easy to work with. I recommend studying the options for your house before picking them at the meeting. Thanks

My experience with Pulte homes is bad. Poor quality for the price, cutting edges all the time and they leave the house super dirty. I won’t recommend to buy or build with Pulte

i had a good experience with derrick and brian they kept me uopdated and when issues arriased communicated proactively and effectively

Although we are very happy with the house and floor plan, however, during the building process we feel the contractors did not pay attention to detail, and many jobs were completed in a sloppy manner. As a result, we needed to do a lot of clean-up upon moving in, which we didn't expect with a brand new home.

We were in the market for our forever home and our realtor suggested Pulte Homes. We had certain wish list items and found a model home to fit the bill. A Pulte sales agent pushed us toward a quick move-in to save money with the incentives the builder was offering. We toured the model home to compare what we would be getting from our quick move-in and felt like we had a good idea of what we were getting. We voiced our wish list items and it seemed like the quick move-in had most of what we wanted but not all of the items so we went for it. As the building process took place, we quickly noticed our expectations from the model home tour were mismatched. The construction manager provided us with great communication and explanations of what he was handling. We realized the sales agent misled us in many areas of our wish list. We were unhappy with the choices that we had no control over... features available in a non-quick move-in, having two of the same model side by side wasn't a consideration before going under contract but it happened while our home was being built another model of our kind was being built next to us. Given the choice, we would have customized our home but the lot we wanted wasn't released yet. The craftsmanship is what I expect from a quick move-in... quick and sloppy. The vendors are coming out numerous times to address things that should be standard for a new home. We told the builder numerous times during the building to take their time as we wanted it right the first time but no surprise we have a list of issues to be addressed within the first year. Pulte sales need better communication with potential buyers and realistic conversations. The construction team shouldn't have to be the middle man as he is working off a word order while we are left dumbfounded about how details got passed us. The area case manager is friendly, but it is hard to service so many customers promptly. The financing department is friendly in the beginning and as time goes on, they forget previous conversations you have had and ask for more uploads of documents you shared with the team previously. It seems disorganized talking with team members from the West and East for one mortgage application. ... More

Excellent Salesperson, Construction managers. Very responsive.

Great build quality. Shout out to our construction manager Miss Katie , she was great to work with , always listen to the home buyers and addresses the issue or concerns.

I think the prices are fine and keeping us up on our property buying. The walk through was really helpful and Steve did a great job. I was disappointed in the job that was done on cleaning our place before we moved in. It looked like a rush clean job and not to my approval. We are still cleaning things up, dirt and paint. I would have like the sod grass installed before we moved in and would had some warmer weather to water. There was times when it was to cold to water.

as above without your construction supervisor scott i would rate the experience as not a very good one. he was the most helpful person on your team. steve at the closing as also very helpful. if it was not for him our closing was the worset one i have ever had. you have 2 great people in them

I had a fantastic experience with the team who helped me purchase my new home. They were incredibly knowledgeable and efficient, ensuring the entire process went smoothly. Despite the quick sale, they still managed to find me a great deal on a beautiful house. I appreciate their dedication and professionalism, and I would highly recommend them to anyone looking to buy a home. Thank you for your outstanding service!

Jodee was extremely helpful, knowledgeable, personable and motivated when we began looking for our new home. Jodee made the process easy and made us fall in love with the towns at Appaloosa. Scott (construction supervisor) was extremely helpful, conscientious and prompt in returning texts/calls to remedy any little minor issue we had during inspections and after closing on our home. Great service for new home buyers!

Steven Wood was a Great construction manager from start to finish! He was in constant communication and quickly addressed any issues. We built the home remotely from Michigan but we’re confident in Steve’s oversight of our home build.

If i knew i could help you improve i would spend the time. You have several issues and i am not 100% satisfied. You seem to promote your way to get a good review with simple one way form not allowing negatives. Your process is fast tracked poor quality allowing sub contractors to cut corners. Minimal supervision. No quality standards as the sub sets that in the field. Poor to no reprrsentation by city inspectors helps you get away with even more issues.just checks the box and doesnt get out of truck. You are likley held hostage by your subs ..only as good as your subs. Your products need updating. Areas needing attention.: Ac noises and wrong application Landscape poor..been using same co too long Price gouging, you can make a.profit but why take advantage. Exterior sidewalks and driveway damages not repaired or cleaned. Not finish trim in walk in closets. Need comfort height toilets. Come on..the tub surrounds are embarrissing. You build in az ..excessive hard water 32 grains or more hardness. You need to provide water softeners as a house feature not an add. This to me is as important as a post tension slab basic. Using cheapest Sherwin williams flat paint. Baseboards too small scale . Floorin height takes away 1/3 of base height. Use 4 in Base height minimum. Exterior paint is 1 coat flat. In az climate . Framing at soffits and tie in with stucco leave huge gaps for pests. Yoi loose the tight house at the soffit transition. No one checks the tile installers . Hollow tiles. Improper thinset Just a blow n go fast install skipping quality. Wall insulation is poor for sound deadening. Cheapest cellulous fill. Attick insulatio. Should be 12 inch and its only 4-5. Superintendent has no support to make changes. I purchased a spec home and this is what i saw Pulte could be a leader but takes the cheap easy way cookie cutter dont ask questions or make changes approach. Make the margins skip the quality business model.. Wes and john did good job. ... More

The quality of the material is not as good as what we paid for. I'm not satisfied with the work done on the exterior. However, I had a good experience working with Tim, the construction contractor.

We absolutely love our new home. Our house is such good quality and so beautiful. We’re really thankful to our Pulte builder Phil for how he went absolutely above and beyond, noticing even more details than we did. We’ve lived here for almost two months now and are thrilled with our decision to build a new home with Pulte.

I love my new house even wwe still have a little bit of the mess around the house inside and outside from construction but we love your costumer service from Mary and Anisa they are the best they make this deal happen for my family I can not thank you enough ladies but in general costumer service is the best by far.

Very helpful and informative thank you

You are getting a high quality home. They will answer all of your questions in a timely manner and make sure you know the ins and outs of your new home!

We came to Nexton in need of a move-in ready home due to a very bad experience with a different builder in another neighborhood. We met Meghan and she was like a ray of sunshine who immediately helped us find the beautiful Pulte home that we are now living in. The quality of this house is head and shoulders above the one we had been waiting on that was being built. We have had one issue with the house since moving in and the Construction Manager, Ryan, immediately showed up to take control and make sure it was made right. We cannot say enough good things about how amazing he is. He is very friendly, professional and takes personal responsibility to ensure that Pulte customers are happy with their homes. ... More

Extremely dissatisfied with the exterior quality/look/feel of the homes. The design and products used do not come close to what is expected for a house in this price range.

Great experience, beautiful home.

A few members of the team are not good at their job, made the sales process/process for waiting for the home painful. Construction manager was great

although 99% is as expected there are lingering issues not resolved since closing about 40 days ago. There is an gas odor coming from the sinks especially bathroom sinks that a plumber was supposed to come and fix but the construction site manager told us they should have contacted us we have not heard a word. The HOA was to approve putting gutters and storm doors so we could add these and again no word after sending in the information. Pulte Mortgage was a total insane disaster and luckily we were able to scramble at the end and pay with cash for closing. Pulte Mortgage put us through living hell for weeks and would have caused us to lose all our warranties because they could not close in the name and just told us to change the title after we purchased. The best term you could use for Pulte Mortgage is a group of complete morons and incompetent buffoons. I have had 4 major issues to communicate with Pulte customer service and they completely side stepped 3 of the 4 by telling me i had to deal with it myself (items affecting the entire community not just us). Customer service (angela) pretty much useless ... More

Sydney did a great job as our construction contact. She was very attentive and always made our priorities her priorities. Thanks Sydney for making the process much more enjoyable!

From the Day we booked till the day of closing we had zero trouble . The entire Pulte team of highland woods were instrumental in the this entire process . I have zero complaints so far and hope will have the same experience throughout. Special shoutout to Diane/Brian (pulte highlandwoods) and Vicky(Loan Team)